I love this location, the selections, and the produce. However, the service I received today specifically at checkout was terrible and probably the worst check out experience I've ever had. I had a cashier named Jamie and he was extremely rude, and practically threw my food while giving my items to the bagger. He also missed items that I clearly had put on the belt and followed up with being even ruder to me but it was clearly his mistake. I have been to a lot of grocery stores in town and can honestly say I have never received such terrible customer service upon check out. I really hope management evaluates who they have on the check stand because this can really make or break the experience. read more

Living in a community that fluctuates constantly by ten thousand students every three months makes it difficult to have every thing everyone wants. The constant rotation of part timers also makes it difficult to train everyone to be the best. Most of the complaints are individual needs that those individuals need to cope with themselves. Jamie is one of the best cashiers she doe care about her customers. Mary in produce is the most efficient at filling the bins and knows everything about produce. Jose Is also a good produce caretaker. read more

This place is your worst nightmare. Imagine spending 5 minutes shopping and 30 minutes in line. You have stepped into a world where this is possible. It's been this way for the last 2-3 years. Nothing changes. I wish there was another store within 6 miles but there isn't. Smart and Final doesn't count. That place is more of a joke. They removed the 4 self checkout kiosks. What idiot recommended that??? Avoid unless you want to feel pain and anguish. read more

Can we please speak to the cashiers?! A. Stop asking me about my day when you don't care and there are 10 people behind me. B. Stop doing a commercial for each item I am buying... "Oh, I love this ice cream! Have you tried the _____? I like the _____ the best? Have you tried it? C. You have to get more baggers. I bag my own groceries almost every time I go there. No shock, apologies or compensation given. EVERY time. And let's be clear. Again there are 5 people waiting and watching. And, the manager was even talking to my checker WHILE I was bagging!!! ( tall, older one) D. I bought tomatoes there last week and the very next day I had to throw away 3 of them. Mold, seeping mess. The organic choices are sparse and sad. READ THE RESPONSE! read more

Albertsons - Whoa, holy illiterate response from manager?! - Grocery Near Me - Goleta, California

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Stay away this place for your health. Today, I bought some seafood and veges to make a soup. i found there was a looooooooot of sand in one of the clams when we were having dinner, so the whole soup was wasted. I went to the store and have talked to a lady manager. i asked for everything i made for the soup back. She was like she wouldnt return everything so i requsted to return the clam only. Then she said she wouldnt return ONE clam, i had to bring the whole thing. I told her they were already in the soup and the only way was bringing my trash can. After that she started to help next customer at the moment that i didnt get a shlt when the seafood soup became sea sand soup. I have been a albertson customer for years and years. Similar situation happened in other branches, but the managers were all super nice because they knew they didnt expect to see this kind of situation. They were all happy to give my money back and took their responsibilities unlike this one. The lady manager was a bitch. Awaaaaaaaaaaaaay from this place. read more

Albertsons - Grocery Near Me - Goleta, California

Fuck the service deli workers there were 4 of them fucking standing around talking to each other while I was waiting to be helped and they just looked at me and continued talking amongst themselves and didn't help. I got fed up and yelled fuck you and left. Have fun working in your shitty job for the rest of your lives idiots!!! read more

For the most part, I really like this store. The only problem I have is with the deli. They are understaffed during peak hours. Last time I was there there were five people ahead of me and only one clerk helping people. So, it took forever to get a sandwich! Another frustration is they are always out of something. Either it's containers for the salads, bread for the sandwiches or condiments. One time, I ordered a sandwich and was told they are out of stone ground mustard! This is a grocery store! with an isle full of condiments! They couldn't go get a bottle of mustard? Same for the bread! There is a certain employee there who I am sure is stressed out by it all. Sometimes they act as though you're unconvincing them by ordering a sandwich! The deli manager needs to be looked at. read more

I am so disappointed with the "new" store. They stopped stocking at least 5 items I buy all the time. They no longer sell cubed steak (for making chicken fried steak) and they refused to run steak through the tenderizer to make me one. The new staff is FAKE FRIENDLY - the opposite of the staff they let go who all knew my name and had worked there for years. Worse than anything - they fired all of the Special Needs people who bagged groceries, they were all friendly and needed those jobs. Of course the prices seem to have gone up quite a bit. The lines are longer than ever - not because more people are shopping but because the new staff is slower and there are less of them working. After 8+ years of only going here I will no longer be shopping at this store. A little more of a drive is worth going elsewhere. read more

I have shopped here since 1982, but now I avoid it as much as possible. They took out all of the self-checkouts and now the lines are absurdly long at all hours. The seafood counter is excellent. But the vegetable area is poorly managed. They leave vegetables out until they start to spoil. They will not put out fresh ones until the old ones are totally bad. Also, why is this the only store that does not have corn on the cob half the time? The local manager claims he has little control and said to call the head office. The head office disputed some of the manager's claims and said they would ask for improvements. No improvements ever happened. The head office claimed that if enough people call they might restore the self-checkouts. Again, that did not happen. Very frustrating. A few small improvements and faster checkout would make this store excellent as it once was. read more

Just had the worst experience at albertsons. I asked to speak to Teresa's manager after she was clearly being rude to me, and she denied me that right and claimed that she was the only "manager". Moments later the ACTUAL manager comes by. Made me waste my time and ruined my night read more

* Review for the deli sandwiches only* A co-worker waved his Albertson's deli sandwich in the breakroom recently, and it was chocka cold cuts, cheese and veg. I guessed that it cost in the $7-8 range. Wrong! $4.99. I got the Refugio. Pastrami, ham, turkey, swiss, peppers, onion, lettuce, tomato. On a granary roll. The roll is small and dwarfed by the filiings. Good if you're trying to low-carb it. There are three other pre-set sandwiches, all with clever Goleta names, like the Ellwood. Luckily, there is nothing called the Slough. There's also a create-your-own option, where you can pick 1 meat, 1 cheese and 3 veg. Same $4.99 price. It's made fresh to order, which is good if you're the fresh-to-order type, or bad if you're in a real big hurry. But they are hardly slow, it's the normal time to assemble a fresh sandwich filled with an assortment of goodies. The only downside of the buying experience is the double queue. One to order and receive the sandwich, and the second in the grocery check-out line alongside all the people buying carts and carts of food, or buying 23 items in the 15 item express check-out lane, and paying with a check. You can also give the self check-out a go, but most of us are rere about it and can't figure it out. Whatever option, "to go" does not assume speediness. Still, good sammie! They wrap it up all smartly, and label it "gourmet lunch sandwich." read more

Last time I ever attend albertsons!!!! Do not confuse the fact that they have great prices and everything is there for your convenience but the service is awful. I am so disappointed with the people who run this place. I have an albertsons at my hometown and they treated me so nicely and were always so helpful. This albertsons have rude sassy employees. Specifically the "manager" Teresa was astonishingly rude. I had ran into some friends at the store and was buying some beer. They stood in line behind me with their own groceries! We were talking in line when Teresa began smirking at me saying she needed everyone's ID because we were "clearly" together. I was appalled because I felt as if she basically was suggesting that I would buy minors alcohol!!!!!! That is a huge accusation to be making and I hope someone speaks to this woman about this because I have never been denied buying a couple of beers for simply speaking and conversing with other people... When I asked to speak to a manager she put her hand in my face and laughed at me and said she was the manager. I then asked if I could simply speak to someone above her and she denied me the request. I went back in alone to buy my beers and saw a different manager that was clearly above her! Rude and lieing???? What kind of place iS this. Don't waste your time here!!!!! It's not worth the stress and rudeness you have to deal with here. Thank you Teresa for ruining my night read more

Albertsons Staff was great especially friendly willing to help with anything and everything. Always great groceries and excellent customer service this place is the best. I had just come here yesterday for the Western Union Financial Services and Transfers Division. They were perfect, they made sure I got the money I needed and on time. I am pleased to use this service especially for Domestic and International purposes. The Staff is always willing and able to help. Keep up the great work, you all do the very best! Falcon read more

This update is a long time coming, but I take back what I said about this Albertson's being the only place that sells Flamin' Hot Lays. I've now been able to find it at other places, so hmm. I also wanted to add that the sushi place here is a really big plus, and that the wings/nuggets sold here are great as well (the Calle Real location doesn't have them). Only downer is that the staff is out of wings/nuggets by 6:30ish to 7:00pm, so that's not really convenient. read more

Worst supermarket in the area because they know there aren't any other supermarkets in the area. They seriously gouge you in the prices and they have a very small amount of health-related foods. As a vegan, their vegetable section is pretty sad too. read more

Why the heck are people so hating on the grocery store? It's a store, it's clean, it's full of food, a sushi restaurant, and liquor/wine/beer. It's a chain grocery store, obviously not the fantastic sunday/Thursday market or costco or a mom and pop shop. But it's got quick self checkout, very nice people at the meat counter who helped me get a turkey and a duck, and friendly cashiers. It does what it has to, which is provide groceries for its local neighborhood with minimal fuss. Once the self-checkout machine overcharged me (it didn't read that the pork was on sale 2 for 1), so the attendant just gave both to me for free. Big bike rack. Redbox. BofA atm. Large wine selection. Coinstar. Sushi restaurant?! These are all extras. And Reuben S., yes, when you go to a store to buy alcohol and you're with someone who looks like they're 14-20, they're gonna get carded. And if they aren't of age, you can't buy the alcohol. Otherwise the store is basically giving alcohol to a minor, which is a big ol' fine in CA. read more

First off I wish I hadn't gone in here at all. I'm finding that food in conventional grocery stores has gotten progressively worse. But that isn't why I'm giving Albertson's a one star. No, they get one star because when I went in with my girlfriend to grab some last minute snacks and some beer before heading home for the evening I was told that I couldn't buy beer because my lady friend isn't of age. Excuse me, I can't buy myself beer because she isn't old enough to buy beer? I warn all parents away from bringing their kids while doing the shopping at this place. From now on I will try my damnedest to go anywhere else to do my shopping. Luckily there is a TJ's right down the street. read more

I usually never leave reviews but my experience at Albertsons was terrible today. The Cashier Jeanette was very rude and presumptuous. She didn't even speak to me at first, she just told me my total. Then she got very snappy with me when i was trying to pay because she assumed I was paying cash when I wasn't. Next time i'm in need of something last minute I definitely will just take the drive and go to Ralphs. read more

I really love their fruits and vegetables! However, last time I was served by a horrible man Jaime in the check out. He was very mean, arrogant and very slow! read more

Joshua in the meat department is the hidden gem of this place. Great service, knowledgeable about his meat, and always a great mood. I've been coming here for over a year now and I actually drive further to shop here. --Also; with a business model that's clearly being impacted by the Trader Joes next door having a good live butcher really is your best asset. read more

Why only 3 stars? Well, as I know it's a grocery store...food has gotten expensive! Why pay $3 for something when I can get the same thing at the 99 cent store. No really, 99 cent store! I first went there, and then came here, and was really surprised that people would pay extra...Broke college students need that extra cash. I only come here when the sales are good aka $1 or depending on the item, I'll splurge $5 for bacon or for a whole chicken, yes whole chicken. Lastly, because this place is so close to UCSB, expect everyone in your group to show ID for alcohol, or else you are not getting it. There used to be a store next door that lost their liquor license because people were buying alcohol for the underaged, and thus they went out of business, so Albersons started cracking down. Unless, of course, you split your group up and act like you are not together. read more

where to begin? Customer Service. albertsons needs to go over to Vons and figure out how they make their employees CARE about customers. At albertsons (aside from one very nice manager named Brian), it's like you're doing them a favor to shop there. Most everyone else has documented the other obvious problem: this is UCSB's home liquor market. So if you're thinking you'll zip in quick for milk and bread, think again. you'll have 5 different college students in line, each with one alcohol item and apparently NO identification. And what is it about their deli meat, and butcher meat that seems so faded and stale? Although we live only a mile from albertsons, we routinely drive 4 miles to vons because no one wants to eat the deli ham from albertsons. read more

I had a terrible experience with Brian who Is one of the managers. He patronized and belittled me because I was a college student. His arrogant and vile attitude was extremely off putting and made me never want to go to Albertsons again. As I began to question him, he called what I assume as "security" or "back up" for what I assumed was to scare me off. I'm 5'5 and 100lbs I didn't understand why he made such a big deal and why 5 people were there for a situation that really only required two people. Terrible customer service. Terrible staff vile and nasty management and incompetent workers. Please make your way to different grocery store where they don't patronize and belittle there customers. read more

So I noticed that this place didn't get good reviews. I'm not sure what store others were at but as far as Albertsons goes this is by far one of the best I have ever shopped at. Is it Whole Foods or a local organic market? No but for a box grocery store they try hard at this place. They offer an entire organic isle and a decent selection of Organics in their produce department. read more

Two words: WING BAR! Every time I am in the area, I make it a point to go to the Albertsons for the quick,easy, hot meal of the hot wings. Don't get me wrong, the wings aren't the freshest or the greatest, but its a damn WING BAR! they offer a lot of different flavors, which is also a plus. There are also other "grab-n-go" options (ie Salads, Entres, sushi, frozen yogurt). So if I'm in the mood for something else, its great to be at a one-stop-shop. The prices for groceries are also reasonable, and the staff are always there to help. read more

It's kind of expensive compared to other Albertsons, but that's probably because it's near a college town. I love their baked goods, they have nice cakes, and well stocked selection of deli, fruits, and veggies. One thing that annoys me is they charge like nearly $50 bucks for 750ml of Grey Goose, but at Bev Mo is like $28.00, that a huge mark up, jeez. I could understand like $5 bucks more but almost twice as much is robbery. Yeah so I dont buy it there. But other than that, I love the convenience of it. oh yeah, one thing to note is if you sprain your ankle and you call them, the staff will tell you they have Ace bandages, well they lied. They don't. read more

The staff literally gives you seconds after you enter when they are about to close, if you happen to take 10 seconds too long they shut the registers down, refuse to check you out and tell you to leave all without saying 'sorry'. The manager talked to me like i was a bad employee, I'm just a customer sir. Ruined my night read more

Every time I get soup for lunch (simple right?) they are missing items (spoons, cups, etc), are under staffed or both. I've talked to supposed managers several times, and nothing's been done. They've had the chance to fix it and haven't, so the two star review only because the soup is good. read more

****REVIEW ON THE DELI**** Their deli would have been great. So many inexpensive choices... One of the most appealing was the $3 sandwiches. No frills, just meat and bread, but plenty of meat. We both ordered the tri tip. I tried three times to order the tri tip but picture didn't show it coming with barbeque sauce. Little old asian lady kept asking if we wanted barbeque sauce on it. We said sure (in case meat was drier than it appeared) and she gave us pulled pork sandwiches. We didnt find out til we left and sat down outdoors and opened it. The tri tip looked so good too, but we were too hungry and impatient to go through the lines again. Not sure what kind of crack the lady was on since I was pointing to the tri tip meat on display as I kept saying it. We were able to get 4 different quarter-pound salads/side dishes for $5. So two sandwiches & a salad sampler plate for $11. Not a bad total. Saved money here cuz I was originally going to eat at the nearby L & L barbeque. read more

The staff there are extremely nice and try their best to help with everything. The produce are mostly fresh. However, the meats in the meat section are often brown or grey looking. One time, it was not only oxidized but also had a gassy smell (like eggs), unfortunately as a poor student I still cooked it and got food poisoning as a result. read more

Accused my friend of having a fake ID and publicly humiliated my group of friends. Definitely will not be coming back... very rude 2 men who checked us out and refused to sell the alcohol to my friend, making up a random "rule" that I've never heard of in my life. read more

Just don't bother. I used to be forced here long ago and it was always quite terrible. Recently I lived nearby enough that I stumbled in there for so called convenience and was so sorry I did that I'm quite sure it was my last time. Not only is the store overpriced and lackluster, but the employees are slower than most any others and super rude when asked to help with a very serious situation. I had asked for cash back out loud so that my addled brain on chronic pain override would not neglect to get it done, then punched it in the lid pos after it had failed and locked so the cashier loaded it back with a code and subsequently made my whole transaction show in a totally false and weirdly misleading way. I exited the store and realized I didn't get the cash so I went back in and the employees treated me like dirt with my service dogs crying for water as we stood for another set of tens of minutes totaling so long it's unreal. It took me the entire weekend of calling corporate and being told I should have been shown the videotape just as i had requested the day it happened but the employees had laughed at me and refused so I told corporate just that and they still tried to blame me in a way I was not fine with whatsoever! I spoke to the store mgr after requesting a callback through corporate and he was half upset that I hadn't spoken to him directly and I lost it as I had requested him directly that day and been refused his name or schedule so it's a farce past most at this point...he then had to review things with me verbally to the point where it was a complete exercise and humiliation because I had not told numerous employees and corporate employees what happened with no result and it had been notated different places different ways just for me to have to tell him all over again but it was the only way it was going to work... So I terribly explained it all to him again at great length and he struggled to understand it but ended up calling me to say very unprofessionally but still in a way that made me grateful that "I got your money" So I was able to go and pick up that amount which obviously they must have reviewed the table at 10 the drawer transaction amount correctly with the updated receipt etc. and seeing that the money was never awarded to me and that I wasn't just making things up! It's very sad that they were able to take a personal loan from me over a period of three days or so when I was in dire need of that money to live. It's shameful and I will not be using them for anything again and it's sad because I was shopping with them a decent amount at their other locations and always found that expensive and problematic as well. I would recommend splitting your time between one other regular grocery store whose ads/sales you particularly like and get on the cycle and only go when things are low priced then try out Sprouts and use the online app and the farmers market for healthier better options than a supermarket like this can provide in the first place. Even smart&final is it more pleasant experience now. Good luck everyone and watch those cashiers especially the experienced ones that think they're above mistakes! read more

Grocery business is difficult. Living in 2020 is difficult. I appreciate efforts of both consumer and grocer. Keep perspective and keep respect for each other. Let us make it less difficult. This Goleta store has great selection and hardworking staff. I did not like that I was carded for beer purchase though. Thanks. UCSB mom read more

The only thing I don't like about this store is how inconsistently stocked it is. For example, I bought a particular brand of feta cheese one week and it wasn't there the next week. When I went again, it was there. This has happened a couple of times with the cheese and my favorite cranberry juice. When buying Yoplait Greek Yogurt, I can never be sure the flavors I like will be there because sometimes there are an abundance of flavors and sometimes there are only like four. But, other than that issue, I have no complaints. It's mildly annoying sometimes but it's tolerable, especially since they're a busy store. I've never had any issues with the employees, by the way. read more

Decent selection, decent prices. Cashiers are a little slow but mostly friendly. Food not always the best quality

This is one of the best stores I've shopped in the customer service here is impeccable and the meat produce are fantastic highly recommend you visit read more

Today I had a horrifying experience at Albertson's (7127 Hollister Avenue, Goleta CA 93117) with cashier Alex G. Upon checking out, we handed over 4 coupons to the cashier for 4 of the items that we wanted to purchase. The cashier would not take all four of our coupons and said that we could only use one coupon. We insisted that we were able to use 1 coupon per item purchased as indicated on the coupon and since we were purchasing 4 of these items, we should be able to use 4 coupons. He refused to let us use all 4 coupons regardless. Alex G insisted that we move aside to "think" about whether we still wanted to purchase these items or not while he helped the next customer. We again, told him that we were able to use all 4 coupons and suggested that he try scanning the coupon to see if they would go through. If the coupon was indeed valid then it should be able to scan. In response, Alex rudely stated "it's not about scanning the coupon, it's about reading, R-E-A-D-I-N-G" and he went on to say in a slow voice, imitating a robot, as if we could not understand "onnneee couponnnn perrr purrrchaseee". He then went on to proudly say that he was the manager and that he was not going to let us use our coupons. I am in complete shock that he would talk to us the way he did. Regardless of whether we use or not use our coupons, he should not have behaved or speak the way that he did to us. He unnecessarily went out of his way to embarrass us and talk down to us in front of the customers in line behind us. Alex G, manager or not, had a poor attitude, was rude and most especially condescending. His behavior is utterly unacceptable and I will not be shopping at this location again so long as he is employed there. I have contacted Albertson's customer service. read more

When Costco ran out of LEIS... Albertson's came to the F-ing rescue with a fresh batch of leis scattered on a table by one of the doors... we were stoked!!! We would have felt naked and worthles without a lei for our tropical looking sister. Thank You Albertson's for having our back this time around (my sister's college graduation) but NO Thank you for the freshman 30 I mean 15 (back in 1998)!!! read more

Every time I come here, there's at least six people in each check out line. No other market seems to have this problem this consistently. I leave without buying anything 4/5 times because I can drive somewhere in the time it takes to check out in the express lane, and get better service and prices. read more

LOOOOOOOOOOONG lines! Seriously! They have only one cashier working late at night when the place is full and they close the self checkout. Seriously? I'm not waiting in that line to get second-rate groceries and pesticide-ridden produce. Sorry. read more