What a fantastic hotel. One of the coolest little cities I've ever been too (first time staying on…read morethe east coast) the staff, check in and the rooms were beyond my expectations. I was here for a work trip but I'd come back just to vacation. This place is doing it right. And the included chocolate's in the room? Don't sleep on those as they will melt. Can't wait to come back!

Beautiful hotel, attention to detail is everywhere. The interior designer deserves an award. The…read morestaff is incredible, they were the cherry on top of perfection. The restaurant onsite is as amazing as the hotel, the food was delicious, from appetizers to desserts! If you don't believe this review, I encourage you to see for yourself.

Sooooo I don't want this place to get swamped after my review but this place top to bottom is a ten…read moreand if some extra zero behind it . But for sure some of the best customer service , great food and very clean rooms and hallways and outdoors as well. The people are genially nice and really want to point you in the right div Reaction and very friendly, definitely not like New York!!food was really good , such fast service . I'd come back here for sure if I was coming Back. The beds are Also very comfortable and friendly as well

This was a last minute decision to try this hotel, it was in close proximity to the Movie venue…read more Clean, modern. Easy check-in and checkout. Room was super comfy with a nice couch and mini fridge, microwave and coffee maker. 2 bottles of water was a nice surprise. What really stood out was the room darkening curtains, woke up at 7:30 and thought it was still 4am. We did have an issue due to a winter storm, took out their satellite tv so it was a quiet night. We had a very restful night.

The room was very clean, as well as the bathrooms. I loved that they had soap, etc., in pumps…read moreinstead of the little bottles. The dining room was pleasant to eat in. The food was good and a lot of variety. I would suggest a spray bottle for quick clean-ups in the DR.

This property could benefit from some updating, its in the same condition it was in 2 years ago…read morewhen we stayed here. Regardless, our room was clean and the tub worked.

Clean, modern and all automized. For a easy and quick night highly recommended. Easy to check in…read moreand check out. Noting fancy but extremely no stress stay

The room provided the perfect rest stop after a long day of sightseeing. The room was warm and…read morecomfortable. Even though the facility is not staffed in the evening, the manager was able to remotely resolve a television problem. We would stay again next time we are in the area.

It was hard to give this place 3 stars. The staff is amazing and they made our experience amazing…read more The idea of the Inn is so cute, cottage like buildings with a cafe, spa and other amenities. I could even forgive the out dated style and yellow wall paints if it wasn't for one thing. Omg. Omg. The music, the music. For some reason we could hear loud music in our bedroom/hotel room the whole time but from around 12 am - 8 am. We heard it when we checked in and the next morning, while my husband was still asleep. When I say loud, I mean we could understand every word in every song that played. I am assuming it was the music from the restaurant, but after paying over $270 per night it is something I would not expect to happened.

Third time at this beautiful hotel. First time in the amazing king jacuzzi suites poolside. Perfect…read morespot for a romantic weekend. Staff are wonderful!

Had a two-night stay at the Fulton Steamboat Inn with my girlfriend and loved the experience…read more Our room, a Victorian-themed Captain's King on the Observation Deck (2nd floor) was perfectly set up with a very comfortable bed. It would have been nice to have electrical outlets on both sides of the bed but that didn't take away much from the experience. The gift shop was nicely stocked with plenty of fun items, Huckleberry's Tavern was a fine place for an alcoholic beverage and snack, and had one of the tastiest breakfasts ever at Huckleberry's Restaurant. The pond had lovely Every member of the staff that we interacted with were kind and pleasant. We weren't too far from all that we wanted to do and we knew that we'd be coming back to a very unique, fun, hotel room. Definitely a winner!

We loved this place! We were in Lancaster on a mini vacation to see the show Noah at Sight and…read moreSounds Theater. That was absolutely amazing to see! Highly recommend going there too. When looking for hotels in the area the Fulton Steamboat Inn came up. We were very intrigued from the moment we saw it online. Wow, we were not disappointed. We arrived at night and as soon as we rounded the corner and pulled in all three of us said "wow". It was that beautiful! A steamboat designed hotel inside and out! There's a small lake with ducks, a playground, a fire pit area, and a nice seating area. They have a restaurant on sight, but we did not eat there. They also have a small gift shop. They did a great job at keeping things looking clean. The free coffee, tea, hot chocolate and cookies were a nice touch. They had the place beautifully decorated for Christmas. We plan to stay there the next we are in town. We have already recommended the place to several people!

Hey this was fun, as now I'm 0/2 on road trips with the team. See my review of the "Quality Hotel"…read morein Niagara. Checked in at 4pm on a Saturday. Girl at the front desk was as quiet as a mouse, acted like she didn't want to be there and now I know why, and essentially was a mute. I booked a king bed room. Walk into room? And felt like i was inside a cigarette. Smoking room. I DID NOT ORDER THIS!! I DONT SMOKE OR DO I LIKE SMELLING LIKE IT!!!! So I go back downstairs and ask to be moved- they say they only have a two queen bed room. So I tell the manager she's a moron and go back up to my room. Should have walked to the local convenience store and got a carton of Parliaments. The vending machines are empty, the pool is "closed for maintenance," and the whole place is underwhelming. The next morning I waddled down to the lobby for the free breakfast - which looked good. Real scrambled eggs, an option for ones with cheese, brown n' serve sausage links which we grew up on, and home fries. Got a little of each - but the problem??? IT WAS ALL COLD!!!! I made two mini waffles and they were good enough - even though the waffle mix was incorrect. I pride myself on a day after coffee at these places - put in the creamer and Splenda, and then added what looked like a very light roast. IT WAS COLD!!! And the coffee had more water than roast grounds. Man what a joke of a hotel top to bottom.

It's so clean the shower pressure is just mwah the beds are comfortable but the beds when you first…read moreget on the bed it's tight but that's all!

As a Chocolate Club Spa member, When checking in for a relaxing spa day at the Spa at The Hotel…read moreHershey, I like to valet park since there is a limited number of parking spaces on Saturday near the spa entrance. Also, I love seeing the lovely floral arrangement displayed when you enter the hotel. Today, not getting my usual spa services, but I'm here for a girls' day to celebrate a special lady with the Sweet Feet pedicures and lunch at the Oasis. Since it was a lovely day, the girls and I dined outside and spent most of the day on the grounds, since the spa tends to be busy on weekends, especially Saturday. Our pedicures were relaxing, but be reminded that if you have gel polish on, there is a $17 upcharge to remove it; otherwise, it was a wonderful replacement experience. Even the massage chair was a bonus. Thank you, Shay and Kaitlyn.

Excellent room. Clean. Love it! Windows can open to get fresh air. We stayed at the villas…read moreright across from the concierge lounge at the hotel Hershey. At the lounge there is always something to do/eat/drink/chocolate. Lots of seating in and around the bldg. big tvs to watch and soft music playing. For breakfast it was continental (bagels,toast,muffins, juice, croissants). Free. All we really eat for breakfast anyway. then all day there are bags of chips pretzels tea/coffee/hot chocolate/soft drinks dispenser (sodas/lemonade/iced tea/gatorade). At 11a they roll out snacks,big cookies,etc. at 5p there's a reception with prosciutto,olives, Brie,salami,crackers, wine, beer, etc. then dessert like mini cakes at 7:30p. All part of the room fee. We requested a microwave in our room for my daughter's allergies. They forgot, but there's a microwave to use in the lounge. Yay! Oh and there's board games in the lounge too. There are utensils and plates avail all day for use. Didn't see fire pit lit up for s'mores. Maybe that's during the summer. Hubby got to use the hotel shuttle to take him to the ice hockey game and back. Driver knew when game was over so they were waiting for him before we even had to call. Free admission to Hershey museum and garden. Ok teeny tiny nitnoid grumbles. Our pillows were only down pillows so during the night, they compressed. No other options in room. Hotel comforters were great, but very noisy due to high thread count or too much starch.

We stayed here for a basketball tournament, and it worked well for what we needed. The rooms were…read moreon the small side, and we had reserved two queen beds with a sofa bed but only got the two queen beds, which made things a little tight for our family. The room was clean-nothing fancy, but acceptable. The real surprise was the pool and hot tub area. It was small, but very clean and well maintained, and the hot tub was a great way to relax after a long day at the gym. The fitness room was basic but clean, and it was much better than trying to run outside. The location is a little odd-it's right next to an RV factory? but it was convenient enough for our tournament. The biggest highlight was definitely the breakfast. It was phenomenal and had one of the best hotel breakfasts we've had. That alone helped make up for the cramped room. Overall, if you're in town for sports or just need a comfortable place to stay, it's a solid choice.

Nice hotel. Clean room with a nice simple set up. Plenty plugs for devices. Microwave and…read morerefrigerator. But the highlight is the shower pressure. Best shower I've had in any hotel. Felt so good. Massaging preasure indeed. The kind of pressure that extends your experience of being under good water. Parking lot has plenty parking. Really nice indoor pool area. But a outside sitting patio area with plenty seating for sun tanners. The gym is really nice if you feel like a good workout. I'm not sure if it's inflation or the fact that there's a huge bowling tournament going or that the Renaissance festival going on. But it was much more than I usually pay here. Something tell me it's inflation as all hotels have went up to the plus $200 per night cost. But this place I'll stay with