I don't think this dealership is called Wilkinson anymore - the name on the sign is Mike Terry.
I came in with my daughter last night, hoping to purchase her first vehicle. Unfortunately, I don't think we could have had a worse experience. The salesman knew we were coming and knew which vehicle we were interested in, but it appeared that nothing had been done to make the vehicle ready for us. It was dirty inside, which was annoying, but more importantly, the tire low pressure light was on. The salesman assured us had already driven the vehicle, but he didn't think to air up the tires? When asked, he said it was temperature fluctuation...really? In summertime? Give me a break.
We had a trade-in - the tool on their website estimated $3,700 but the best we could get was $1,500. Fine, it's an old car, I understand, but it's clean with no accidents and we had the title. Felt weird to be lowballed by so much.
The purchase price was obviously a scam and what they advertise online is just to get people to the dealership. We were told there would be $5,000+ of dealer fees for "reconditioning" and "MTAG" which was explained as a "clear coat that will last through all 4 seasons." This is the most stereotypical, sleazy, used car salesman line. In fact, in the movie Fargo, the car salesman is berated by a customer for a clear coat! There was no evidence of any reconditioning, and furthermore, this was a 2022. It was not some beater that had to get new paint or change a transmission. It's just markup.
All that to say, they had a potential buyer ready to go. We had our financing already in hand. We were at the lot. We were offering a solid trade in. But the salesman couldn't close the deal and when it became obvious that we were going to leave, he tried to pressure us into staying. "You drove all this way, and you're really going to walk out the door?" he asked as we stood up. The answer was absolutely yes. We'll keep searching for an honest dealership that isn't trying to play games. read more