We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

Thank you thank you thank you!! Professional - yes. Timely - YES. Good communication - YES. CLEAN,…read moreResponsible, clear - YES. Disclosure - I AM one of "those" people who want strangers and any repair person to remove their shoes or wear booties in the house. Joel was SO nice and had them at the ready. Total professional. He was quiet, courteous and communicated what was going on. The person who installed the pipes previously installed one too short. So if you imagine if a lot of pressure occurred, the pipe separated and sprayed out water. NICE. He cleaned EVERYTHING up (and I'm picky AF y'all) there was NO trace of him being there except that the kitchen plumbing worked!!! Woohoo!!! Side note - plumbers make bank y'all it's not AI yet and I can't imagine it will be for a LONG time. If you need a job think about SKILLS like this. Plumbing and Sewer Renewal Specialists made it EASY to book via Yelp (and have the Guarantee!) They were there the next day, notified via email and text when they were on the way and Joel called as well. I could not have asked for an EASIER experience. They were true professionals and I HIGHLY recommend them to anyone needing Plumbing help. After all, this is NOT an issue you CAN put off but you want the best people out there to help you. And that they are.

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Water Heater Doctor for the win! Water heater broke at 10am, Charlie was incredibly professional…read moreand honest, and he answered every question I had, as quickly as I asked. John arrived, a good dude, he replaced water heater in an efficient manner and we had hot water again, by 4pm! I highly recommend Water Heater Doctor, other bids rolled in throughout the day and all were much higher, Charlie and John are a great team, you won't regret hiring them!!!!

I've got one word....... KESH!!!!…read more I am in process of building a home and refurbishing a few properties ....... Kesh has gone out of her way to answer every question, or find the answer. She has gone over and above, in a time when great customer service doesn't happen anymore........ I actually tried Hiring her for one of our businesses, but she is loyal enough to stay where she is. I called the business and spoke to Glen, just to make sure they know how outstanding an employee they have!!! I hope George Morgan rewards employees with great pay and commission!! Thank you again Kesh!!!!

Glynn (at least I think that's who it was, an older gentleman) behind the counter was extremely…read morehelpful in helping find a solution in removing an old delta faucet that had a stubborn basin screw. He found the part, gave us recommendations on where to find a tool for it, and offered us an older tool for delta to try to remove it. Would go back when I have more questions about my newly installed sink!

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Great experience with Fusion plumbing. Reasonably priced, quick response and scheduling. They…read morehelped us with more urgent problems related to master bath shower and toilet. We have scheduled them for additional work helping to address some items identified during our home inspection.

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Sean was awesome! Our hot water heater went out on the Saturday and he was the only company that…read moreanswered the phone. He was able to help me try and trouble shoot over the phone and diagnose and let me know I most likely needed to change out my 20 year old water heaters. He was able to move some clients around his schedule and got us in on Monday! He was very professional, knowledgeable and friendly. He was also very thorough and pointed out various things to me that I needed to understand. He also was very honest and let me know that my pressure was off and that the city would actually fix it for free because of what part of the meter it was located on. Other plumbers could've taken advantage of me and charged me to replace that but he did not. I definitely recommend him and will use him again! He was also reasonably priced! It's great to know that someone actually is still honest in this day and age.

Sean from Imagine Plumbing did a wonderful job. He was honest and practical about what needed to…read morebe done. He communicated well about timeline. He he was thoughtful about our home and cleaned everything up well after the job. Plus he had everything paperless, which was a big plus! Thank you for your work!

Loved working with Bill. After some preliminary texting for questions and diagnostics, he arrived…read moresooner than I could have hoped, identified the problem, and had repairs done in under 30 minutes. All for less than other places were charging simply for diagnosis. Also, was great to chat with while getting it all done.

This furnace was installed by Metro about 3 yrs ago; occasionally condensation leaks especially…read morewhen intake air temperature is 20 or lower. I removed the condensation pump as it's output tube was frozen..He repaired the internal condensation leak and replaced the pump.

Great experience with John. We were able to schedule him to come out the next morning to replace…read moreour outdoor faucet, and he arrived right on time. Our home is over 30 years old, and John was clearly experienced -- he explained what could potentially be behind the wall and what needed to be done. We had originally planned on a ball valve faucet, but John explained that it wouldn't hold up well in freezing weather and wouldn't be up to code if we ever decide to sell the house. He suggested a better alternative and had the part on hand, so there was no delay. I learned a lot from John throughout the process. His communication was great, and his pricing was very competitive. Highly recommend!

Fast response, then completed high quality work at a very fair price. Replaced an outer water…read morefaucet. Would definitely contact again when we have other plumbing needs.

To begin, I used Precision Water Heater on two (2) separate occasions. The first time I contacted…read morethem because my hot water was not working. They arrived on time, assessed the situation, then provided a solution which resulted in replacing the tank. The quote I received was reasonable so I agreed to the terms and conditions to move forward with the services. The tech cleaned and removed all trash and materials after installing the new heater. A couple months later I had a service issue which resulted in a warranty item needing to be replaced. Precision came out right away and performed the required services. I'm truly grateful for these guys and I would highly recommend to anyone looking for quality service from their professional staff. Thank you Precision!

The water heater went out in our Portland, OR house, which is a big problem for the tenants living…read morethere. The house has a Direct Vent type of water heater, and those units are hard to find. After getting an extremely high estimate from a major national firm, with restrictive install dates (this kind of thing can't wait), I called Precision Water Heater and immediately connected with Paul. He provided a complete quote, on the spot by just looking at pictures, and located the right unit and installed it the very next morning. All work was completed within his originally quoted budget (a much better price than the others). In addition, he sealed the exterior wall outlet hole with special sealant that he purchased, and didn't charge me. I couldn't ask for a better experience or better contractor. I will use Precision for my future needs, and highly recommend them. bruce (california)

They got us in same day and did an excellent emergency repair, thankful to Jeff and his crew!read more

I've hired Alchemy Plumbing a few times at my home in Lake Oswego for plumbing repairs. 2 years…read moreago, I hired them to install a new kitchen sink, kitchen faucet, instant hot water tap and garbage disposal. All seemed fine until we realized there's been a slow leak from two connections off the garbage disposal, which has created some water damage and mold. No big deal, right? Easy fix! Today I called to see if this was considered a warranty repair. It's been more than a year, they say, so they'd need to charge me $85 to come and diagnose the issue. Well, ok....but that new work would be warrantied a year, right? 'The technician would need to tell me that.' she said. I asked to be transfered to someone who might be able to tell me if they'd warranty this new work. I was transferred to Kenzie in dispatch. Kenzie then told me, because I've complained in the past about this $85 diagnostic fee (which is true....once, when they refused to call the charge a trip fee and told me they needed to 'diagnose' a leaking exterior hose bib. I told them then I knew the issue, it was just a crushed gasket, and it didn't need to be diagnosed further. I said then that they could charge me $85 for a trip fee, but if they were going to attempt to diagnose something that I can clearly already diagnose, I'd skip their diagnosis and they can work from mine. They refused service. So for that repair I ended up using a different plumber without a 'diagnostic fee' who charged me $45 for the trip fee and $1.10 for the new gasket). Kenzie then said because I've complained in the past about a diagnostic fee, 'they'd need to separate from me, professionally.' And hung up on me. Plenty of options for a decent plumber in this town, I'd suggest you look elsewhere. Thanks for nothing, Alchemy!