Jimmy and Josh came to my rescue! My husband was out of town and the alarm on my tank went off. We…read morejust moved here 3 months ago so I knew nothing about the whole septic system. I called another company at first they came out and pumped the tank and told me my pump was broken and we're going to charge me $1500 to install a new one... I told my neighbor and he gave me Jimmy's number, I called and they were over an hour later checked to make sure the pump was really broken (yes it was broken) then took off to get me a new one, installed and charged a third less then the other company. These are real hard working men and I highly recommend them!

From the owner: Rooks Backhoe & Trucking Co. is a trusted name in sand and gravel services, proudly serving the…read moreRocky Point, NC community for over 20 years. With a strong commitment to quality and reliability, we specialize in backhoe and trucking operations to meet all your excavation and material transport needs. Whether it's residential, commercial, or industrial projects, our experienced team ensures timely and efficient service with a focus on customer satisfaction. Choose Rooks Backhoe & Trucking Co. for your next project and experience the difference that two decades of expertise can make.

Coastal Septic is a scam. Johnathan the manager, is rude and money hungry. He tried to talk over…read moreme on the phone and then hung up on me. They do not guarentee their work. My septic tank was cleaned out less than a year ago and it is backing up now in the house. Although they claim they cleaned it, there is no proof it was cleaned out fully and they refuse to come out to check their work without charging me $275 to do so. I had a pumber to come out and they took pictures to show old tissue caked up to the top of the septic tank. Johnathan is now trying to blame the issue on my septic system, which they should have checked when they came out to clean it. Telling me to go read up on srptic tanks. They are suppose to be the professionals. I guess not. Do not use them. I wish i could give them a zero. I will be contacting the better business bureau.

I called several companies to get my tank pumped. I was having issues and pumping it out bought me…read moretime to get the issue fixed, as well as it was that general maintenance time anyway. No one had time for over a week. Tank full, buzzer beeping, i didn't have a week. These folks also told me I had to wait over a week. Then I explained my issue. They said see you tomorrow morning. They showed up first thing. The guys were super friendly, they got the job done. I was really thankful they cut some time out to help me with my problem.