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    Albright Dental Practice

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Albright Dental Practice

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Albright Dental Practice Photos

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    Advanced & Comfort Dentistry - Petra, Registered Dental hygienist

    Advanced & Comfort Dentistry

    4.0(27 reviews)
    3.0 mi

    I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

    I've never had to pay anything for a routine check up and cleaning before coming to this place a…read morefew years ago because my insurance changed. It's always a surprise when you get a bill from this place. It always feels like a money grab like they're trying to sell you something not needed. The dentist doesn't like my silver fillings and last year's appointment she said they all had to come out and she didn't even examine my teeth. My last appointment she said I have some silver fillings that "may" crack and I'd need a crown. I was asked if I wanted to schedule that. I said no. Checking out the woman at the desk mentioned crowns and I told her I wasn't getting any. She said she could get an estimate. I said no. This place is such a money grab. I do not recommend this place

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    Advanced & Comfort Dentistry - Brenda, Registered Dental hygienist

    Brenda, Registered Dental hygienist

    Advanced & Comfort Dentistry - Fariba Registered Dental Hygienist

    Fariba Registered Dental Hygienist

    Advanced & Comfort Dentistry - WE MAKE YOU AND YOUR FAMILY SMILE HERE

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    WE MAKE YOU AND YOUR FAMILY SMILE HERE

    Suburban Dental Associates - Waiting Room

    Suburban Dental Associates

    3.6(70 reviews)
    0.1 mi

    Megon And the Staff are Great at what they do Always call me…read morethe day before my appointments I am getting older, so I need a reminder call Thank You Merry X-Mas Paul M. Longfield

    To preface, this is my first time writing a review, let alone a negative one! After being a patient…read morehere for over three years, I'm done. Suburban Dental sells faulty products and is an unaccommodating cash grab. The office manager will not get on the phone to speak with me, despite making unreasonable financial decisions. Additionally, they provided incorrect information regarding my insurance coverage, argued with me and then dismissed me when I tried to explain that my insurance provided partial coverage--then required that I pay in full. As a sanity check, I called my insurance provider for a second time to confirm coverage, and then called Suburban Dental the following day to explain that I was creating a claim. The office manager then offered to create a claim for me. Their procedures do not make any sense; why did I have to go through all of this trouble to begin with?   To explain why I say 'faulty products': I've purchased three different retainers--not because I just adore retail therapy--but because they kept partially cracking upon removing them. Their retainers are a very delicate, thin piece of plastic that I am very careful with removing. I even asked their hygienists to show me how to properly take them out to prevent breakage. However, within approximately 3 years of owning them, the bottom retainer broke after having it for ~1.5 years, and the top retainer broke after ~2.5 years. As a comparison, I had a previous retainer from a different dentist that lasted over 10+ years and never had any issues.   To explain why I say 'cash grab' and 'unaccommodating': The first time my retainer cracked, I was charged full price ($225) and was 'conveniently' informed afterwards that I could have brought in the molds from when they first created them and only been charged a 'discount' of $125. Considering the fact that they created my retainer, had my molds on file and knew I was unaware of this perk, it seems this was a way to take advantage of a patient. Recently, my top retainer broke and I relayed this information to a receptionist who tried to plea my issue to the office manager, who refused to speak with me on the phone. Despite initially overcharging me and distributing a faulty product, I was told I'd have to pay another $125 for a top retainer. I feel that because both retainers cracked the same way within such a short period of time from simply removing them, they should've been accommodated for. For the $450 price point (I am now investing $800 into retainers), the quality of the products combined with the lack of professionalism and accountability from this management is unacceptable and arguably exploitative.     This practice clearly refuses to provide ethical, quality care to their patients. I'll be finding a different dentist, and I hope this message prevents others from wasting their time and money!

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    Suburban Dental Associates
    Suburban Dental Associates - They are so professional.

    They are so professional.

    Suburban Dental Associates

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    Albright Dental Practice - cosmeticdentists - Updated August 2026

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