Consumer Review/Warning/Rant: This last week, my 70 year old mother, my two small kids, and I, a disabled person with chronic pain and some mobility problems, were stranded on the side of the highway in the middle of nowhere. The vehicle we were in had it's fuel system break down, stranding us about 20 miles outside of Kenedy, Texas. My mother contacted AAA to use her membership benefits. After about 2 hours and multiple calls, AAA was unable to get their dispatch to contact their contract company 181 Wreckers, to send us a tow truck. We contacted 181 ourselves, and they kept telling us that AAA hadn't put an order in, and even then they would only take 1 passenger with them, forcing us to ABANDON THE OTHER 3 PASSENGERS ON THE SIDE OF THE ROAD IN THE TEXAS HEAT IN THE MIDDLE OF NOWHERE. When we tried to explain to 181 Wreckers that we were two small kids, a 70 year old woman, and a diasabled person, and we couldn't just leave 3 of us behind, they grew snarky and angry with us. After literal hours on hold with AAA waiting to speak with a supervisor (who never actually called us back like promised) we contacted Alexander Ford in Kenedy. In less than an hour, they had us picked up, towed, and were working to diagnose our vehicle, working us into their already packed service schedule. They treated us warmly and courteously, offering hospitality, cartoons for our kids to watch, and even a ride to get food from a drive thru while we waited. Within 4 hours, they had our everything diagnosed, picked up the replacement part, and repaired our vehicle. We were back on the road before the end of the afternoon. The costs for their services and repairs were fair and reasonable as well. Thank you everyone at Alexander Ford! Screw you AAA and 181 Wreckers! read more

Is it possible to have a flawless experience and defy all stereotypes when buying a car? If you didn't think that was possible, then think again. If you are in the market for a Ford, (if you aren't, then reconsider), hop in your car and make the beautiful drive out to Kenedy, TX where you will find a quaint, family owned dealership where you will be treated like family. I purchased a certified pre-owned Ford Edge from this dealership, worked directly with Yvonne and had the best car buying experience ever. My experience has made me LOVE driving a Ford and hope to again in the future. I want all my family, friends and fellow Yelpers to have this same experience! I have no doubt you will also have a honest, friendly, ethical and fair purchase from this dealership that you will not regret! read more

Alexander Ford - My new beauty! - Car Dealers Near Me - Kenedy, Texas

Run for the hills at this dealer people!! Bob the owner is the rudest person ever. Dishonest and a thief. The pricing is never the same for the same jobs. They over charge for everything they do and the quality of work being done is the same as a junk yard. I was cursed at and told to shut up and pay my damn bill. They did work with out even telling me and told me it has to be done because of the state inspection. They charged more than everyone in the state for the inspection. All the parts on my car I looed up on line at Ford and they are 20% higher. Bob the owners answer to this was because of oil. "oil prices are down so he feels he needs to raise his prices to compensate for the loss of revenue and work in his shop." Sorry Bob and Alexander Ford.... The loss is due to your poor attitude, poor quality of workmanship, Terrible customer skills, and your over priced service department. I will drive 100 miles or tow my car 100 miles before I let that place put air in my tires............ read more