Massive department store on Reading's high street, John Lewis has everything. No cheap knock-offs…read morehere, it's all name brands and it's all expensive. Similar in theme to Macy's or Dillard's or Bloomingdale's in the States, the John Lewis department store is carved up into various sections for menswear, ladieswear, boys, girls, housewares, electronics, jewelry, perfumes and more. Very good service, which is what you are paying for. The electronics department includes televisions, radios and computers, priced at what I think are above PC World and Argos prices. All that said, it's a lovely store and a pleasant shopping experience. If I ever win the lottery, this is where I will blow most of my winnings.

I like John Lewis and the Reading store is one of my favourite destinations…read more Until last Saturday when the shop staff made me feel like a criminal. I was looking at their Xmas decorations along with other shoppers. First I noticed one shop assistant shadowing my every step then i went to look at the table settings and another assistant tailing me again. I looked around several times at the other shoppers and none of them appeared to be receiving the same dogged attention. This continued even after I purchased some items and moved to the cooking utensils. As the only black female on the shop floor, I left the store feeling harassed and victimised. I am still upset reliving the horrible experience. I will not be visiting again for the foreseeable future.

This is our local 'posh' shop. A lovely old fashioned department store where you can buy most…read morethings. Although the prices are a little on the high side they only sell quality so its probably worth it. At Christmas its always worth a visit as its is always beautifully decorated. A classy shop for classy shoppers!

love coming to this beautiful shop service 1st class and the shop is displayed very well and very…read moregood value and quality morning out with my sister and Facey is always our first stop

Another old-school shop in conservative Henley. This department store - actually the size of a…read morenormal town shop - sells everything from sewing gear and furnishings to clothes, handbags and hosiery. The staff are incredibly helpful and friendly and the prices are actually very reasonable for the quality of goods that they sell. It's been in Henley for years and, Gordon Brown willing, will hopefully be here for years to come.

Quality/Quantity - We were told to visit here for the…read moreamazing views. Not sure where all my pictures went? But it's ok, as the views were not that amazing... Fairly good size mall, seems upscale-ish. Atmosphere - 3 stories Fairly new mall, indoor/outdoor spaces. 20 restaurants/bars, from casual to fine dining. Main restaurant attractions would be the ones on the rooftop terrace. Cinema, 24 hour gym, etc. Events are held here too - see website. Mall is open 7 days a week, see Yelp and see individual businesses for their specific hours. Service - Good. Price - N/A Owner Comment - Congrats on all your success; you are the main mall attraction in Oxford!

Nice mall just next to the Oxford university. Lot of people there, ample parking lots, lot of…read morebranding stuffs.

This is a wonderful department store with beautiful displays and very helpful salespeople. We…read moreneeded a bathing suit for a spa experience and they had quite a few still. Suzy was as lovely a sales person as you could ever expect. Sorry I didn't get the name of the lingerie fitting woman but she was equally helpful.

Great place to find a fancinator and shop for Radley London handbags on clearance. We were limited…read moreon time, wish I had more time to browse.

As a new resident and homeowner in England, John Lewis' High Wycombe store is a life saver…read more This store specializes in home furnishings, curtains and blinds, fitted furnishings, and major appliances. It was a one stop shop for me. We went there on a Saturday and there was so much to choose from that it quickly became a daunting exercise. Especially since it was so crowded. Luckily, John Lewis offers a home advisor. You can get assistance in-store, with an appointment, for free where an advisor will work with you to find what you're looking for. Or, you can pay £200 and have an advisor come to you. We opted for the latter since I wasn't looking forward to going back there anytime soon. There was just way too many people there on the weekend. It did take someone 2 weeks to finally get to our house, but she spent a lot of time with us, asking questions, going through each room, making lists, taking pictures, and getting a sense of our overall needs and aesthetic. We then have to wait 2 weeks more to visit her at JL High Wycombe to see her presentation of suggestions for our home. The best thing about this service is, she becomes project manager of furnishing our house. I will have one contact at JL that will make sure all deliveries are made, are correct, and fit the space. Plus, if I am unsatisfied with anything, she will organize removal and refund. The £200 will go towards the purchase of curtains or blinds. I think it has to be put towards a specific type of purchase at JL. We also had someone from JL sent to us to fit and measure built-in closets in our master bedroom. So we were really fortunate to be able to get assistance with our new home right away and easily. The quality of furnishings looked top notch. In the U.S., I am a big fan of Nordstrom where the customer is ALWAYS right, and feel that I am getting close to that type of service at JL. So I am pleased so far.

top quality merchandise in this store at competitive prices , good selection of items in every…read morecategory service was outstanding just like we had a personal shopping guide every section we ventured into cant name a store in the USA that compered to it parking a little bit of a problem good thing i was,nt driving ,,

As expected yet another bad experience when shopping at the womenswear department. Camp Hopson's…read morereturns policy comes from the position that the customer must always be at fault.i.e They must have washed the garment at too high a temperature or at the wrong cycle. I find treating the customer this way is contemptuous Today I returned a Masai cotton top which I bought a year ago, yes I know you are thinking well you have had it a year, yes and I would say the same if I had worn it every week and got my wear out of it, when in fact I had worn it only 5 times. I pointed this out to the store supervisor but she wasn't interested in that. She just kept saying well you have had it a year. Needless to say I did not get a refund but then knowing how they deal with returns I was not expecting one. Whilst I am on the subject I find the staff on the concession counters abysmal, they might a well have a do not disturb sign around their neck.

Updated 31/12/11 Fantastic sales- a proper 20% off all…read moreSwarovski and 25% off all Mont Blanc pens ! A classic department store. Come at the right time and there are some great bargains to be had. Also do things like carpets and vinyl flooring in their furniture store.

This is a very large store, spread out over a number of floors you can get anything you need…read morefashion or home wise. A lot of the brands they sell can be pricey, although they seem to have sales every few weeks so you can always save some money. I was lucky enough to be able to go a preview night before it opened in 2011. They also have an outlet store in the Kennet Centre where they previously were.

Excellent shop and good food cafe area with reasonable prices. Cafe area is light and airy and…read moremodern. Excellent baby facilities here too with crayons , bibs and spoons. High chairs available as well. Good views out on to the park.

A decently sized John Lewis for Newbury. Got my Ipad from here. Advantage is that it is less busy…read morethan Reading.

Nothing in stock... the adviser was encouraging us for 15 min to buy some sun loungers. At the end…read morewe decided to treat ourselves and buy them (regardless of the unnecessarily high price) to find out that they didn't even have those in stock. We couldn't even order them through click and collect as they were supposedly too heavy. Disappointing.

I do love House of Fraser and this one seemed really nice as well. But we came in here with one…read morepurpose when I met some friends on a sunny Saturday in Guildford. Lunch! Noone had tried the tea room at the top of this store so we thought, why not?! We can be middle class Brits for a lunch... Well we can try! We ascended into the gods of 4th floor to a typically British styled tea room - quaint patterned crockey and duck egg blue stylings with a glass roof so you could embrace the sun's warmth. There was also a balcony area with a view of Guildford's rooftop buildings (not the best view ever I thought, one side had a massive radio antenna next to the window) but it was cold and had been raining so we thought better not! Little bit confused on entry as it seemd like a cafe where you seat yourself and then go to the till to order, but people were also being table served. After standing for 30 seconds like lemons and having noone come to show us a table, we found one ourselves and proceeded to natter and catch up as true Brits do. hen after the 5th waiter came along in quick succession to take our order, we thought 'let's look at the menu first!' Side point, one gripe about this placed (I've mentioned this in my reviews before), I HATE BEING WATCHED IN A RESTAURANT. You shouldn't have to feel that kind of pressure choosing your food. I did choose however, not feeling too hungry I went with a savoury scone - very high tea indeed! I have to admit, they were boasting about their scone selection here but they were right to boast. Amazing choice and the cheese scone came warm with a generous helping of creamy butter, it was amazing! At £4 I would expect so!! A pot of tea to finish things along, love the crockery here, typically British patterning. Friends had a sundried tomato tart, which also looked really good. They also served freshly squeezed lemonade here! Very fancy. Was it overpriced? I have had better in London for the same price. But this isn't London, Guildford is known for being pricey. Not only Guildford, where there is less choice and hence less competition in the realms of afternoon tea, but House of Fraser, which is a respected establishment. So yes it was overpriced, but I can't say I wouldn't return to work my way through their scone menu!

House of Fraser is a great department store in Guildford. It is designed well and is laid out…read moreperfectly for wandering around. They have a large make up with most of the big brands covered and perfume section with some very helpful staff. They also have a nice section of homewares and a lovely cafe to break up your shopping experience. Womens clothing is located on the 2nd and 3rd floors which again boasts a good selection of brands from high street brands to the more expensive brands. Overall a great store with excellent staff.