Let me start by saying I bought a mess...like you do when you buy a house that was built in the 50's. The previous owner was a carpenter, aka knew just enough to be dangerous. So, they did an add on and a whole bunch of plumbing which they did not vent properly or cut off correctly. So, there's an overflow that shouldn't exist and isn't a problem till it overflows but since there isn't proper venting, it does. I know its an issue and one I have been trying to get fixed since I bought the house in 2005. The problem is that the clog happens every year or so where is slow builds, the whole thing backs up and I need to get a pro in. The problem is that I was always at work when the other homeowner would have the plumber come out. So, I never got answers, an estimate or a person who did more than the bare minimum for some crazed price. I'm also a female so, being honest here...we really get the short end most of the time since its going to be a guy who is going to talk down to us, assume we know nothing and overcharge.
And then come Monday night...it starts... And then Tuesday I did laundry which took the clog from a slight to a full bathtub. In addition, I genuinely have been meaning to get a plumber out anyway since another fun spot has been the trickle coming out of the kitchen sink. Zero water pressure which is another "issue" separate but, again, the other person would have the plumber fix yet no explanation or exploration of a permanent fix (of course not - since we have to keep calling you!).
A friend was getting some general jobs done around her house and had a maintenance guy she was going to send my way but then he threw his back out and she found Juvenal. I also went onto the ole Facebook and asked friends to throw some names into the hat. Sure enough a lot were the big companies or were just douchey when I called. It really was between Juvenal and another company but when I called those guys on a Friday they scheduled me for Tuesday AND, get this...he'll message you when he is 20 minutes out yet NO SERVICE WINDOW! What?? So I am supposed to basically take the day off work, MAYBE? I called Juvenal who said between 9-10 am the next day (Saturday). He arrived right at 10am and from the moment he arrived I was impressed - he was super friendly and genuinely was listening and talking back and forth with me plus he had a some ideas from the start. He was so respectful and explained everything he was doing to me clearly. So, my father had his own remodeling business BUT I am not a plumber, in a pinch I know where to shut a valve off and if you explain to me the engineering of the issue I get it. He did and was amazing. Plus, I had two other issues I wanted to discuss getting pricing to have done (provided I had someone I could trust and work with) and also I was hoping to have him look at the kitchen water pressure. He brought it up himself and offered to repair it for me. His prices were amazing and he took his time to fix it not just correctly but clean. Everytime we would have a plumber out I knew because the drain was fine but I was cleaning the kitchen and bathroom. He did all of that! Plus explained to me why it keeps happening and how we can permanently fix it which is not nearly as drastic as I thought it would be. I cannot wait to get started on other projects with him to finally bring my plumbing up to being correct!
I was amazed at his knowledge and willingness to not just explain what is happening but to do it so well. I have basic knowledge thanks to my dad BUT most people don't. He explained it so beautifully that I genuinely feel like if I was not an all knowledgeable I would have completely understood. And he was not talking down and anything of the like - it was a genuine conversation between two people which means so very much! I wish he did electrical too but I ill just have to settle for finding a plumber I intend to stay VERY loyal to.
Oh and the kitchen sink trickle...its so weird to have legit water pressure again - I was so annoyed even thinking about calling around to get an appointment etc so I put it off forever! Its so weird to have such great pressure again AND he explained what was happening there to me as well! I just cannot say enough great stuff...he earned every word! read more