Amazing service and all machines work nicely. Clean estanlishment and really helped meread more

First time at Mountlake Laundromat. Wanted to give it a try since the place is close to my house…read more But probably my last time here since these black streaks have appeared on the clothes after the laundry was done.

Came here for the first time and Lyle was extremely helpful and informative. I will come again it…read morewas great service.

Were looking for cleaning service for camping gear and large blankets that don't fit in our home…read morewasher. Came here for the first time. Very clean laundromat and the staff is very courteous and friendly. The lady at the counter came up to help us with using the machines and recommended that we use a single machine, which saved us the extra time of running two separate loads. She was really kind and helpful to another older customer as well, helping her out. They cleaned the place a couple of times while we were there, and sanitized the whole place to make sure it was all clean. It wasn't very crowded when we were there. Through COVID they have a lot of signs put up, enforcing the use of masks and maintaining social distancing. People coming in were also all wearing masks and maintaining social distancing.

This laundry is now run by new owners, as of 2024. The new name of the facility is Emerald City…read moreLaundry, which I verified in person yesterday. There are already some good and bad changes: GOOD: Now it is open seven (7) days a week. The previous owners closed it on Saturdays, for religious reasons, and had religious posters near the entrance. GOOD: In the self-serve area of machines, there are more employees out on the floor that you can get assistance from. BAD: The staff is out in front because they are doing more commercial accounts, and the staff is using self-service machines for those pick-up-and-deliver customers. BAD: Few of the staff speak English very well. BAD: They will not unlock the nice bathroom near the front of the building to let self-serve customers use it. Instead, they direct us to the staff bathroom in back which has no working light bulb in it. You have to bring your own flashlight if you wish to use the restroom.

I don't have many bad experiences with merchants, and especially not laundries, so this review is…read moreunusual for me. I looked online early yesterday morning and found Sunshine Laundry here in Lynnwood. After calling, I went to their address at the time they opened. A lovely woman helped me. She took the baga of dirty clothes from me. We discussed whether she would use our "free and clear" detergent or theirs, the water temperatures for the various items, and when the order would be ready. She wrote her name, Neme, and the price, $50, on a piece of paper. She asked me for my name and phone number, which I wrote on a sales slip form she gave me. Ulimately, she wound up writing "$50.00" and Friday on that sales slip. I took photos of both pieces of paper. [The differences between Neme's handwriting and mine are obvious.] Today, Friday, at the time she had told me our clothes would be ready, I returned to the laundry. A lovely young woman behind the counter got the bags with our clothes and gave me a bill for $70.01. I explained to her that Neme had quoted a price of $50 (which I had paid her yesterday morning). She repeated that the price was $70.01. I repeated that Neme had told me it would be $50 and began looking for the document photos on my phone. She went to the back and returned with Neme. Her lovely face had turned into a frown. She acted as though she neither understood nor spoke English. All she did was vigorously shake her head. The younger woman told me the $50 had just been "a deposit," I told her that word had never been used. I had been told that the charge would be $50, which Neme had wanted in advance (and which I had given to her). Ultimately, in order to get our hostage-clothes back, I paid her another $20.00. I'm not sure what their game is. The store does not even display the name "Sunshine" any place I could see. It says something like "Splash and Dash" on-site. The good news is: just looking at them, our clothes seem OK. Would I ever use this laundry (whatever its mame is) again? And get ripped off? Again? I would rather go naked!

Great experience at this place. When we came in they were actively cleaning machines. Very clean…read morestore and the owner Daniel (2 year owner) seems to really care about this place. They're super helpful and you can just pay them directly at the counter and they charge you without having to use dexterpay. 6 tables to sit at. Snacks / drinks and the coffee is from a machine. I highly recommend the DexterPay app, it's fully integrated into the machines, shows time remaining, history and 10% points credit for next time. First time here. The 90lb washer is about $21 for a load, $24 for a super wash but can run multiple comforters / bedding pieces at a time.

This was the cleanest laundromat that I ever been in. The owner was on site, he showed me around…read more They sell beverages & snacks, you can pay for them to do your laundry. You can pay by card, coins or on the app. If you go in there tell the owner Nicole said hi.

Kon or Kong is the nicest, most helpful staff person. She educates, supports and guide anyone that…read moreneeds a little help. She is knowledgeable, kind and hard working.

It's pleasant everytime to have Kim here. She's friendly, always cleaning, treats and talks to…read morecustomers professionally. Now Vanessa on the other hand is rude to customers... She's condescending, hardly cleans. And don't ask her how to load money on your laundry card because she will say, " I don't know what to tell ya." Kim acts and works like she's suppose be the manager. Vanessa acts like she hates her job and people.

Expensive lesson learned!! Make sure you ask the cost for an alteration BEFORE you give them your…read moreclothes. I was charged $50.78 to shorten two sleeves on a Costco coat. The alterations cost MORE than the coat!! Had I known the price, I would not have had the sleeves shortened. I am a long time client too. Learn from my experience!!

Are they "ultra" or "custom" or "ultra custom"? I am not sure, but here Is what I do know after…read moreusing them over a dozen times for laundering, dry cleaning, and press needs: 1. I have always received a friendly greeting when entering or exiting the building 2. The stated day/time of completion has always been met 3. I have never had a lost or damaged item 4. I have never been offered an item that isn't mine 5. Everything has ended up cleaned and pressed as advertised If you look at another dry cleaning review of mine in the area, these things aren't a given, even if they should be. This is a consistent business run by solid and friendly owners. -AC

I'm not sure how I feel about this place. I would give this place probably a solid 3 stars but the…read morewifi and dinosaur murals got me that extra star going. I rarely go to laundromats... and I remember they were expensive but not this expensive? I didn't think I could fit my 3 blankets plus 2 bed sheets... in one go.. with it being $8 a load? So I tried to shove everything in there and it actually fit quite comfortably. It only took about 20 minutes for the wash! The drying... I'm currently waiting on ($0.25 per 5 minutes). We'll see how it goes but one thing I have to mention... I was working so productively on my blog post with the wifi but all of a sudden it stopped working... :/ i don't know what happened but I figured I was going to be here for another hour.. which means... I need to find something else to do. I figured might as well write my review for this spot while I'm still waiting! Everyone seems to comment about the dinosaur murals and I have to say it's pretty old school kind of cute. Aside from the paintings, it looks like a lot of complaints are towards the x amount of laundry machines that are down or broken.. you're right. There's a few that are broken or out of order. I guess when you come at 2 in the afternoon on a Monday, you have a little bit more convenience. I wasn't waiting at all and I'm content with the time it's taking so far. I might have to do research for future reference as far as prices go but hey, I literally saw they had wifi so I drove 10 minutes to get here haha!

I'll be the first to admit, this is my first time needing to use a laundromat. In the process of…read moremoving & washing all of our heavy bedding. I used Yelp & read the comments prior to selecting who I'd choose to use. I was very pleased with my experience here, and will be back tomorrow with the rest of our bedding. * Extremely clean environment (additional cleaning during COVID-19) * Friendly Service & was greeted with a smiling face (even under her face mask) * Cash Only - Plan Ahead! (There are coin machines available, you can pay cash at the counter for the larger machines) * Vending is not available, so bring your supplies! (Yet - New machine being installed) Overall, very grateful for a clean and friendly facility to go to during the stressful process of moving!

They do a fabulous job washing my huge blankets! Very friendly family business and they do a…read morewonderful job making my dirty blankets fresh again! Prices are reasonable!

If you come here you will not be disappointed. This is the only place I get my large Queen sized…read morecomforters and blankets serviced and cleaned at. I also have a very hairy dog who sheds an insane amount on her large blanket that goes over her dog bed that we also bring here. It's covered and layered in dog hair like you wouldn't believe. They somehow manage to get out every single dog hair by the time I pick it up. I am not sure how it's magic!!! Fabulous job every time. Also everyone who works here is so friendly, the owners are amazing! Their samoyed is the cutest dog I have ever seen, very well mannered and just overall adorable! He instantly puts a smile on my face when I walk in the door. The blankets are cleaned by the next day and ready for pick up as well! Super fast and great customer service. I don't know what scent they use when they clean the blankets and comforters but it is literally heaven! It smells like a very fresh new scent. I can't stop smelling them when I bring them home haha! Give this place a try if you have never been before! You won't be disappointed, the prices are also very reasonable and totally worth it. I have never had a single bad experience here ever.