Dr Cao is a breath of fresh air in dentistry. Kind, thorough, and genuine. Her staff is friendly…read moreand patient, and the hygienist who cleans our teeth is unbelievably gentle, yet effective. More so than any other hygienist we've been to. The facility is clean and straight forward. We are very happy with this practice!

Beware and confirm with your own insurance before getting services from this office. They don't…read morehave integrity in my experience. I had a change in insurance plan, even though the payor remained the same. I brought a copy of the insurance card with me and notified the front desk about my new insurance and asked if they are in-network. They told me they accepted it and everything was fine. Luckily, I only had a basic cleaning and no other services. A few months later I received a bill from the office for about $200-$300 for that visit and when I asked them about it, they told me my insurance is out of network with them and that they told me "they accept the insurance," not that they are in-network with it and the out of network cost is around $200-$300 for that cleaning and there was nothing they could do about it since they already told me "they accept the insurance and I should have known the difference between accepting an insurance versus being in-network. That's quite deceitful. I've been a patient at other dental offices and medical practices and when I present my insurance card, they will honestly let me know if it's in network or not and they don't practice clandestine acts like this office. I'd rather they tell me upfront that it's not in-network and let me know that there would be costs associated with being out of network instead of saying "we accept this insurance." My advice is to not trust this office even if they tell you it's in network because it might not be true and double check with your insurance. FYI, they also use paper charts which is archaic in the setting of current medical EHR technology. Consider all the other dental clinics in the Aldie area, they are much better and wished I had left this one sooner.

I was sent to this doctor by my dentist for a tooth removal, due to a failed back tooth crown. I…read morewas a nervous wreck, yet the staff was super friendly and his team was friendly. Overall the experience was outstanding, the doctor explained each step of what was being done, and made sure I clearly understood each step during the procedure. It went very well and I was extremely pleased with the whole experience. It was pleasant, the entire office staff was terrific, and the doctor is very very competent, and had a great sense of humor, too, which helped with my apprehension. I would recommend this office and doctor to anyone needing oral surgery. I five this terrific doctor TEN stars! Also, I am a registered nurse and I mean what I say, he was a great doctor! Thank you for making this tooth extraction as painless and worry free as possible. Nancy Y.

Had 3 extractions and 3 bone grafts done here. Dr. Mark had great "bedside" manner. He basically…read morenarrated the entire procedure while it was happening which was soothing. Everyone there is great including all of the ladies in the back and the front desk. Couldn't ask for a smoother experience.

Nothing but high accolades for Dr.Kim and her teammates at Pinebrook dentistry…read more I've had a privilege to be under Dr.Kim's care while undergoing Invisalign treatment from March to August 2019. I truly appreciate Dr.Kim's attention to detail, professionalism and flexibility that produced a fantastic Invisalign result. For those looking for fantastic dental/orthodontic care, I wholeheartedly recommend Dr.Kim and her team at Pinebrook Dentistry to be your #1 choice!

Amazing and awesome!! I'm from out of town and Dr.Kim was able to see me in such short notice. One…read moreof my fillings came out at night and I needed to be seen quickly. She was swift, courteous, and patient. Too bad she's not in my town or I would switch! She even got my bite pretty quickly. Thank you Dr.Kim!

I adore this dentist. Every time I come here, Dr. Nikta is thorough with her work. She truly seems…read moreto care about her patients and it shows in her demeanor. The front desk woman and the dental assistants are also very professional and kind. I actually enjoy coming here for my cleanings! The atmosphere is also very clean, calm, and pleasantly decorated. When you're sitting down for your treatments, they always have the windows open for a beautiful view of outside, and a TV with soothing music and imagery to look at. I live in MD now and still choose to drive 50+ miles to come here rather than find another dentist because they're just that good. Dr. Nikta is a sweetheart and I'd highly recommend them for dental care. I have no plans to change dentists just because my experiences here have always been consistently pleasant.

Dr. Nikta provides excellent dental care, and we are very satisfied with the treatment…read more However, our experience with the front desk and billing process was very disappointing. Although we had active insurance, we were still sent a bill. When we contacted the office for clarification, the front desk staff were not helpful and came across as rude and dismissive in their responses. Each time we asked why our insurance had not been applied, we were repeatedly told that updated insurance information should have been provided at check-in, even though we had already submitted it. When we tried to understand the situation, our concerns were not properly addressed and the communication felt unprofessional. We then contacted our insurance company directly, and they confirmed that no claim had initially been submitted by the office. The insurance company later handled the matter, and the claim was processed, resulting in a zero balance. We hope the office improves its billing procedures and front desk communication, as this experience did not reflect the quality of care provided by the dentist.

Read the reviews. I suddenly have 9 cavities that two other dentists don't see. Yea no thank you…read more Oh and I was told I needed deep cleaning that would cost a few hundred dollars out of pocket. Would not recommend. If I could give a zero star.

very bad experience, wouldn't recommend to anyone, it's always the patient's fault, either my mouth…read morewas too small or my jaw was too deep. Thoroughly disappointed!

My 8 year old daughter broke her tooth on Saturday evening, Labor Day Weekend. She needed…read moreimmediate attention. Our family dentist was not answering, so I kept calling around to the top rated dentists. Dr. Grossman called me back, and within an hour we were sitting in her office getting help. As you see in the picture my daughter was just like new within an hour, and we will be forever grateful. Dr. Grossman seriously must have the best bedside manner you could ever ask of a doctor period, then add it was a Saturday evening. It is evident she is passionate about her calling, and we were blessed that she was able to serve us. If it wasn't for COVID, I'd have probably hugged her in gratitude.

I was very disappointed with my recent billing experience. Before my cleaning, I was given an…read moreestimate of what I was expected to pay. However, I was later charged significantly more (almost doubled) because I was told that the insurance payment was still pending. I understand that insurance payments can take time to process, but I think I should have been clearly informed of the potential additional costs before the service was performed. I would have been appreciated more transparency regarding the expected out-of-pocket responsibility.

Joanne is why I come to Smiles. She is my dental hygienist and SO MUCH MORE. When I call I make…read moresure I see her, and honestly any dentist is fine. I mean the dentist just comes in for like 3 minutes at the end. My sister and brother also see Joanne, she is our favorite. She got me on a waterpik, and she encouraged me to move my Invisalign treatment. I started my treatment in SF and moving to VA during the pandemic. I didn't know I could move treatment. I kept telling me ortho in SF I moved and they kept seeing me virtually and sending me trays. They didn't tell me I could transfer!!!! Thank goodness of Joanne. I am seeing Kravis in SR. He seems smart but I have no idea what is going on since he doesn't explain anything to me. I went twice and called in trying to get answers. Finally I just moved up my cleaning appointment just so I could see Joanne. I told her about my ortho treatment and she explained why she thinks Kravis is taking me off plastic trays and moving to a metal hawley retainer. She is amazing. I love her!

I had been a patient for the past couple of years. The care was ok. I require Nitrous Oxide to be…read moreable to relax and let the Novocain work. They were never able to get me into a state of comfort like I had previously elsewhere. I was told on my previous checkup I need to replace an old bridge. I understood and they were going to get it approved by my insurance. That was almost a year ago. I had one visit since and called twice about it, each time I was assured they would get back to me. To this day I have never heard back and stopped going to them.

Thank you Dr. Kravitz for helping my mom this morning! My parents are visiting for the holiday…read moreweekend from Florida and last night my mom's crown fell off.. I sent Dr. Kravitz a Facebook message, he responded immediately, and saw my mom first thing this morning! I knew she was in good hands. The whole staff was very friendly and professional. Highly recommend

I'd give 10 stars if I could. I am coming here to give a huge recommendation for Dr. Kravitz…read moreOrthodontics. My 14yro daughter just finished her final stage of braces last month then took a tumble on her electric scooter last night, hitting the pavement face first (thankfully was wearing a helmet). She busted her lip good and shifted top/front teeth out of place. After we wrapped up at ER, he met us at 10:30PM at his office to put a bracket on and gently pull her teeth back into place. Not to mention at NO CHARGE! He is really the best in the area, we had such a wonderful experience for her braces journey but this really took the cake as going ABOVE and beyond for his patients!

I visited this practice in Aldie for treatment, and the office staff provided me with a treatment…read moreestimate. I specifically asked them to obtain pre‑approval from my insurance, but I was told that they had checked my benefits and everything was "good to go." At every visit, they required full payment upfront without waiting for an EOB from the insurance company. I paid all charges in good faith. Now, after completing treatment, they have sent me an additional bill claiming that insurance did not cover my treatment. This is completely opposite of what I was told during my last phone conversation with their staff, when I was assured that I had no remaining balance. I feel misled and taken advantage of. The office staff member I spoke with was also rude, which made the situation even more frustrating. I have no complaint with Dr. Elnakka as she is very polite and respectful.

I went there for an initial consultation to potentially start a treatment and her conduct was rude…read more I stepped out and decided to never visit again.

Dr. Frankenberry came highly recommended by a couple of dentists and she has more than lived up to…read moretheir praise. They bend over backwards to accommodate my daughter, who can be a bit of a difficult patient. Dr. Frankenberry listens closely to our concerns and explains our options clearly. You really feel like you are in good hands with her. Her front desk staff is equally amazing. They are always friendly and accommodating. We're very happy with Stone Ridge Orthodontics.