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    Alfred De La Torre, M.D.

    2.0 (11 reviews)

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    Gregory M. Jones, MD

    Gregory M. Jones, MD

    4.3(3 reviews)
    1.1 mi

    Dr. Greggory Jones has been my Primary Care Physician for years - over a decade and a half; as well…read moreas that of my wife, mother, and aunt. This is one of the few times in a Yelp where I am at a loss for things to say, because I have so many *good* things to say about him. Granted - no man is a superman. Even doctors have their limits as to what they can do for their patients - but what Dr. Jones IS... is patient, easygoing and insightful; as well as competent in his knowledge and advice. He even has a dry sense of humor that kind of comes out and at you out of left field at the most surprising times. What he's NEVER been in the time he's been my doctor, is pushy or over insistent on a particular test or procedure or point of view. He's always stated his hunches... his suspicions..and his medical opinions to me and my family as if we were human beings with a brain. We've never felt talked down to or patronized in any way, shape or form. Something the wife and I really like is that we've never felt rushed in his office. When either one of us, or both, are there - we are his sole focus. He's attentive and helps us to feel like we are all partners in our health care. If he doesn't know something - he's not afraid to say so, and to find out more information to discuss during a later visit - or to give a referral to another Doctor, specialist or other resource where we can find more answers. He works out of Beaver Advantage in Redlands, tucked away in a nice little residential neighborhood. The place has a cozy but friendly feel to it, and the staff is always friendly. Granted - sometimes you have to wait, but such is the lot of those of us in managed care; and besides - the office and waiting rooms are comfy. My only minor complaint is that sometimes his own staff can be a bit "bubble headed" when it comes to keeping some of the necessary forms on file (aka I've had to fill out the HIPA form to allow my wife access to my medical records probably around three times now) - but it's certainly not enough to remove s star. If you get a chance - do try to choose Dr. Jones as one of your primary care physicians - he honestly seems to care; and unfortunately, that kind of thing is becoming more and more rare these days. Oh - as an interesting side note.. He kinda has a passing resemblance to the actor.. Hugo Weaving. Whenever he walks into the room I expect him to go... "Greetings... Mr. Anderson... Its time for your exam...".

    I'm going to give a 3 for bad customer service. Haven't even seen the doctor yet. Called the office…read moreand was passed around to various hold lines. Then I spoke to a nurse who said she could schedule me but I needed to register first. Was passed to the registration department and guided through that process. Then, was passed back to the scheduler who said that he isn't accepting new patients. When I asked why I needed to register as a new patient in order to find out that he isn't accepting new patients, they didn't have a good answer. Just makes me wonder how good they are at handling other administrative processes that could be more life threatening like lab results and other paperwork.

    Optum - Redlands Advantage Primary Care - Locked doors to Redlands Advantage showing new, shorter lab hours.

    Optum - Redlands Advantage Primary Care

    1.8(21 reviews)
    1.1 mi

    FYI Redlands Advantage laboratory hours are 8 am to 4:30 pm. This information is not posted on the…read moreOptum website, but is printed on the doors. I've been a patient at Redlands Advantage for over 10 years. My primary care doctor stayed through the transition to Optum and reports that "panel size" (the number of patients assigned to each doctor) dramatically increased after Optum took over. (Doctors in other specialities report the problem is not as bad outside primary care). Optum is owned by UnitedHealth Group (UHG), a major healthcare company with over $370 billion in revenues per year. In its latest report to shareholders, UHG touted "double-digit growth" at Optum and 14% growth in earnings across the entire company. Regrettably, the growth seems to be coming at the cost of patients and providers. Source: https://www.unitedhealthgroup.com/investors/financial-reports.html

    Very hard to contact a representative. My husband need a rehab facility and no one seems will take…read moreOPTUM just some lousy facility out of Redlands with numerous violations spend hours with this issue and it is pretty disgusting the service I have endured ! Yet again I will try ! I will be posting on my page of this dificultf situation !

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    Optum - Redlands Advantage Primary Care - Mold remediation reportedly making employees sick has remained in progress for years.

    Mold remediation reportedly making employees sick has remained in progress for years.

    Optum - Redlands Advantage Primary Care - What's where

    What's where

    Optum - Redlands Advantage Primary Care - Parking lot level ceiling typical with rain getting in from three floors above

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    Parking lot level ceiling typical with rain getting in from three floors above

    Optum

    Optum

    1.2(5 reviews)
    3.6 mi

    I have been going to Redlands Beaver medical for 27 years! Since switching to Optum my old Dr had…read moreleft. So I had to find a new Dr. I was not pleased when I went in for my physical meet and greet with Dr Gupta She is very young and I guess not that knowledgeable in what happens to a woman in her fifties going through peri and post menopause. I am taking hormones through a different Dr. and she asked me why I am taking them? Now is she the Dr? I told her why and my symptoms which was strange. After we were done with the follow up, she proceeded to stand up and leave, she looked down and told Me that I had 2 little bald spots on the top of my head. I said that's menopause!! ‍ and she said that's so sad! WTH? So needless to say I was very disappointed. I went in the next day and found another Dr. I spoke with Natasha who was very knowledgeable and patient.

    They have the worst customer service, and an apparent inability to keep staff…read more My first PCP was "laid off" along with a buch of other doctors. Six months later I got a new PCP. Great guy. He quit Optum because of its management within 9 months. Seven months later, I got a third PCP. He stuck around for a whole year! Then without warning, he retired. Now they tell me it is a nine month wait to "get established" with a 4th PCP. 4 PCLs in 2 1/2 years! What could possibly go wrong? I fired Optim for poor performannce. Go anywhere else.

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    Optum
    Optum - My two confirmed tests

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    My two confirmed tests

    Alfred De La Torre, M.D. - familydr - Updated May 2026

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