I needed a door handle for my 1993 Nissan hardbody and they had one in Escondido! Had it delivered…read morein two hours and at a great price too. Totally awesome customer service and value in one place. Thank you

Ernesto helped us with replacing a battery in my car keys. Sooo helpful I would have tipped him if…read moreI had the option. If possible making tipping an option because Ernesto deserved it.

Mia is amazing! I came in with approx. 100 stupid questions and she was so sweet, patient, and…read moreknowledgeable. Absolutely recommend this store, this is by far one of the best experiences in an Autozone (or any auto shop) I've had.

They advertise that they open at 7:00, but when I showed up, I was told they don't actually open…read moreuntil 7:30. On top of that, the customer service was really disappointing--both one of the guys and a woman working there were rude and unhelpful. I don't recommend this AutoZone at all--horrible customer service.

I needed my first vehicle service[oil change], so since this place is closer to my current…read moreresidence, I decided to schedule service online. They had opening times for the same day[within an hour] I received an email saying they received my service schedule and someone would call me to confirm. Nobody called, so i figured, i'll just head out there anyways. I called a few times to let them know I would be coming in a bit late. Automated system, of course. Left VMs. No call-back. Anyways, I arrived and told them I scheduled a service but I am like 25 minutes late. The guy said, it would take about 1hr 20 mins, probably sooner because nobody was doing any service at the time. 1] Took about an hour 2] Friendly guy at the front-desk 3] I stayed in the waiting area, doing work, so time went by fast. Overall: I would come back here for service! Thank you!

I had a very good BUYING experience at this dealership but the attempted SELLING experience was…read moreterrible. After buying a new truck, the used car guy wanted to buy my old truck. I described it in great detail and told him about all issues (included several dents). He offered $10K but I knew the trade-in value was closer to $13K or $14K. I told him I would take $11K for a quick and easy transaction and he agreed. He said he did not need to see the vehicle based on my disclosures and that I could just bring it when I was coming the next day to pick up the new truck. When I came the next day, I was told that the used car guy was off but I should leave the old truck and could I come back on Tuesday with the title and to get my check for $11K. When I came on Tuesday afternoon, the games began. I was told the dents were bigger than they thought and they could only give me $10K. I argued that a deal was a deal and that I needed $11K. They went up to $10.5K and then even up to $10.7K but would not honor the deal for $11K. I told them at that point (after wasting another 1+ hours of my time) that it was not even about the money, it was about principle. I took the truck home and sold it the next morning to an independent dealer for $12.6K. The point of this review is a warning to others that in my opinion and based on my experience, the used car dept of this dealership is not reputable and if you attempt to sell them a car be very careful.

They're very organized and on top of it! After having another company cancel twice, I went to them…read morebased off their reviews. They are quick, organized and personable.

Put your hand on a hot stove for a minute and it seems like an hour. Sit with a pretty girl for an…read morehour, and it seems like a minute. Albert Einstein Some background info: I hate being hot. Price is no object in my quest to stay cool. Bought a townhouse near the ocean and replaced all the windows with double pane low-E glass which keeps out heat in the summer. When I bought my car it had no tint and I got hot when the sun shined on me through the windows. I put very light Greystone CR 70 grade tint on the front 2 windows and I only got warm when the sun hit me. The back 3 windows had Greystone CR 40 grade tint which was limo dark and sitting back there you could barely feel the sun. The problem with my Civic is the front windshield is huge and sloped so a ton of sunlight hits the dashboard and me so often I got hot from sunlight coming through the windshield. Last year I was driving to Palm Springs alot and was getting really hot even with the AC set to maximum. I did research on the net and found out 3M had released a Crystalline series of window tint which had the highest heat rejection rating I had ever seen. Cut to now: It's summer. I'm getting hot driving around. I call SD Motorsports and they squeeze me in at the last minute for a early morning appointment. 2 hours and $350 later my front windshield is tinted with 3M Crystalline CR 70 grade tint. They did an excellent job on the install. Looking through the windshield is much like looking through the front side windows. The heat rejection is about the same as sitting in the backseat behind the Greystone CR 40 limo grade tint. To summarize: 3M Crystalline tint is expensive and does an excellent job keeping me and my car cool. SD Motorsports provided excellent customer service and did a great job tinting my windshield.

Great service as always. Needed a few items for the car and got great help as always.read more

Julio A.. help me change my cabin air filter which was nice because the other guy inside " Joseph"…read moredidn't want to , so I'm glad I came in and got the help I needed as a 49 year old that can't do this on my own. Thank you Julio A , for your help I appreciate you.

Trevor, the manager at this location truly cares and deserves a raise! I wasn't expecting such…read moreamazing customer service. There are a few AutoZones in the area but this one has become my go to, I can always expect the best here. Thank you!

Great customer service and knowledgeable people! The…read morestore is organized and products are always front faced so it's easier to spot. Makes my time there to a minimum and thanks to the Autozone rewards.. I can drop in spending over $22 a visit and after visiting five times spending that amount per visit, Autozone automatically gives me a $20 dollar credit.

One word. Tanner…read more(service advisor). He legit has changed my mind about Lexus. I've had horrible service over the years from Escondido and San Diego. I was going to get rid of my (paid off) car and get into a non Lexus lease because I was getting frustrated and annoyed with service advisors. The Carlsbad location is a further drive and the center seems older. But I can tell you it was WORTH IT because of Tanner. He was upfront, honest, and knowledgeable when I first spoke to him. I needed brake pads and possible new rotors. I just trusted him when he said to first pay for the brake diagnostic (I think it was like $59.95?) and they'll know exactly the issue to see exactly what needs to be done. The fee will go directly towards any service and it wasn't a loss as I knew for sure my brake pads were worn badly. The loaner department was also quick and efficient (I think the guy's name was David?). He got me their newer 2025 RX to the loaner and I totally understand why they give Lexus loaners as I emailed tanner to say hey wait don't do the service as I may just trade in the car (kinda half joking here). But I know which car I'll be getting in the next two years now. The brake service was PERFECT. I didn't need new rotors (yes!!) but was super close to it (as i expected). I also decided to get a full interior/exterior detail for the car (haven't had it since owning it so it was much needed). I am back today for the alignment (got the wheels at Costco few min away as their 4 tire special beat Lexus). Hopefully alignment went well but I wouldn't expect anything less at this point with Tanner and his team here. Thank you Carlsbad Lex!

Vehicle: 2017 Lexus RX350…read more The vehicle developed an oil leak that was diagnosed by both an independent mechanic and a Lexus dealership as a rear main seal leak at approximately 76,940 miles. The Lexus dealership estimated the repair cost at $9,388.62. Lexus declined to provide assistance with the repair. I am posting this to document the issue for other owners. UPDATE (March 2026): After the business responded publicly saying they wanted to look further into this matter, I reached out directly to the contact they provided. I did not receive any response or follow-up. Just sharing this for transparency.

This place is a poor excuse of a off road fabrication shop!!! On September 1st, 2014 I dropped off…read moremy Chevy s10 to get a long travel kit installed. We agreed on them deleting my abs system, install upper and lower control arms, coilovers, fabricating upper control arm mounts, fabricating shock hoops and mounting bump stops. The quoted me $2000-$2500 for all the work/material. They also told me it would be done in 2-3 weeks. Almost 4 and a half weeks later I got my truck back to find out what a hack job was done to it. All my brake lines are clearly bent using whoevers thumbs. My driver side Coilover binds not only on the upper control arm but also on the shock hoop and to top it of one of my tie rod bungs was only welded about 1/4-1/2 of the way around. When I went to pick up the truck justin, the owner, tried charging me almost $1000 more then the estimate I received when I dropped it off. Which I might have been okay with if everything was done correctly but it wasn't. And they never even mounted the bump stops. When I took the truck back in to ask what was going on with the binding of the Coilover justin told me that was the only way it could be done unless I change my whole brake setup which he kindly offered to do for a large price. Number one he's wrong about that being the only way it could work and second I called 4 times to try and figure out when I could drop the truck off to get my brake setup done and the suspension cycling correctly and SAFELY but never received a call back when they "figured out their schedule". I'm currently looking into taking them to small claims court. Let my mistake be a lesson you don't have to learn. Bottom line, STAY AWAY FROM THIS PLACE!

So far so good. Dropped my Frankenstein of a Sandrail off today for the clutch, front end work and…read moresome other stuff. Justin was cool and didn't make me feel like my car was a total POS like another buggy shop in the area. I'm looking forward to seeing how it ends up.

I've been here twice! Mark represents the Company well! The waiting room leave little to be…read moredesired! Try investing in your clients comfort initially!

This location is the worst. I just called in to see if I could get service for a quick tire patch…read more While I understand we would be there 14 mins before closing, the lady on the phone could not have been more rude about it. I've worked in customer service for a local garage door company and we would always try to help someone out if there was an emergency. I totally get saying no right before closing, I respect that. But the tone of her voice and her attitude was the absolute worst. We were ended up calling the San Marcos Pep Boys location and the guy was super helpful and recommended Autozone for our car. So if you're looking for help don't get it here. Go to the San Marcos location.

Jose helped me find the perfect glue to fix something on my car so I could get it to the dealer and…read moresell it. He was super friendly and helpful . Thanks again !

James and John were amazing and went above and beyond couldn't be more thankful and appreciative…read morefor their help