1. ALEX AND ANI

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Newark, DE

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ALEX AND ANI

5.0 (1 review)
Open • 10:00 am - 9:00 pm

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10 years ago

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K Scott Jewelers

K Scott Jewelers

1.8(6 reviews)
4.7 mi
•$$$

I needed a couple of watch repairs. Ken was fabulous. I found him to be very professional & solid…read moreon pricing. He was a pleasure to deal with.

I wanted to love this but it was such a terrible experience that it should be zero stars. We wanted…read moreto give a local business our business instead of getting what we needed online. We stopped in to see if it could be done. Mr. Scott was friendly and gave us a lot of information. We showed him a picture of what we wanted and he said he could do it. We went over everything in detail, took measurements and he gave us a price. We agreed, and he told us it would take about 2 weeks. We were there over an hour, probably closer to 1.5 hours. He also mentioned he believed in being open from sun up to sun down. We were happily surprised when he called a week later to say it was ready and gave us the hours he was open on Saturday. We went to pick it up Saturday morning and he wasn't even there. His assistant showed us our piece which was not at all what we discussed or ordered. We left it with the assistant who called him and said he would be back later. We went back later in the afternoon when he finally got there and we were just going to get our original back and leave but he said he could do this. However, he had no apology or explanation why it was wrong. We should have left then, especially when he didn't apologize, but we had already invested so much time into this order. We then went over everything again for the second time. We left, and heard nothing for 2.5 weeks. RJ texted him to see what was going on and he responded that he didn't like this second order and was going to meet with another jeweler and he would get back to us. What? Why did he say he could do this if he couldn't?? RJ said if this was too much we could go elsewhere and Mr. Scott responded that he could get this done. A week later we still heard nothing, so RJ texted him he was coming to get the original item the next day. He went to pick it up and Mr. Scott didn't know where the setting was. He did find it and mail it back a few days later. No apologies or explanations as to why he wasted almost 6 weeks of our time when he should have told us no he couldn't do it from the very beginning. The price of what we were trying to do has increased over those 6 weeks so now it's costing more than it would have 6 weeks ago if we had not tried to go local and wasted our time. What a nightmare.

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K Scott Jewelers
K Scott Jewelers
K Scott Jewelers

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Janvier Jewelers

Janvier Jewelers

4.3(17 reviews)
0.0 mi
•$$$

I recently purchased a piece from Janvier Jewelers, and I cannot recommend them highly enough. From…read morestart to finish, the experience was professional, transparent, and genuinely enjoyable. My salesman Daniel Sadik, was incredibly patient and knowledgeable. He took the time to understand exactly what I was looking for and guided me through the selection process without any high-pressure sales tactics. I also had the pleasure of meeting the owner, Mark Janvier. It's clear that Mark takes immense pride in his business and his customers. Thank you, Mark and Daniel! If you are looking for a trustworthy jeweler with a sophisticated selection and a team that treats you well, go to Janvier Jewelers. This is a family owned and established business. I will certainly be back for my next purchase!

Stopped by while visiting the mall. Their collection of Seiko watches caught my eye. As soon as I…read moreentered I was greeted and given the full attention of one of the salespeople. he was a bit overbearing, as all jewelry store attendants tend to be, but overall a very nice guy. He seemed very knowledgeable of their collection and the benefits of buying a Seiko from Janvier as opposed to anywhere else. I did not feel too pressured to buy anything, and was able to look for as long as I wanted before letting the salesman know I was heading out. Overall not a bad experience.

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Janvier Jewelers - Custom Engagement Ring

Custom Engagement Ring

Janvier Jewelers - Janvier has been Delaware's Diamond destination since 1975. We feature top designers such as Verragio, Tacori, and Gabreil.

Janvier has been Delaware's Diamond destination since 1975. We feature top designers such as Verragio, Tacori, and Gabreil.

Janvier Jewelers

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ALEX AND ANI - jewelry - Updated October 2026

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