Worst experience ever. It took forever to get the appointment. On the day of the appointment, we…read morewere hit with a snowstorm. Despite that, I still made it to the office 5 minutes past the 15-minute grace period. I am a caregiver responsible for client transfer and transportation, and navigating a snowstorm added unavoidable delays. Unfortunately, there was no understanding or flexibility.

He was nice enough but he was brief and dismissive about my cataracts. I want them removed but he…read moresaid that they are not bad enough. Gave me a prescription for bifocals and blew off my questions

the staff was very nice that's the plus. BUT after taken back to the exam room to wait for the…read moredoctor it took 45-50 minutes of waiting in the room. Was not a fan of that. No eye appt should be 2 hours from start to finish unless something was wrong.

As the owner of Shawnee Opitcal is now aware both prescriptions from Ashtabula, Dr. Fowler, aren't…read morecorrect. $778.94 glasses. The Office manager who was there when I picked up the second lenses said they couldn't do anything else if this prescription didn't work. After 2 tries it wasn't the correct prescription. As I told Dr. Fowler that for over 35 years, I always had a curved lenses, but she refused to prescribe it and didn't listen to me. I even had my older glasses with me so she knew that the lenses had a curve. I may be old but not stupid as I was treated. I finally paid another $290 to another optometrist who examined my eyes and prescribed the correct curved lenses that I can now see. I have sent a letter and handed another to the Erie Shawnee office to the owners. So rude of them not to respond. They aren't the caring company as their statements address. At least have the decency to contact me and explain why Dr. Fowler refused my request. Even my ophthalmologist couldn't understand WHY my request for the curved lenses was ignored.

I wish I could give negative reviews because this "doctor" would get it. Felt violated and cheated…read more This is the most unprofessional doctor I have ever met. He wears neon tennis shoes, hoodies and jeans every day. No bedside manner at all. It is an assembly line of people in and out every fifteen minutes. You would be lucky to see him, the dermatologist for three of those fifteen minutes. All of the examination and procedures are done by his wife who is technically an md but is an ophthalmologist. If I wanted to spend $250 to have a skin issue treated by an eye doctor, I'm sure I could have found a guy in a van to have done it for cheaper.

From the owner: Specializing in: - Physicians & Surgeons, Dermatologyread more