First of all I'd like to address the reviewers that complain about having to "pay for a cart". As with all Aldi's across the nation,...you rent a cart for a quarter and get the quarter back when you return the cart. This it to make it so you have to return the cart. (go to their website before you go to the store so you'll know how it works) This is one of the ways Aldi can save consumers money. (no one has to be hired to gather them from the parking lot...) You also need to bring your own bags cuz you're gonna have to bag your own groceries.
As far as customer service goes, there usually aren't too many people working in the store,...unlike other grocery chains. Sometimes if a lot of people are checking out, many of them will be called to the registers so you may not be able to find someone easily. I've never had an issue getting pleasant help in any store I've been to. I find that most people in general are friendly. (at least here in the south..)
Aldi has the checkout system streamlined to get customers through in near lightening speed. Your groceries go into the previous customer's empty cart, you pay, and then bag your own groceries at the long counter, leaving your empty cart for the next person. Genius! Again here's another way to save you money since they don't have to pay someone to bag your groceries for you.
I confess I have been an Aldi junkie for several years now. I've been to several stores but due to a recent move the Sandy Springs store is closer -so I thought I'd give it a try. I'm pleasantly surprised! This is the largest Aldi I've been to and that includes other states. I was super impressed at how fresh the fresh veggie section was here. Sometimes it's hit or miss with some stores but really fresh here!
When I first started going to Aldi I did not think I liked it, but once I learned what to buy I just love it. (you can take it back no questions asked for any reason...except for booz) It's also very fun that they have different products in seasonally,...so you never know what kind of treasure you'll find. Fall is my favorite time when they get specialty items from Germany. Sometimes they have special pastas from Italy. I have my favorite things that I buy over and over. For example "Never Any Uncured Ham" is excellent and so are their pork butt roasts in the elastic webbing. I cook them in my Instant Pot. I like the Organic milk and buy the cream. Way cheaper and just as good if not better than Horizon or other organic brands. Onions and potatoes are a super bargain as are lemons and limes and cabbage, scallions, lettuce, peppers, celery,..etc. Sometimes they have locally grown stuff. I'm picky with eggs and like Organic with dark orange yolks, so I don't buy eggs there. ( Vital Farms are my fav)
I could go on! (don't forget the chocolate with hazelnuts!)
Negs: I have had some tough steaks from Aldi so I don't buy those anymore. Mostly I buy Chicken and the pork butt. The grass fed hamburger is good. I don't like their fresh garlic. (cloves are too small..) Onions are a super bargain as are lemons and limes and cabbage. Sometimes they have locally grown stuff.
In closing,...it's pretty hard to pay more money for the same thing at a regular grocery store. I can get a huge basket of groceries at Aldi for way less than it would cost at Publix or Kroger. I can't get everything there but I go there first and get the rest from one of the others.
We are not on a tight budget. I just don't like throwing money away. read more