I highly recommend this Quest location. It's clean, spacious with easy parking. Definitely make…read morean appt so you don't have to wait and you'll be guaranteed to get your blood drawn. My phlebotomist Jenica was great! Efficient, skilled in getting my vein on the first poke without fishing around and puts the pt at ease. TIP: don't trust google maps! It sent me to the wrong location! This lab is located in the FHR shopping center in the Hoag building in the center with Planet Fitness and Outback Steakhouse

Great phlebotomist available here and the location is clean. However, it seems like they're always…read moreshort staff and running behind. This location starts appointments at 8:10 am but every time I've come it's still an additional 15-20 min wait. I'm not sure how the system works but it seems disorganized because people who just walked in were being seen before people who were the first and second name on the list.

I chose this location because the reviews for the office near me were really bad. I'm so glad I…read moredid! I was not able to make an appointment because of my schedule so I walked into the Towne Ctr. location. The girls at the front desk (Liz and Crystal) were very efficient, friendly and professional. I was expecting to be waiting for a long time but the girls had that office running like a well oiled machine. This will be the location I choose moving forward.

Because of the bad reviews on yelp and on line ; I was hesitant to come to this location.I found…read morethe staff on the morning I went to be very nice and professional.Crystal was great at her job,she drew my blood with no discomfort and was very fast. I am glad I ignored my reservations to come here, I had a great experience. As a side note my technician has only been employed here for three weeks so maybe things are changing for the better.

Worst company to work with. They don't pay their phlebotomists as promised and lie to their clients…read moreabout testing, insurance etc. When the client has an issue with something there is nobody around from the lab to help. I don't blame the phlebotomists just walking out. I wouldn't stay either if I wasn't getting paid. Horrible, horrible company

Fast, Reliable, and Ethical. This is a great laboratory to get bloodwork done.read more

COVID testing, no waiting as with our group and others, there were 7 people total…read more Took longer to check in and that was very easy. Rep was very courteous, have clear instructions. We were informed it would take 48 hours for results, it took 24.

They were difficult to work with and had continued problems with medical insurance. It is very hard…read moreto get help from anyone and they don't respond

Dr. Teresa Shields-Szabo, is AMAZING, very knowledgeable, very very nice person, easy to understand…read moreand very patient with me , I need some urgent test , and she did it right away at my appointment, I did my lab test with my OB doctor and she ask me to show her all the results on my cellphone . She gave me her opinion and gave me some instructions and what to do with my high cholesterol . I really recommend her more that 100% if you are looking for a family Dr . She is the one ... I love her !! Again incredible person !

Great service and staff. Very caring doctors especially Dr. Rettinger. Very clean and very rarely…read morea long wait.

I've taken my children here a few times and always have a good experience. The physicians and PAs…read moreare very knowledgeable, and the staff are caring and kind.

Kristen was amazing! From the moment that I walked into the room and saw her, I felt a great…read moreenergy with genuine care for me and making sure I feel comfortable. I get really nervous getting my blood drawn and I sometimes faint and so she made me feel so comfortable and everything was easy and well. I will definitely booking with her the next time I need blood work done.

Chris is the best! I originally was referred to him for my child's blood draw and he did the best…read morejob putting my daughter at ease. Since then, I've used him for all my personal draws. It's so easy to schedule and love that I can stay in my own home and not travel to a labcorp or quest now. Highly recommend!

My experience with Hoag has been deeply frustrating and has permanently damaged my trust in this…read moreorganization. What I encountered was not a simple billing mistake, but a systemic failure in transparency regarding in-network coverage, referrals, and facility-based billing that left me with unexpected and unjustified financial responsibility. Before receiving care, I took the appropriate and responsible steps to confirm that Hoag--and the specific services I was being referred for--were in network with my insurance plan. I was explicitly told that they were. At no point was I informed that certain departments, facilities, or billing entities within Hoag operate differently or could be considered out of network, despite being part of the same health system and marketed as such. Only after services were rendered did I receive bills indicating that portions of my care were processed as out-of-network, resulting in charges I never would have consented to had accurate information been disclosed in advance. This practice feels intentionally misleading. Patients should not be expected to decipher hidden distinctions between "covered" and "non-covered" facilities or billing entities within the same hospital system--especially when staff affirmatively represent that services are in network. The most concerning part is how casually this issue was handled when I raised it. Instead of accountability, I was met with deflection, contradictory explanations, and an apparent normalization of this practice. Being told after the fact that "some facilities bill differently" or that "certain providers are separate" does not excuse the failure to clearly disclose this information before care is provided. This is not informed consent; it is bait-and-switch billing. Healthcare is stressful enough without patients being put in a position where they feel financially trapped by misinformation. Hoag presents itself as a trusted, patient-centered organization, yet my experience reflected a system more focused on revenue protection than ethical transparency. To be clear: this is not about insurance complexity--this is about being told one thing, relying on that information, and then being billed another way entirely. That crosses a line. Patients deserve honesty, clarity, and full disclosure before care is rendered, not after the bill arrives. I strongly caution anyone considering care at Hoag to get everything in writing, confirm not only the provider but the specific facility and billing entity, and be prepared for the possibility that "in network" may not mean what you are told it means. I would not choose Hoag again based on this experience.

Prompt appointments. I have been going here for years for all my tests. Seen on time.read more

My PCP moved here from Irvine so I followed her. I've come here for various issues and they have…read moreall the basics onsite like X-ray pharmacy and lab. Love not having to drive around. They can resolve basic issues quickly and efficiently. The parking lot is large and there is always parking and not a hassle to get in and out. The bathrooms and seating area are clean. Not sure really what else you could want from an off-site medical facility. Note: there is no ER or Urgent care here you will have to go to Mission Viejo for UC or Irvine for ED

The Foothill Ranch location is probably one of the smallest Kaiser location in OC, comparing to its…read moreMission Viejo or the Irvine Sand Canyon locations. Both lab and pharmacy are closed for an hour during lunch. Everything is slower here. I had to wait a moment to be checked in even when there is no one before me. Lab has only one tech. Pharmacy has one pharmacist and 2 techs. The most important part is they do get the work done, albeit a little slower.

I needed to write a review, because it was from the Yelp reviews that I chose to go to Bonnie at…read moreCostal Thermography (and she's the best)! Bonnie is the best choice when you need a themogram! She is absolutely wonderful to work with and makes her clients feel comfortable. She loves her work and truly cares about your health. ... and she is double certified in thermography! She has the most up to date, top quality cameras and equipment (necessary to get the best images) She is also a perfectionist with a trained eye, to capture the very best images. These details are very important when you're needing to know what's happening inside your body. She will have you move in the tiniest way, to get the most accurate images. Some of the findings only show up at a particular angle and could have been unseen if she hadn't done this. She is truly an expert with thermal imaging! She has medical doctors review the images, not chiropractors or other "trained individuals" the reports that come back from her medical doctors are detailed, specific, and extremely insightful. When you are looking for thermal imaging as your first scan (to know if you need additional medical intervention) you need someone who you can rely on for accurate imaging! It's a combination of: - her trained eye (to see and capture the best images) - her training (double certification) and experience (to know which tiny adjustment in your body angle to capture the most accurate thermal image) - her top quality camera and equipment - her medical doctors who review the images and write the reports/findings This combination makes her the best choice! It is worth it for me to drive further distance, and pay a little more for her expertise, accurate imaging, and reporting. Health is everything, we can't live without it. For the most accurate thermal imaging and reports, go see Bonnie

Bonnie gave me a thermography scan today. I loved hearing her journey on how she became a…read morethermography technician. She is extremely knowledgeable about thermography and clearly explained what she saw in my scan. Bonnie is a very personable and caring person, I highly recommend her and her thermography service.