Quick and efficient during my procedures, even when I was being nit-picky they listened to my…read moreconcerns and I felt heard and they took care of what I asked for. Somewhat chaotic in the lobby / front office but still manage to get you in and taken care of.

I used to love this place, until Holly answered the phone. Everyone else there I've had a great…read moreexperience with. Never had issues with treatment when my insurance was blue cross blue shield. obvious difference now I'm on caresource. which is why I called, because the page says yo they accept, but she made it disgustingly clear that they don't and it's Google who's misinforming the people. needless to say, experience was HORRIBLE, once rehired by my job. I'll find another dentist!

Don't do it!! :( awful all the way around. You will get billed different amounts every time and the…read morestaff is awful too. They over charge and just when you think your caught up you find out your not when you go to check out. They never have any openings and are rarely even in this office. Nobody can really book for like a year out can they?

Used to love McCarren family dental. Dr. McCarren is fantastic. The hygienists are all wonderful…read more However, I don't care so much for the office manager. Multiple issues in the past with billing problems, being charged for having to reschedule appointments, etc. Most recently, today, I showed up for my scheduled 6 month check up to find the doors locked and no one on the office. No one called me to let me know that my appointment was cancelled or moved. The appointment was scheduled 6 months ago...pretty sure that's plenty of time to notify me if they need to move the appointment. I took off work to go to my appointment...can't wait to hear the excuse from the office about what happened....

Just want to take a minute to send kudos to this dental office. They are all very professional as…read morewell as accommodating and helpful even when you call with just a question. When you go in for an appointment, they are more than compassionate and caring. I would highly recommend this office to anyone looking for a new or different dental practice! Thank you Dr. Witters and office staff!

In the world of dentistry, Dr. Witters is truly a perfect "10". His knowledge and modern,…read morestate-of-the-art technology along with his personal attention to his patients make him THE top dentist in the Miami Valley. Both he and his entire staff make visits a pleasurable experience!

I've never felt compelled to recommend a dentist before. But here I am...RECOMMENDED…read more Friendly, professional, thorough, and caring! I really appreciate the approach of Dr. Hallock and his staff; the opportunity to be educated and involved in my own dental heath is something I've not experienced before. Outstanding.

Staff was wonderful. Making of a lower denture after pulling the teeth was not. Amateur hour at the…read moredentist. Dr. Hallock did not seem too concerned about the bone he left exposed after pulling my bottom teeth. The denture he made was not much of a denture. Too big for my mouth and made lots of sores that were hard to get rid off. I just stopped going and instead went to a dentist that was finally able to make the denture fit and cleared up the sores. I honestly would never use him again and have told friends and family not to go to him.

There is not a better dentist office anywhere. The whole staff is efficient and kind. Everyone is…read moretimely and it is consistently a positive experience. Even my husband who fears dentists has concluded that there is nothing to fear in going to see Dr Coyne and Colleen. This is such a well run office that it exemplifies how efficient good people with good processes can create a positive atmosphere for customers!

I am someone who has avoided dental appointments in the past. However, with Dr. Abigail Platt and…read moreDr. Ryan Platt, I had a wonderful experience. To start, the dental hygienists did an amazing job. Both Dr.'s have taken the time to get to know me, treated me with kindness and respect, and were incredibly knowledgeable and competent in their care. They both obviously care about their patients immensely and go above and beyond to show that. You will be in capable hands if you book an appointment either of these incredible Doctors.

Let me start by saying I had a massive fear of the dentist…read more Keyword there is "HAD" haha not anymore! ZERO PAIN ZERO ANXIETY! Dr. Banks and staff are without a doubt the finest dental team in the world. People are like "uh I really like my own dentist" nah, just save it. This isn't arguable. It's a fact. Give these gals all the dental awards. ALL OF THEM! I will 100% be back for my 6 month cleaning. I'm not just gonna totally lie like I always do to other dentists. I cannot say enough good things about my experience. 50,000 gold stars! I would have paid triple for that kind of care. Highly recommend.

They were billing 2 different dental insurance companies we had and not doing coordination of…read morebenefits. The 2 coverages we had did not know about the other companies so they were both being billed as primaries. This dental company was collecting more than the original bill amount. This company had to pay back money to the secondary insurance company. If you have 2 insurance coverage companies, watch the billing. A woman in that department attempted to gaslight me and make me feel like I was the one making a mistake. It was clear who was in the wrong when they paid the secondary insurance company back what was owed back to them. When I transferred to a different dentist, I requested records from this fraudulent dental billing. I was then once again gaslighted and was told I would have to pay for the records to be transferred. I threatened to turn everything over to the Ohio State Attorney General's office. Needless to say I did not pay to have those records transferred. And no, this is not my real name. I am choosing to use an alias to protect my anonymity.

I recently relocated to Ohio and was in search of a new dental office after being with my previous…read moredentists for over five years. Unfortunately, my experience at Carrie Fletcher-Clock, DDS, in Kettering was far from positive. After reading the reviews, I decided to book a consultation when I needed immediate dental attention. The consult went well, and I initially thought I had found my new dental home--but I was wrong. After the consultation in July, the front desk staff told me they would call me, but I waited two months without hearing anything. When I finally called to follow up, I was met with excuses and no accountability. The front desk blamed the delay on insurance, but as a patient, I wasn't aware of what goes on behind the scenes and felt that even a simple update would have been appreciated. Instead, I was left in the dark with no communication for over two months. When I finally returned for my appointment, I had some follow-up questions based on my conversation with insurance. The dental hygienist ( young lady with blonde hair in bun) was very polite and patient, answering what she could, but Dr. Fletcher-Clock's attitude was shocking. When I asked her questions about my care plan, she told me, "I think you will be a problem," and insinuated that I thought I knew more than her, which was confusing and uncalled for. I wasn't rude at all or challenging her. Multiply time letting her know I AGREEW WITH HER ; I simply wanted clarification and reassurance about my treatment plan. Her dismissive tone and comments about insurance were unprofessional, with statements like "They're probably not even dentists looking at the X-rays. Insurance sucks, and they're in India." I left feeling unheard and shamed for merely seeking information about my own care. Patients should never be made to feel like a burden for asking questions, especially when dental visits can already be anxiety-inducing for some and I tend to experience anxiety when visiting the dentist which is why I had questions and needed to feel safe. What made this experience worse was the lack of accountability. Dr. Fletcher-Clock didn't take any responsibility for the miscommunication, instead blaming me for being "difficult." When I expressed discomfort and wanted to reschedule or reconsider my options, she remarked, "Do you know I blocked off two hours for you?"--as if my time and questions were irrelevant. I responded, "Do you know I've been calling your office for two months with little to no feedback?" I even offered to pay a cancellation fee because I was so uncomfortable (ready to leave) with her tone and statement and to be fair if she felt my questions were a waste of her time. I left the office embarrassed and deeply saddened. Even as I walked out, a staff member (Older lady sitting in chair with dark hair) gave me a dirty look, which added to the already negative experience. This type of treatment is exactly why some patients are afraid to speak up or ask questions at medical and dental offices or refuse to go to the doctor in general. No one should ever feel shamed for wanting to understand their care. This experience was incredibly disappointing, especially after moving to a new state and hoping to find a reliable dental home. It's unfortunate, but I cannot recommend this office based on the lack of communication, professionalism, and care that I received.

love this dentist, love this staff. they genuinely care about your experience…read more dr clock is patient and understanding and willing to talk through my options. she addresses my concerns and eases my anxieties.

The dental hygienist are all very nice. The primary dentist is worth going back to, but after my…read morelast visit, I will not be returning. I received a bill stating that my insurance was no longer in network. The office said that it was in network, the billing just didn't go through correctly and it's my job to get it fixed or pay for the visit. She said is too busy to deal with insurance and I should feel lucky that she submitted the bill on my behalf. The next day I was contacted and told that since I am not happy with doing my own insurance billing, my family and I should go somewhere else.

Let me tell you about my absolute nightmare with Dr.Loganathan. I came in with a cavity, and they…read more"fixed" it by drilling it out and filling it. Guess what? The filling fell out. So they drilled it again and stuck another filling in. Surprise, surprise--that one fell out too. Now the tooth is so damaged I need a crown, but I can't even afford it because of all the money I wasted here. But that's not the worst part. They installed a crown on my front tooth, and as I was just walking down the hallway--BAM! My tooth falls out like a scene from a horror movie. Their genius solution? They put the crown in a tooth coffin, bonded my teeth together like some Frankenstein experiment, and told me, "Don't eat anything." And when I finally called them out on their terrible work, they didn't try to fix it--they just kicked me out. If you value your teeth, your wallet, and your sanity, avoid this place at all costs. They'll turn your mouth into a money pit and leave you to deal with the damage they caused.

Really a poor overall experience. Provided help after but the work was just as poor. I would avoid…read moreat all costs.

An amazing Staff and Dentists. Dr Halasz provides services to the Dayton Dragons and always…read moreprovides great care!!

I went to Dr. John Coyne several months ago and have a great experience. I hate the Dentist and…read moreusually have bigger issues with the employees of Dentists because of their lack of bedside manner. I certainly didnt have that experience here. Dr. Coyne came in numerous times to check on me and the assistant was very careful not to cause any discomfort. The office was spotless and from when I called in for the appointment to when I left, everyone was very professional and polite. I would recommend going to Dr. John!!!