Couldn't come to install our ceramic tile because of the weather on Tuesday, so they rescheduled for Wednesday with a window of 8am-10am, Never heard from anyone by 11am, so this started a round of calls to Josie, who gave us her cell phone number but only answered it once. We were told they'd be here in 20 minutes or an hour approx. 4 times. Josie also told us they went to the wrong house and that is why they were late. If I'm not mistaken, all these guys live in North Jersey and even if they went to a house there, we are still only 2 hrs. away. When I asked Josie where they were all day after going to the wrong house, she had no answer. I told her my thoughts were they went to another job and finished it and she said no, but where were they from 8am till 2:30 if they weren't working?? Other than demolishing my kitchen on Monday, they have done ZERO work. I am renting a pod to hold all the applicances and cabinets and they are costing me more money daily. I don't care what kind of work they do at this point because the aggravation has just not been worth it. Now they are supposed to install the floor tomorrow, grout it on Thursday, and not finish with the cabinets and appliances till Monday. That's a whole week with no kitchen...and that my friends, is unacceptable.
P.S. I put my review of them on their Facebook page and they promptly took it down and blocked me...that's the way to do business, huh? read more