I used to have good experiences at this business, but unfortunately, I had a very unpleasant and…read moreoffensive encounter with the owner recently. I came in simply to see if the zipper on my dress could be repaired. Instead of assessing the damage professionally, the owner decided to give me an unsolicited lecture on how to properly put on a dress-claiming the zipper was broken because I didn't pull it up "the right way." I tried to explain that I am a professional who has worn and handled countless gowns throughout my career. I am more than familiar with how to put on a dress. On top of that, he suggested putting a heavy-duty jacket-style zipper on a delicate, multi-layered ballroom gown worth thousands. That's absurd-imagine putting a chunky zipper on a lace wedding dress. He clearly didn't understand the type of garment I brought in. Just take a look at how the owner responds to customers who leave low ratings-rather than trying to resolve the issue, he gets defensive and blames the client. There's a clear pattern: if an alteration isn't done well, somehow it's always the customer's fault. Too short? Your fault. Uneven? Your fault. In my case, I brought in a dress with a broken zipper, and apparently, that was also my fault-because I didn't know how to zip it up properly. Ridiculous. I did not come in for a lesson-I came in for a repair. I found his attitude unnecessarily rude, patronizing, and completely unprofessional. I left feeling disrespected and uncomfortable, and I absolutely will not be returning and would NEVER recommend this business to anyone.

Good repairs and very friendly service. They are timely and reassuring. The owner also told me that…read moretwo old coats could be repaired, but the damage was so great that I should buy new ones. That's retail honesty. I like that. I left my tie to remove a very hard spot, which is totally gone now. And the buttons on the shirts they put on are tight. Thank you.

Yup, you're going to want to come here…read more Absolute pro. I lost 40 lbs and he altered two suits. Now they fit like a glove. Kind, thoughtful, and puts his customer first. Even came in the day after a medical procedure because he knew I needed the suits for the next day.

What an awful experience. After being quoted $275 for a suit alteration - which I don't doubt is…read morewhat it might cost to do everything he suggested- I said it was out of my budget. He started taking out all the pins. "I don't negotiate." I'm not trying to negotiate just maybe we do a little less so it doesn't cost as much as my suit cost. He wouldn't listen. Kept telling me what an artist he was and how he's been doing it all his life. Called me a piece of shit as I walked out the door. Just a nasty human.

Could not say enough loving words about this place. She did an AMAZING job on my wedding dress to…read morewhich I'm eternally grateful! She is so kind and loving, clearly very skilled and she makes you feel like a million bucks! Within 2 fittings she had everything adjusted perfectly at a very affordable price! It can be daunting to find someone to work on a wedding dress, however she made me feel better than I even expected! She told me I looked like an angel, but all I could think was "you're the real angel". I will easily drive out of my way to see her for my future alterations. So happy, so grateful and so filled with joy and confidence that I will be comfortable and beautiful on my wedding day.

Be prepared to wait and wait.. and wait if you don't have a rush order. They had my mending for 2…read moremonths, no progress, I finally just picked it up to take elsewhere and the owner said it was a busy season with weddings and graduation dresses. why take on my mending if you couldn't get to it?

I had a great experience with Bostonian Tailoring! I just moved to Boston and needed my doctor's…read morecoat tailored because the size I ordered was a size too big. This place had the best ratings on yelp and was closest to me. I came in casually on a Friday afternoon and the owner there pinned the coat up to the dimensions that I wanted. He understood that I still needed a little room for movement but also understood that I needed a more fit look. He was able to have the coat done in 3 days for a reasonable price! Excellent customer service and good quality work. I have no doubt that the alterations will last a long time. The tailor shop is conveniently located near Suffolk University, so if you're in the area and need some alterations, come check them out!

Fantastic service!! I went to get some jeans hemmed and he had me put them on to get the perfect…read morelength. I also asked for the original hem after it was shortened and I was in and out in 5 min. The pants were ready in 2 days and they are perfect! I think it's on the pricier side, but the service and experience is honestly so worth it. Will definitely bring back more clothes to be altered!!!!

I brought my wedding dress to be cleaned and preserved and it looks amazing! All the stains are…read moregone and the preservation box has a lovely viewing window. They were so friendly and kind!

This store is small with a changing room to the side. There is street parking available and it's…read moreonly a few minutes away from the famous Sophia's store. My wife had her wedding dress altered here for our wedding and then dry cleaned afterwards. Yang was professional and courteous throughout the entire process. The alteration process was a bit long, requiring multiple visits, but Yang was receptive to any changes that we wanted. I appreciate that after any work is done, he allowed us to check his work and if there was anything we weren't happy with he was opening to making the changes. Overall, I feel like his prices are reasonable for the work he does. My only strong word of advice is to make sure to call ahead before coming into the store to make sure that whatever work is done because usually he's behind schedule.

Had a zipper added to a pocket on a vest. Everything was great about the experience. Will go back…read moreagain with future items.

I've used them twice and am already looking for more clothes to take to them…read more The first time I needed the broken zipper replaced in my favorite and indispensable (as in I wear these a LOT) black pants. I brought them in on a Friday on my way to work and not only did they have a zipper there to put in, but incredibly were able to complete the job by the next day!! I recently went back with my senior citizen dad to have two suits taken in as he has lost some weight over the last few years. We were worried that it would cost more to alter than to replace the suits but we got a very reasonable price and again, amazingly, were able to pick the suits up the next day. The two women who waited on us (I think one is the owner) were very pleasant, professional, and skilled. They didn't hesitate to tell me that the pants of one suit really didn't need to be taken in. They were very courteous to and patient with my dad. I can't recommend this shop highly enough. This place is a find. Convenient (on the Waverly bus line out of Harvard Square) and with on-street parking. The establishment is clean and pleasant with room to maneuver (sometimes tailor shops can be cramped and overfull).

Raymond pays attention to detail and is always friendly and professional! I have gone many times!read more

I had a great experience with this tailor shop. The quality of their work is excellent, and you can…read morereally tell they take pride in what they do. I brought in a women's skirt that needed a zipper fix at the last minute, and they were able to take care of it quickly without compromising on quality. The service was not only fast but also very friendly and professional. It's such a relief to find a place that's both reliable and efficient. I'll definitely be coming back for any future alterations!

An experienced tailor that knows exactly what they are doing. I had a suit adjusted to perfection…read morefor only $75 (cash only) and it took less than a week. Excellent service. Highly recommended.

This place only has one employee, an old man who is quite possibly the owner too. From the way he…read moretakes the measurements, I can tell he knows what he's doing. Considering I've been going there for about 3 years now and I have to get almost every new pants and jackets shortened, not getting anything wrong even once says a lot. The only downside is he takes over a week even for simple alterations. It's also kind of expensive for a place that is in the basement of a mall. But I still choose to go there for his reliable services since I don't have to worry about taking my expensive suits or dresses there.