unlike this gentleman steve c. who wrote a negative review about adi and their services, i surprisingly had a very positive experience. i was forced into taking an 18 month multiple offenders course and chose to enroll in adi's program. my counselors ed & peggy were very down to earth and had a genuine and sincere desire to help me prevent receiving a 3rd dui. i was never accused of being an alcoholic nor were my piers, to the contrary we were simply told the obvious, that we were all there because at least during the time we received our dui, we were under the influence, over the legal limit and that if this kind of behavior was a lifestyle for us that there me be some deep routed problems that made us more prone to drinking excessively and that by discovering what these problems may be and dealing with them, increased our chances of preventing this from happening again. in fact, they never told us we had to stop drinking, but rather encouraged us to give abstinence a try in order to address any unknown issues we my have sober minded and with a fresh view on how we conduct lives. even though we were addressed as a group the counselors took a genuine interest in us as individuals with individual problems, never profiling us into a stereo type or lumping us into one category of personality . i never had any issues with billing or customer service, in fact if anything they did everything in there power to make our experience as hassle free as possible. at one point in time i had to take time off from my classes, so i used my common sense and called to explain my dilema and because i called instead of just not showing up to class they were happy to work with me all i ended up having to do was bring back receipts as proof that i was doing what i said i was and that was that, no fee no make-up classes, nada. their only concern was making sure i was able to pass the course and move on with my life. as far as parking is concerned, unless you are driving on a suspended license or have a provisional you dont need to worry it and if you are still driving there is plenty of parking next door just a couple steps away the parking can get a littler filled up due to the fact that the building is occupied by a few different businesses but nothing to complain about. if you have to take the buss there r several convenient stops with in walking distance 3-5 min walk max. all this aside lets be mature and face the facts, you are forced to take these classes because you had/ have a drinking issue and broke the law, you do the crime you do the time and have no right or reason to complain. and if taking these courses werent a little bit of an inconvenience it wouldnt make it a consequence of your unlawful actions and you prob wouldnt learn anything or think twice about drinking and driving again. the fact that adi make it a fun and hassle free experience was a perk. because of ed & peggy and all their help i actually enjoyed my time there and if possible i would totally continue hanging out with the both of them now even though i have already graduated, they were that awesome. this course will only be what you make of it, if you dive in with a positive attitude you'll have a positive experience but if you wine and complain your a victim you'll only have yourself to blame for being miserable during your time there. no matter where you take these classes you need to learn to be completely honest with yourself about your drinking and behavior to get the most out the experience, nobody is exempt from this. i give adi 5 stars and would recommend them to anyone because of everything they did to help me get my life back on track and all that i learned from ed and peggy, thanx guys your the best! read more