I've given this shop multiple chances over the years. I've brought my car here for oil changes,…read morealignments, and most recently a tune-up and suspension work. After this last experience, I'm completely done with this place.
The owner himself told me that they don't have actual certified mechanics working there. After everything I've experienced, honestly, it fucking shows.
My first oil change here was already a red flag. The oil filter wasn't installed correctly, and after I picked up my car, oil was spilled all over my engine bay. This was a BASIC oil change, yet somehow I still had to come back because the job wasn't done right.
And that became the pattern with this shop: every single time I had work done, I ended up having to come back.
This last visit was by far the worst. I paid a significant amount of money for a tune-up and installation of a suspension kit I provided. The work was not done properly, my car was returned to me unaligned, the steering wheel was completely out of position, and I was left having to drive the car home with suspension and alignment issues that should NEVER have been present after paying a shop to do the work.
I was told to simply come back the next day, as if handing a customer back their vehicle in that condition was completely normal.
Then came the bullshit with the suspension parts.
I was told that my parts had been installed, but when I questioned what was actually done and why I was still having problems, the owner became defensive and started arguing with me. Instead of taking responsibility or calmly explaining the work, he told me that I had a bad memory. Yes -- the customer who brought in the parts and paid for the work was apparently the problem.
The documentation is another huge issue. I was never given a proper alignment specification sheet. I wasn't provided detailed receipts explaining exactly what was done. I wasn't given a proper breakdown of the repairs or findings on my vehicle. For something as important as suspension and steering work, that is completely unacceptable.
What pisses me off the most is that I actually gave this place multiple opportunities. I wasn't someone walking in once and immediately leaving a bad review. I kept coming back and giving them my business. And somehow, every time, I ended up having to return because something wasn't right.
The owner's attitude during my last visit was the final straw. Instead of acknowledging the problems and trying to make things right, he got defensive, argued with me, and acted like I was the one causing the problem.
I trusted this shop with my car, paid them good money, and got a vehicle back that I had LESS confidence in than when I brought it there.
At this point, I wouldn't trust this place to change a fucking tire.
Save yourself the headache. Take your car somewhere else.
The owner is a slimy money hungry prick and a lying criminal.
Don't believe all these FAKE 5 star reviews.
And FYI, my car is worse than it ever was before taking it to this sh*t hole. The owners a sc*mbag, money hungry, prick who lies to your face.
