I would have to say that on almost EVERY single visit I have had to this office, for no apparent reason I have experienced such immaturity and overall rudeness it's unbelievable.
It is with dread that I make an appt. and the only reason I keep going back is because all my information is there and Dr. Mercado is at least decent.
On my most recent visit today, once again, I am the only one sitting in the waiting room hoping this total B*itch is not there, I believe her name is Lisa and then suddenly, I hear her voice and she's at the counter, waiting for her next victim, oh, I mean patient. Sadly, it seems she has been placed as the initial person to do the rudimentary screening (temperature, blood pressure et al). One of the office staff, Marisol, must have told her who was in the waiting room (me) so, within ear shot, the B*tch says "great, what's she here for?" And mind you, it was not said in a happy-happy, joy-joy tone. Then Marisol apparently told her or said something sarcastic and this B*tch then snickered and rolled her eyes. Then, I got the pleasure of having her come out the door to call me in.
I would really love to know WHAT IS IT that is so A)Annoying or B)Irritating or C)So funny when I rarely even visit the doctor and when I have I have just been what anyone would expect, a patient - quiet and reserved and there to get something checked out. And the absolute LAST thing in the world I need is to have grown women snickering or complaining for no reason and to do it in FRONT of the very patients who can hear them! And to top it off I'm already stressed over what could be wrong with me physically which is why I am there in the first place!
On my previous visit this same "person" you know, the B*tch, practically yelled at me for not walking up to the window and announce that I was here! Mind you, I was the ONLY one in the office waiting room, to which 2 of the other office staff saw me. I cannot even begin to tell you how unprofessional and rude she was and I was at a point of going off on her, but figured I had to stay focused on the reason I was there and that was to see the doctor over a medical concern. I was close to asking her, as she was prepping me for an EKG what her problem was, but again, I figured I am in an akward position and just want to get this over with.
I truly wish I could find out if she treats other patients this way and obviously it's not just this "Lisa-B*tch" the other juvenile staff all play along. read more