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    Alexander & Hoffman Orthodontics

    4.2 (5 reviews)
    Open 8:00 am - 4:30 AM (Next day)

    Services - Alexander & Hoffman Orthodontics

    Orthodontics

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    Scott Freeman DMD - untitled

    Scott Freeman DMD

    1.2(5 reviews)
    5.8 mi

    JUST DONT. We are…read morefiling a complaint with the Idaho board of dentistry over this situation. They also do not let an adult back with the kid when they are getting laughing gas which is a huge red flag. Protect our children. Inept and negligent dentist and horrible receptionist. My mother took my daughter to get teeth pulled since her baby teeth don't fall out on their own. She had 2 pulled in the past for the same reason, both middle bottom teeth. This time it was one on top and one on the bottom that her adult teeth had broken through behind. She went in for X-rays and a week later for the teeth to be pulled. They pulled BOTH top teeth (one of which wasn't loose or have a tooth behind and said see you in 6 months COMPLETELY MISSING THE BOTTOM TOOTH that broke through... i called to figure out what was going on and the receptionist kept interrupting me when i was trying to explain the situation to tell me they don't do top and bottom simultaneously because of numbing, Totally get it... but how is it that this dentist completely missed the bottom tooth on both xrays and while looking in her mouth when i can clearly see and feel her adult tooth behind her baby tooth? After the receptionist accused me of bully because i was getting upset due to the fact she kept interrupting me, she HUNG UP ON ME. This whole place needs to be closed down. Between the incompetence of the actual dentist and and the attitude of the receptionist about my daughter's procedure, we will not be returning and hope people in the future heed this warning. Our insurance was taken at this particular place and i didn't check the reviews, thats on me, but they deserve the 2.1 stars they had before i wrote this. Save yourself and your child a HUGE headache and dont waste your time or money here. Its scary that these people work on children... retire and do something else please for the sake of everyone.

    The receptionist does not like people. She is rude and unwilling to help. They do not care if they…read moreget new clients or lose clients. She told me I was wasn't welcome because I showed up 30min early. I had no issues waiting in the lobby. She said that because of me and my kids she couldn't finish her office work and told us to leave. She laughed in my face. Her main issue was that my kids are in Medicaid.

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    Scott Freeman DMD
    Scott Freeman DMD
    Scott Freeman DMD

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    Alexander & Hoffman Orthodontics - orthodontists - Updated May 2026

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