I had high hopes when I contacted this firm. I met with Amber Esquivel and Peter DeFrancesca in the Carlsbad office on 9/4/18 and was told they could get me the information I need very quickly because it's a straightforward question about an uncomplicated return. They wanted some add'l info and previous year's returns, which I hand-delivered to them on 9/10/18. Six weeks later, I have gotten nothing from Amber but excuses, all of which basically state that she has had more important things to do than spend the 2 hours it might take to complete everything, including review. I am too busy to look for another CPA right now but have no choice. The info I need is URGENT and they have not been able to help me, even after repeated requests, follow-ups and emails. Phone messages are not returned - email responses are delayed and full of excuses plus phony assurances that they will get this done quickly. Well, their definition of 'quick' is not the same as mine and 6 weeks to compile a pretty simple return that THEY TOLD ME would only take 2 hours is not what I expected. I cannot express how disappointed I am with the way they have pushed me off - do not bother contacting this company unless you plan to bring enough business to motivate them to keep their promises. If your work, like my job, is relatively small and annual rather than ongoing, you should look elsewhere because Aldrich Advisors is too busy for you. read more