Based on the reviews received I took my Lejour "Flygraph" chronograph to Eric to see if he could…read moreaddress a problem on an otherwise good functioning watch. It kept good time and everything worked as it should except the seconds hand would not return to the 12 o'clock position, more like 11:58 when I finished using the chronograph. Two weeks later Eric tells me it will cost $845 to fix my problem! Now this is a watch that cost under $100 at the Ft Rucker post exchange in 1972. No thanks, I said and went to pick up the watch. Eric was not there but his father was and after some grumbling found and returned my watch which now did not run and the seconds hand was stuck at the 2 o'clock position. I told Dad that this watch ran well when I brought it in, so he took the case back off and did something as the watch was running but the second hand was "stuck" at the 2 o'clock position, not 11:58 as when I brought it in.. If I started the chronograph function, the seconds timer returned to the 2 o'clock position, not 12 o'clock. I explained all this to Dad who said I should talk to Eric. I asked Dad if he would have Eric call me. He said OK but Eric chose not to. From the many positive reviews it's obvious Eric is competent In my case, however, he ruined a watch with sentimental value that I had hoped to pass on to my grandson. Obviously, I cannot recommend them at all. But if you choose to leave a watch with them, make sure you explain and show everything about the watch.

Good work, trusted merchant, quick turnaround, reasonable pricing. I highly recommend!…read more Eric not only replaced my watch battery and repaired a sentimental costume ring (that two other jewelers refused to look at because of low value), he replaced three missing diamond stones my in my wedding band! Located between Home Goods and Marshall's in Gateway Plaza, Patchogue. Call first as Eric is not always there: 631-629-5393

If M can't fix it, no one can! I brought a watch to their store which was essentially a build kit…read moreI bought from overseas. It looks nice but the links were impossible to remove. I tried myself and actually broke some of my tools. M cut out the bad links and sized the watch for $21. I was prepared to spend way more given what a nightmare this project had themes into. She is highly skilled and deserves credit as the artisan she is!

Looking for a new Jeweler is very hard. I was tired of commuting to Oyster Bay. Of course first…read moreplace I checked was Yelp and didn't see too many options. I saw that The Jewelry Box was close by and figured to just give it a shot. I needed my Tiffany's bracelets cleaned and a necklace fixed. As soon as I walked in I was greeted by Trish. Talk about a warm welcoming. I felt like she already knew who I was. She was so nice and friendly. I waited while she cleaned my Jewelry and gave me so tips ( that's when I knew I found the right place ) My necklace had a lot of knots and hair caught in it so I had to come back for that. It was ready for pickup the next business day. I was very satisfied with the work and the pricing is very reasonable.

I needed a new battery for my Movado watch. I called the kiosk in the mall and they wanted $75!!!!…read moreI called Markar and they charge $15! That's more like it! The staff were super nice, very friendly. They changed my battery while I waited. And I ended up buying something too. They have a nice selection of jewelry at different price points. I will definitely go back.

I walked in with a design in my head for my mom's engagement ring and I was blown away with the…read moreresults! The talent of the jeweler cannot be beat after being treated like I was the only one in the room. They have also changed the size of my dad's ring so I get to wear it in his memory as well. Fresh store with plenty of great designs and gifts ... no matter your budget you are treated like royalty. Cheers!

Assad was helpful and friendly. I will see him soon to get a new watch bracelet. If you're shopping…read morefor a watch, definitely see him.

I called to see if they could change the battery in my Movado watch. They could, so I asked how…read moremuch it would cost. They wanted $75!!!! What a complete RIP-OFF! They are taking advantage of people! I ended up going to a reputable, local jeweler who changed the battery (while I waited) for $15! I would never patronize this business!

I found this jeweler in Smithtown while looking to create a ring. My grandfather was a jeweler and…read morehad made a beautiful pair of earrings for me years ago, unfortunately I lost one of the pair. I wanted to make a ring out of the remaining earring. This was about 4 years ago. Surge, the owner described exactly what I envisioned and made me a heartfelt piece. I recently went back as my ring needed a little repair. This time I also brought in a broken bracelet and asked that earrings be made out if it. Again, Surge did not disappoint. He even paid me for the pieces of gold leftover from the bracelet. I have two unique pieces from LI Gold Mine and will continue to bring my business there.

Brought in a watch to have a new battery installed. The new battery didn't help the watch to…read morefunction properly and so sadly it couldn't be repaired. In the process, though, Jill was very accomodating and so was the young man who was disappointed that he couldn't bring my watch back to life. So, I can't comment on their workmanship, but I can say they went the extra mile to be helpful.

Staff was so kind and inviting. Lady working at the front was so nice. Will be returning!read more

They have beautiful pieces, but whoever the blonde woman is made me feel uncomfortable. She asked…read moreif I knew how much the price of gold was before I made a purchase. Making me feel like I couldn't afford the pieces. Very sad and unfortunate. Not sure if I would ever return.

A little overpriced for lab created diamond engagement ring but we will see how ring holds up!read more

This is a great place. We got my daughter's ears Pericles here and she loves the earrings. The…read moreyoung woman at the counter is very welcoming and helpful.

Come here often to change watch batteries and jewelry repair. David and his wife are patient and…read moreprofessional they do a great job and rates are fair.

I have an Amos clock that was not working . It was owned by my parents so it was sentimental to me…read more Clock was overhauled and after a week stopped working again. Brought it back and David fixed the problem. He was very pleasant to deal with and backed his workmanship which to me very professional and honest. I recommend him to anyone that needs clock repairs. Lynn Hande

I went in to sell some gold jewelry, which I had previously weighed so I had an idea of the value…read morewhich was approximately $3000 and the Lady's at Bunty's made an offer of $1000 without any explanation......I went to another shop and the the person there weighed everything in front of me, did the acid tests and made a fair offer of $2200. Yes I understand that the store has to make a profit as well.... avoid Bunty's

The best jewelry store on Long Island! I have followed them since the Commack Flea Market days…read more Highly recommend them.