I was visiting for a few days and stopped into this grocery store. I am not from Tulsa, but no…read morecustomer--local or visiting--should ever be treated this way. People deserve better. December 31, around 9:30-9:35 p.m., I visited Reasor's at 2429 E. 15th St., Tulsa, OK 74104, and had one of the most upsetting and unprofessional retail experiences I have ever encountered. I went directly to the checkout counter, paid for my item, and completed my purchase like any other customer. Shortly after, I realized there was a transaction issue and calmly requested a refund so the transaction could be corrected. What should have been a routine customer-service matter quickly escalated into something completely inappropriate. Instead of assisting me, I was accused of stealing, without any verification or investigation. No one checked my receipt. No one reviewed the register. No attempt was made to confirm whether I had, in fact, paid for the item. The accusation came from the security guard, but what was most concerning was the lack of leadership that followed. The manager failed to step in, failed to question the accusation, and failed to independently review the facts. Management allowed a serious claim to stand without evidence and did nothing to de-escalate the situation or protect a paying customer. This was not only unprofessional--it was humiliating. As a business owner myself, I understand that mistakes happen, but accusing a customer of theft without proof is never acceptable. Customer service should be based on facts, fairness, and respect. None of those standards was upheld during this interaction. The entire experience was degrading, unnecessary, and avoidable. I left feeling disrespected and wrongfully treated. I will not return to this location and cannot recommend it to others unless Reasor's makes great improvements in staff training, management accountability, and how customer disputes are handled. And I hadn't received an apology from the Manager. Hopefully, this gets his attention.

I hate writing bad reviews. . . Reading my review from 2023…read morewould make me feel bad but 1) there were so many other 1* reviews and 2) my review was completely accurate & remembering that experience made me angry all over again. So to my visit a few days ago: I was majorly impressed. This store, even the PARKING LOT, has been completely renovated. Beautiful wide plank flooring. So many products. Everything on my shopping list was readily available. I don't think diapers, for instance, should be in the middle of "food". 4* for the product placement. Aisles seem nonsensical. To address comments from others in their reviews, regarding the *current* atmosphere. . . .yes, Walmart is often cheaper. And being the HUGE company they are, they have access to a nonstop variety of resources, so sometimes they'll have products more available. But in acquiring those lower prices, consider the possibility of lower quality (produce). Personnel is something business have to deal with. Managers need to keep in mind you can always go elsewhere. And, Ryan (see his review), who was abused by an employee this year! should have gone straight to the manager. The complaints on prices/coupons/ads, etc. It's maddening, and appears to be structured against the consumer. LOL. My recommendation is have a plan and know the rules. Sorry, it may be a little time consuming but it gets easier through repetition. And know (this reality makes utterly no sense to me) the "sales" vary from store to store. This was pointed out to me at the 15th St store a few years back. I was looking for a particular awesome sale item, like 10 limes for $1. A manager came to the disagreement, looked at the ad, and said, "That's only at the store out on 21st". Who knew? That's why you have to choose *your* store online. (If this has changed, I'm unaware). Another tip: shop as soon as possible when ads change, I thought. They run out of product FAST. Hubby took our shopping list on a Wednesday when ads are new. He got absolutely nothing that was advertised. They told him a shipment would be in the next day. I went on Friday and got it all. So I say shop early and still feel validity in that. Hope my experience helps somewhat.

This place has been going downhill quick, mostly due to it's "associates". This location is packed…read morewith self checkout machines. It also has two "normal" checkout lines. I prefer normal cashier driven checkout, because I do not want any issues with, "you didn't scam this"; or security. Make prices lower if you want me to be your cashier. You can't have it both ways. The normal cashier checkout line is not normally manned. There is a sign saying the line is Open, and to unload your purchases; someone will be out to assist you shortly. I unloaded my cart, and watched 6 "associates" wander past the register without saying a word over a 10 minute period. The young lady who finally came out of the office to ring me up had actually walked by me at the register twice. She was surly and mumbled/talked to herself the whole time. She ignored my greeting when she arrived and while she checked me out, her demeanor and body language let me know I was imposing upon her somehow. Add that to floors that have fresh/wet stains from dropped produce/food. Poorly stacked/stocked shelves and it becomes apparent that there is a lack of ownership or pride in this location. Sorry to see this.

Brand new Aldi alert! I visited this Aldi for the first time the other day, and it is packed with…read moreall sorts of goodness. I would highly recommend checking it out. I always love to get my meat from here, a lot of frozen food, and snacks and cheeses. This has saved my bank. Stop in and enjoy your experience.

The Fresh Market, founded by the Berry's, originated in Greensboro, NC as a vision to bring…read moreEuropean-style farmer's market atmosphere to America. With the mission to bring delicious prepared meals, exceptional quality meat and seafood, peak season produce, decadent baked goods, and fresh seasonal flowers, it certainly has succeeded its mission. The high quality and specialty products unfortunately also carry with it the higher price tags. The Fresh Market is among the most expensive of the high end markets. They have an Ultimate Loyalty Experience, but the cashier couldn't tell me the actual benefits. I think it's similar to Reasor's Rewards with weekly specials. They reportedly have the Tuesday specials (to be confirmed): ground chuck and boneless chicken breast for $2.99 per pound. They also have The Little Big Meal that rotates weekly. For those interested in cooking, they have many recipes on their websites which is unique. If you love the neatness and cleanliness of Reasor's then you are going to love The Fresh Market. I cruised through the store and was thoroughly impressed. Shelves and produce were neatly stocked. Deli products and meats looked really fresh. The quality was definitely there as well as the price tags. I am just not sure if I am the target audience of The Fresh Market, definitely gearing more toward affluent people.

My initial impression of the store was that it is too pricey to visit very often. Lately, I have…read morebeen enjoying some luxuries that other grocery stores don't offer. I still stock up on bargains at Costco and Sam's but I enjoy the deli and bakery at Fresh Market. They are several notches above delis and bakeries at most groceries. The employees are super friendly. This week, I had to return something and was impressed with how easy and pleasant it is to do that. I bought a bag of rotten lemons. That can happen at any grocery store. The lemons were in a yellow bag and not easy to see and they hadn't started smelling yet. I was amazed at how quick and easy the return was and how friendly the employee handling the return was. Even though Fresh Market is a little pricey, they do have specials

First time trying this shop after a friend recommended…read more Huge selection of items and quick check outs with polite and friendly staff. Wish they had on in Japan. They do have seasonal decorations and some hard to find products. Looking forward to stopping in here again

The only thing I wished was for TJ is to be closer to Muskogee!! Looks like Broken Arrow is getting…read moreone soon. I have had nothing but plenty of memories which were all good experiences. The store is usually packed. The parking lot is small. But the friendly staff and well stocked store make up for the small things. This is the store where I like to stock up on the fresh flowers of course. I do recommend a shopping experience, if you don't mind the crowds sometimes. The shoppers are also friendly too!

Huge shoutout to Whole Foods Market for recognizing a…read moresituation and doing the right thing. 91st and Yale location My daughter went to buy some ice cream and accidentally entered the wrong PIN on her card, which caused the transaction to decline. Instead of embarrassing a little girl at checkout, the employee recognized what was happening and kindly pushed the transaction through. I saw the incorrect PIN notification on my phone, immediately tried calling my daughter, and we both went back to settle the payment. That small act of kindness and understanding meant a lot. It's refreshing to see people use good judgment, compassion, and common sense in moments like that. Thank you to the team for handling the situation with such grace.

I think this was the original and oldest Whole Foods in Tulsa. It's a great store and while things…read moremight be a bit packed, you can pick up everything here. Vitamin supplements, flowers, premade meals, 365 sparkling water (cheap), and some really nice cheeses. I like their wine selection too. Glad to see that they had self check out, too.

Being the only provider of groceries in the area, Williams has a good selection and the custo.er…read moreservice is awesome. Granted the prices are a bit higher than other places, but the convenience makes up for it. Thank you crew for your work for the town of Drumright. Good job.

This store has the largest selection of foods in town, and it is the only source of fresh foods…read more There are lots of deals and discounts, and this store carries the Best Choice and Always Save brands. There are some home essentials available for purchase, but this is mainly a food store. They have shopping carts and baskets for convenience. The back of the store looks like there used to be a butcher for fresh meats, but now there isn't one. Some of the store aisles are unorganized and dirty. Most of the workers seem like younger people, and they were playing some game over the intercom system while I was shopping. It wasn't a very professional atmosphere.

Great little grocery store. Local, good selection, and the staff is always friendly. Great fried…read morechicken in the deli too!

U need to check receipt before u leave the store. Me being a senior citizen they like to double up…read moreon some items. Be careful

I have wanted to stop by this small market store since they opened. I wish I had stopped earlier…read more Very clean and well organized shop. The woman working (owner?) was very helpful and told me about a few similar products from what I was purchasing. Great homemade self-care area with reasonably priced soaps. There is a freezer for meat, lots of home canned goods (including jelly and jam), jewelry, etc. They carry Mood Bru too!