Dr. Mak has been our ophthalmologist for many years. So last Monday when I called in to say my…read moredaughters vision was gone from the top of her eye the receptionist asked how long it had been this was and I told her about a month but she had just told me Sunday the vision was gone black at the top. The woman says Dr. Mak is only here today and tomorrow then he is going on vacation so if she waited this long she can wait two more weeks! So then I called around trying to see who would look at her as I was sure it was a detached retina! My daughter was working a double shift that day but didn't have to be there til 11 and it was 9 (actually 8:49 but she said she couldn't talk til 9 when the office opened! Dr Maks office)and had school at Kent the whole day on Tuesday. But when I talked to her Monday night she said it seemed to be getting worse! Called Dr. Taich office knowing he was in surgery all day and they told me to bring her in Wednesday morning. His office sent her straight to special care eye surgery. She had emergency surgery for the torn and detached retina with numerous pin holes in it. (Dr. Mak never caught that in the extensive previous exams) she had to get a buckle plus have vitrectomy surgery. When I called Dr.maks office to cancel her 2 week appointment and tell them about the surgery the different woman on the phone said they would have done the same thing if they had a doctor in. I told her you did on Monday but the receptionist couldn't fit her in and said she could wait for 2 weeks since she waited that long already. I also canceled my appointment for September! Paperwork will be transferred to Dr. Taich! Would give a No Star if that is possible for Dr. Matthew maks office! Thank you Dr. Taichs' office and we are far from recovery for my 21 year old daughter, but you got us the help we needed!

I saw Dr Imbrogno and had cataract surgery on one eye. I am very pleased with the whole…read moreexperience. The office is professional, helpful and I was put at ease. I would highly recommend.

I went to Contemporary Ophthalmology for the first time today and saw Dr. Emily S. Washek DO…read moreOphthalmologist. The staff was very friendly, polite & efficient and they are very thorough,

Going to have surgery tweaked. So professional and trustworthy. I feel comfortable and safe.read more

If I could give these incompetent people a negative star I would. Tried to get my mother in law…read morescheduled for double cataract surgery and their scheduling procedure is so complicated for even their own front office staff to do properly , First they told me, my mother-in-law needed to be put on 3 different schedules. I will admit I had to reschedule first eval appointment to due conflict in work schedules since I'm a business owner, so I call to reschedule and from there my nightmare began.... I scheduled an appointment, got a text to confirm. 3 hours later, a text pops up for a different date and time. I call to ask what was going on and to confirm which date was correct and I was met with rude, condescending responses, their answers kept changing with repeated questions, I was told she needed 3 appointments, then the next person I talked to said no, only 2 appointments needed then acted like the other lady never told me 3 appointments were needed. Did admit their fault but never gave me one apology so All I asked for from that moment on.... Was to stop talking(because the more they spoke the more confused the process became) and to just schedule the appointment. The office manager Kept saying I'm trying to, she is trying to but you..... putting the blame on me... again I said let's get past the point of conversation since you just keep going back into the conflict instead of a resolution just to try to prove your point even after you admitted fault. again please let's agree to disagree and just schedule my 79 year old, mentally handicapped mother in law her appointment....To which I was seriously told at this point, knowing the mistakes were on their scheduling practices that they will not see her at all at this point!!!!!! I was so distraught by this point I'm in tears, and feeling beyond overwhelmed, felt not heard or respected so I get yet another referral to a different office, different doctor to find out that these caddy, unprofessional, rude, incompetent front office staff literally informed the new referral office I was a problem to deal with and to not schedule me with them either....IM PRETTY SURE THAT IS ILLEGAL AND A HIPPA VIOLATION if I ever saw one. So screw you.... I wouldn't let a rat be seen here. Absolutely disgusting behavior and I'm now waiting to hear back to a complaint I filed with the Ohio Medical Board!!!! I have actually been in the medical administration field for over 10 years and I have never come across more unprofessional, caddy girls... not women because grown professionals don't act like this. craziest part I wasn't even the patient... i am a full time caregiver to my mother in law which is beyond challenging most days without adding such nonsense. I was only scheduling then someone else was to take her to the appointment... beyond wild!!!!! I thought to check a completely different area more than 45 minutes in the opposite direction of your office so you couldn't black ball me again from trying to get care for my mother in law. and was scheduled within 5 minutes, with lighthearted conversation and questions answered with manners and respect.... You need to hire an entire new front office staff, and your office manager is not any better! A lot of the reviews say the same things about how horrible front staff is... I will make sure to tell everyone I know not to go here!

Competent and caring describe Scott Pendergast. I know from first hand experience how scary an eye…read moreemergency can be to the entire family. Dr. Scott Pendergast from Retinal Associates is a Dr. that you can always rely on to act with the highest skill, professionalism and compassion.