I come here because of Lance, he is so haught. I also love the collection of blow up unicorns. read more

Albertsons has a beautiful store, and the employees are absolutely wonderful. Every interaction I've had has been positive--friendly, helpful, and professional. The staff clearly takes pride in their work, and it shows throughout the store. Unfortunately, despite all of the positives, I will not be returning. My concern is that the store appears to allow non-service animals inside, and even more troubling, in shopping carts. Shopping carts are intended for groceries, not pets, and they are not sanitized after every use. The thought of placing food where a dog was just sitting is both unsanitary and unacceptable. I understand that many people love their pets, and this review is not a criticism of responsible pet owners or legitimate service animals. However, grocery stores should maintain clear standards for health, safety, and sanitation. Until this issue is addressed, I will be taking my business elsewhere. This is particularly disappointing because the store itself--and the people who work there--deserve high marks. Unfortunately, the pet policy overshadows an otherwise excellent shopping experience. read more

I have encountered several challenges with the customer service staff at the Self-Checkout kiosk. While there is a courteous and helpful gentleman in the area, whose name I unfortunately do not know, the female staff members have not demonstrated the same level of friendliness or assistance. Some appear to lack knowledge about sale items, and their interactions with customers often fall short of professional and friendly standards. It would be beneficial for them to receive additional training in customer service. read more

Have lived nearby for 20+ years. Consistently out of key items Now the brown bag situation: what a middle finger to the customer to have the bags tear on way to car Staff can only shrug their shoulders and ring up the 10 cents. I pass Ralphs coming home and stopping there more often. And of course Trader Joe's read more

I've placed several pickup orders from this Albertsons location since moving here a few months ago, and while pickup is super convenient for my schedule, I've had a major issue with how dairy, especially milk, is handled. In the past week alone, I've received two different gallons of milk that went sour within three days of pickup. Both had expiration dates more than a week out, so they should have been perfectly fine. The first time, I didn't notice until it was too late and ended up with mild food poisoning. The second time, I caught it somewhat early and had to force myself to vomit to avoid an upset stomach again! Not a great experience either way. This tells me something is off, whether it's how long the milk sits out during order prep or an issue with refrigeration. Either way, it's enough for me to stop trusting this location for dairy, especially for pickup orders. I rely on this service because I work long hours and juggle a lot, but I can't afford to keep risking my health over spoiled milk. If you do shop here, double check all perishables, especially dairy, before consuming. read more

I bought FreshPet dog food 3 days ago at this albertson's. For the next 3 days my dog was very sick. I emailed the food company and they spoke with this specific location about food refrigeration. They sent me a coupon to get a new bag since the one Albertson's sold was poison to my dog, Albertson's won't accept any coupon for it. Didn't say sorry, didn't offer a refund. Nothing. I come here twice a week and spend at least $5K a year at your store for my family, not anymore I won't be.. that's the last time I step into this store. They clearly don't care about keeping our pets healthy. read more

I had the pleasure of working with Salty in the cake department. She's absolutely wonderful at her job, very attentive, and super sweet. She made me feel welcomed and gave me a very good experience! Everyone go to salty!! read more

This is your ordinary grocery store but it does have a descent selection of organic produce. There is a large separate alcohol section, which I don't shop in often. The staff are very friendly. I mostly use self checkout. There is always staff nearby at the self checkout in case you need assistance. read more

Went through self checkout with my daughter, come here often. Normally bring my own bags, this time I didn't, bought two plastic bags and the lady from self checkout told me I needed to pay for them. I told her I thought and I did and showed her the receipt- right there 2@ reusable bag for .20. I'm not stealing your crappy plastic bags. What's crazy is Ralph's has sooo much better customer service, you laugh with the employees in the check out line. Get help in the aisles without getting power tripped. Their employees act like mall cops on segways. Either deal with Ralph's smaller store and happy employees or shop at Albertsons with a great selection and employees that wish they had police batons or whistles. This alone isn't a big dealer but prior run incidents stack up. read more

Albertsons - 2 REUSABLE BAGS - Grocery Near Me - Newbury Park, California

Went to exchange rice krispies and Carlos was extremely helpful even though he was newer to the job. Made me laugh and made our night much better. Give him a raise. read more

It's so pleasant to walk into a clean well organized grocery store where the produce clerk was super helpful, the cashier friendly and welcoming. Aisles are wide, signs are easy to read and ample parking out front. What else can I say, thank you! read more

Pretty solid Albertsons! Stopped in to grab some wine and cookies to take to a friends house. I loved how open it was when you walked in. Looks like it was a newer store or recently remodeled. Everything was clean and spacious. Great bakery cookies, fresh as can be, right off the ladies hand cart about to be put on the shelf. Good deal on some Kendall Jackson wine, too! Would definitely shop here if I lived in the area! read more

I love this store. Well kept, nice, never find it crowded & it's huge, w/ everything I could ever need. I think the only negative I've ever had was 1 rude checkout woman but that's unusual. The female employee who often manages self-checkout is so pleasant & helpful, I really like her. read more

this store has very high prices and no checkers up front Joe Albertson must be turning in his grave a big company in New York owns Albertsons they are a rip off and care less about there customers I've been going to smart and final and Costco and save a ton every month Albertsons is a racket they have list a customer for life read more

The food isn't fresh I refuse to buy cucumbers from here anymore as they are frozen and out on the shelf to thaw by the time you get home they are mush. The fruits such as berries look good but when you get home to wash them the raspberries are ready for the trash as they are so soft you can't eat them, The strawberries have soft spots and are still green and not sweet at all. I got tortillas and they were moldy already same as cheese. I get the already cut rotisserie chicken and it is bad the next day.. it stinks up my entire house. For the prices of food we shouldn't have these problems. I'm done shopping here!! Shop with awareness read more

I frequent this store. My favorite cashier is Josette, who is always so kind and means biz! I love their big selection of items, their cleanliness, as well as the majority of their employees. This is one of the only quality stores in the area, along with Trader Joe's, as Ralphs is literal garbage (see Ralphs review), and don't even get me started on Walmart. I once saw Sam Asghari (Britney Spears' ex husband) here. You never know what you're gonna get, which adds some excitement to my drag of a life. Stellar! Xoxo, Suki Dubs! read more

This review is on the fresh sushi in the deli. I went in around 6 PM to grab some dinner and other grocery items. The sushi looked amazing! So I bought it and when I got home, I found out there was no soy sauce and no chopsticks to go along with the sushi. Seriously?! For one dollar more I could have brought home the same thing from the sushi restaurant with everything I needed.! read more

TERRIBLE, TERRIBLE SERVICE!!!! I needed to recycle bottles to raise a donation for charity, and was looking for a place that would take them. I asked prior to bringing my bottles in, and they told me they would help me. But when I did bring the bottles, I was instead put off to the side for AN ENTIRE HOUR before I was "helped out." They acted like I was some inferior class. I received eye rolls, passive-aggressive comments, if I can even call it that. The employees talked to me while they were walking by and didn't even slow down to wait for my response. I don't know WHERE they were trying to go, but they made it clear that whoever they were wanting to get to is much more important than me. I have never been this disrespected by staff at any place. read more

Talk about rude. What awe full customer service in deli by Gene. I don't normally waste time for saving $2 but sign is deceptive, so went to look. Asked Gene about it and was told "why don't you fucking read". I asked for his manager, which Gene said was Lance, but he was nowhere to be found. Awful management setting a hostile culture toward customers, its nice to see this is one of the least busy stores in area. Maybe upper management will get a clue. Check out the reviews as I'm not an isolated case. Normal priced items deceptively places on sale rack. Gene said we just put them there. Well clearly they hope hurried shoppers think sale price as 7.99 matches sale ticket now 5.99 to clear evening inventory. Nice bait and switch folks. read more

Albertsons - What do you think price is for the four containers of chicken that are marked 7.99. - Grocery Near Me - Newbury Park, California

My lord. Out of all the vons and albertsons I have been too this one has the worst set up. You cannot find anything and everything that should be placed together is not. But what saved it from a 1 star review is the fact that the employees are amazing. Super helpful, some albeit were a hit rude, but majority were very nice and extremely helpful. read more

Bought some spicy wings and wedges and they were salty and soggy. Wholes food has delicious and healthy food. Service deli here was horrible. Store was clean though read more

OVERALL GREAT - Very large and well stocked. The place is very well maintained and it shows. All of the employees I have interacted with were nothing but professional, helpful and friendly. They also have a large walk-in beer room which is pretty rare for a neighborhood grocery store. Got some great deals with end of season sales, looking forward to these moving forward. Overall a great neighborhood grocery store, keep it up. read more

On 11/11 my actual bday I call this Albertsons, spoke to a guy in the bakery dept, asked him if I can order a "Disney's Cars cake for Sunday Nov 15 and he stated yes that's fine, I told him I wanted it on a round cake, white cake, custard with strawberries and he said ok np what time do you want to pick it up? I stated 1pm..I had one of my son pick it up...he brought it to Olive Garden where my family was going to celebraste my bday..I go to look at the cake and it was the most boring cake I've ever had!! No Disney Cars theme...it just said "happy birthday Ana" believe it or not, that ruined my DAY!! Here's a pic.. NEVER ORDERING A CAKE THERE AGAIN!!!! read more

Albertsons - Grocery Near Me - Newbury Park, California

Bad customer service ! Some lady in the front wearing all black reacted rude when asking a simple question

There seems to be a lot of turnover in the Savon Pharmacy here over the last few years and the customer service has really gone down. It's unfortunate. There are a couple friendly and helpful people, but they are outweighed by others who are indifferent and just plain to lazy to help. It's been a long time coming, but I finally transferred our families prescriptions over to another local pharmacy. read more

Overall I love the store and staff who work there. Always very pleasant and helpful and well stocked with great products. However for the life of me, I don't understand how they can justify selling 12ft X 4 ft swimming pools when we're in this water crisis. I am forbidden to water my grass but allowed to purchase an above ground pool which will require more water to fill than a year's worth of water to maintain my yard, which is dead. Doesn't sit good. Bad optics for the company. read more

This is the only Albertsons in ventura county still open, that I know of. I always thought this was a high priced store. Still think that. I came here a few days ago and the lowest priced gallon of orange juice was $6.99!! What?! Campbells soup was $1.99 a can (the small can) At least 50% more than other stores. This is a large store and it is clean and neat. The employees are great. Unless it's the only option or I'm shopping for a sale item I will not shop here regularly. read more

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Getting really tired of having to double check the price at the checkout against the pictures I am having to take to prove that they over charged. And somehow it's my fault because I didn't down load it to my phone before I walked in the store and am told by the store manager that the WiFi is spotty. Meanwhile, I am clearly showing him on my Albertsons app that I just didn't add in the couple from today. The rest are greyed out cuz they were already added. Most of the checkers are super. There are a few who could benefit from a class in customer service. In my humble opinion. Get the feeling I walked out very frustrated? You would be correct. read more

Livy in the bakery is incredible! She graciously decorated a cookie cake (ocean themed) for my dear friend. It was the most beautiful, impromptu decorated cake that I have even seen at Albertsons. She was such a delightful employee - thank you so much read more

The gal in the parking lot was so rude to me I don't think I'll ever go back because I parked in the wrong spot mind you I'm a delivery driver. Dirty look and all like I had just done the worst possible thing like really my gosh. I felt like saying there won't be a next time you snob. Get real maybe focus your attention on more important issues at hand like doing your job instead of parking lot patrol you should have some spots for the delivery drivers then suppose to be in and out but not with parking and the staff moving slow as molasse. read more

This Albertsons is fantastic! I've been shopping here for years. The pharmacy, employees, bakery, florist, and products are all top notch. It's the best grocery store around! read more

This place is always clean. Great customer service asked manager a few times where stuff was located and didn't hesitate.

Albertsons is a joke! The food is usually outdated so you really have to watch the expiration dates. Besides that - they treat their employees horribly. read more

Clean net and organized store. They carry many options. Very friendly staff and I always find what I'm looking for. It's a great store to shop! read more

I'm from the East Coast, so shopping at Albertson's is kind of like a piece of home away from home. When I moved to California, I first lived in West Covina. The Albertsons there was the best I had ever been to. Everyone was friendly, shopping was comfortable, and no one made you feel out of place. For someone with extreme social anxiety, this was a small slice of heaven. Now I have moved to Ventura county where The Albertson's that's closest to me is the one in Thousand Oaks. The customer service at this store borderlines on harassment. read more

Still stuck in 1985. When will this dinosaur wake up and put in self checkout? 20 minute wait for a few items and selections which are average at best. Move on. read more

Albertsons - 20 minute wait for a few items - Grocery Near Me - Newbury Park, California

This is a great store and Erica in the florist department is amazing. I came in with a specific color scheme for a table bouquet for a family event. I showed her our cake topper and she created the most beautiful flower arrangement every! Down to the perfect vase. I highly recommend her for any of your flower needs! read more

A newer, more modern Albertson's. large enough....it'll do in a pinch! Large parking lot.

Valentine's Day. A special day for this romantic devil. To quote the Beatles: "Ah, look at all the lonely people". But on this particular day it's not a hotel nor a concert nor a dinner/movie date. I'm cooking at home. I'm hell in the kitchen. And no matter how hard I try and screw it up, it always turns out tops. It's a talent born of centuries of bachelorhood. I don't measure, I eyeball it. I change ingredients in recipes, on the rare times I use recipes. But lobster bisque is new for me, so this time I did. Sort of. My concubine for the evening, a seafood freak, has been deserving some special attention. I found everything at my nearby Albertson's. This store is fairly new, and has already undergone one major makeover. Maybe they're trying to keep up with Bristol Farms and Whole Foods. Albertson's prices are certainly better, the selection and quality a very close second. Produce dept. has habanero peppers! And weird stuff like celery root and broccolini. Tonight asparagus sauteed with garlic and mushrooms will be a nice accompaniment. Baby green salad and sprouts, I love eating babies. Liquor department rocks! Chopin Vodka, Milagro Tequila, Silver Oak Cabernet (Alexander Valley). Big selection. Alas, no Carlsberg Elephant malt. But I already had a bottle of Dom Perignon waiting at home. Meat dept. had all I needed - lobster tails and king crab legs. Scallops looked good too, but not tonight. Must save room for dessert. What else? Devil's Food cake! read more

Recently "remodeled" this store now has shelves that are so tall, it is a challenge to get anything off the high ones. And forget about quality of merchandise: I just got a bag of cut apples that expired before their expiration date, and that wasn't the first time. Their store hours are supposed to be till Midnight, but went in last night at 10:00pm and there were long lines to check out, and the Service Desk was closed. I had been in there late night before the remodel was done, and things were difficult, but cut them some slack. Now I see, it's just not a good store to shop in. read more