I found the perfect place for me. What an awesome store. If you are looking for anything…read moretool/hardware or off the wall item (even industrial) this is your place. They are very friendly and have complimentary hot chocolate and coffee for everyone. The wide range of items will keep you in awe. They get more stock all the time so each visit is a new adventure. It's like Salvation Army but for Tim the Tool Man Taylor. Go here, you will not be disappointed. Seriously.

From the owner: Industrial Auction Management and Business Asset Liquidationsread more

Recently we decided we were ready to move forward with changing out the counters and found Primo's…read moreon yelp. Mark was so informative and gave us a lot of information about all the different types of countertop options. The quote we got was very reasonable, and they threw in a new sink for free. We eventually picked a quartzite countertop and set everything up to have Primo's guys come out about 2 weeks later to install them. The installers arrived exactly when they said they would and got right to work. The entire process took them about 4 hours, including removing the old countertops. Primo and Mark were both so nice and answered all of our questions. I would definitely recommend Primo's to anyone who was looking to replace countertops!

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

After sending a letter explaining my dissatisfaction with the work (and, frankly expecting no…read moreresponse) I got a call promising me that they would make it right. Sure enough, they followed through and re-did the entire job from scratch. Replaced the damaged plywood that had originally not been replaced, and re-replaced the shingles over the affected areas. The worker they sent to do the repairs was named James, and he worked a steady 6 hours on the project, and did a great job. I am very happy to see that Lockhart Roofing stands behind their work. Remember, if a phone call doesn't do it, write a letter. It usually gets to the right person, and in the age of social media, word-of-mouth is very important. I will certainly consider them on my short list of estimates when it's time to replace the entire roof in 10-15 years.

after receiving a quote for approximately 6K my final bill was almost 12K!…read moreafter speaking with the receptionist, salesman, then the owners son, he yelled at me and told me that if I had read my contract that I would not have issues with the bill and that's what I owe, if I don't pay him then he will move forward and I will be respond for all legal fees. I tried to explain if the sales Mersin had turned the contract over and went over the hidden costs and circled the dollar amounts so a customer would be more prepared for the final bill... and he cut me off and said, it's not my problem if you don't know how to read. I deal with this crap all of the time. if you don't pay me in two weeks I'll take legal action. he wouldn't even let me explain my areas of concern and the difference from what the sled man said to me face to face and what was actually in the final bill. what a pour pour way to conduct business! Don't use these people. they are experts at fraud and misrepresentation!!!!

"WARNING TO GRAND BLANC/FLINT RESIDENTS: Avoid the service department at Gill-Roy's Hardware /…read moreGrand Blanc Outdoors. They held my 1987 Wheel Horse 520-H tractor for FIVE MONTHS over the prime mowing season, completely depriving me of its use on my 1-acre property, and ultimately returned it completely UNFIXED. When we repeatedly called to check on it, staff continuously claimed they had 'no knowledge' of our mower and didn't have it. When we escalated this tracking failure, a supervisor hostilely claimed we were 'disrespecting the company' for expecting them to know what jobs were in their shop, and explicitly stated he had 'no respect for my husband.' To make matters worse, they attempted to justify the months of zero progress by claiming they 'waived $2,000 in labor' for completely unauthorized, unsuccessful diagnostics. A corporate supervisor finally intervened and explicitly promised that corporate would ensure a mechanic properly repaired it. However, the local store manager actively defied corporate headquarters, countermanded the directive, and explicitly ordered the mechanic 'NOT TO TOUCH' my machine. This business is acting in terrible faith, violating consumer protection standards, and verbally harassing customers. A formal complaint has been filed with the Michigan Attorney General's Consumer Protection Division, and legal action is being initiated in the 67th District Court. Take your equipment elsewhere."

Horrible Toro repair experience…read more I own a Toro TimeMaster 30" consumer-grade mower. This mower uses two pulleys--one idler and one tensioner. While mowing my residential lawn (grass only--no rocks, sticks, or debris), the tensioner pulley completely disintegrated. When it failed, the blades slammed together and were destroyed as well. The mower has been well cared for and shows no signs of abuse. I took it to the Gil-Roy location for warranty service and received a call from the technician stating the repair could not be warrantied because the pulley hardware was "clearly bent," and that a rock or stick must have entered the mechanism. This is simply untrue--I was the one mowing, and when I removed the cover myself it was obvious that the cheap plastic pulley (sandwiched between two metal plates) had fractured and blown apart. The technician claimed he has been doing this work for 30 years and had never seen anything like it. A quick internet search shows the opposite--this is a well-known failure on the TimeMaster 30" consumer mower, with many documented cases of destroyed pulleys. Despite this, the technician tore the mower down far more than necessary just to tell me it would not be covered. I told him to reassemble it and return it to me, and I was charged a $50 bench fee, which I paid. When I got the mower back, I discovered one of the tensioner mounting screws had been stripped out during their work. I had to install a Heli-Coil to fix it. The technician argued with me about the damage, and Toro corporate was completely unresponsive. I later contacted another authorized Toro dealer, who confirmed they see this failure regularly but that Toro refuses to warranty belts and pulleys. I ultimately fixed the mower myself by installing the commercial-grade pulleys, and it now works fine. However, the overall experience was terrible. Toro does not stand behind a clearly flawed design, and Gil-Roy Outdoors in Grand Blanc showed no respect for their customer or their equipment. To make matters worse, this mower--which has always been stored in a garage--was left outside at their shop. When I picked it up, it had rust and visible environmental damage that was not there when I dropped it off. I'm giving this experience one star only because zero stars is not an option. I will never buy another Toro product, and I will absolutely never return to Grand Blanc Gil-Roy Outdoors for service.

High quality roofing AND service! And so responsive as well! I highly recommend Dennis Francisread more

I can't say enough good things about Dennis his company did?an amazing job putting a roof on my…read more2400 square-foot foreclosure property. I contacted him on Friday he started the job on Monday and had it completed by noon on Tuesday. He sent a five man crew who worked hard in the heat and didn't excellent job cleaning up my yard. In this day and age it's hard to find contractors that are honest, I got very lucky contacting Dennis, I look forward to working with him on my next project.

CONSUMER BEWARE!!!!! Matt stole a lot of money from us! we…read moresigned a contract for work to be done on our home, gave a 50% deposit and things looked okay at first... until about a week in, matt would work randomly, not show when he said he would and only worked about 5 days in a 3 week period. One day, he just stopped coming. I called, text, emailed....nothing. He has yet to return a call or email or make any attempts of returning the money he owes! (nearly 8 months later!) Please don't let him take advantage of you too!!!!

Matt did an excellent job putting up elaborate Christmas lights in 2014…read more Rehired him for 2015. What a difference. Did a sloppy job. Lights didn't work. Said he was going to come back and never did. Never returned calls. Had to hire a company to fix the lights. Would not hire again.

We could not be happier with our beautiful deck from Lars David! The whole process was super easy,…read morewe were able to build at the exact time we needed to, everyone there is very nice and it was done in less than a week! The crew here worked so hard everyday and they were very nice and professional. We will be telling all of our friends and neighbors about this company.

Here's my 2 cents. They didn't do anything, let me clarify. After an meeting at a home show expo…read moreand a good initial impression we connected later by phone to schedule a home consult/price estimate (deck install). On the scheduled day, no one showed up nor did I even get a "sorry we're running behind" call. I understand, things happen. I even followed up with a voice mail to see what the scoop was...nothing. Here's my take away, if they're not even considerate to follow up with me, what will they do for you?