Everyone is very nice and drs are great but the wait time is crazy been here for over an hr. They…read moreneed more help in the office to help cut down wait times.

This morning was very very horrible ! I waited with my…read moresister in the waiting room with sick children for an hour for her appointment when we were early .. with a new born & a handicap mom ! the staff was arguing and it was very unprofessional! I LOVE DR CATHLENE she was very helpful, very kind and took great care of my nephew! My nephew is barely even a week old today and they had us waiting for over an hour .. love the place but would really like to see change...

Dr. Jindal is absolutely incredible, especially in the really early child stages. I can't describe…read morewhat an incredible doctor she is. She is the only reason we continue to go here. HOWEVER, I have to prep my patience every time we call or have to speak to the front desk staff. Condescending, huge attitude, and just acts utterly irritated that you even fathomed calling her. God forbid you have to ask a question. I worked in customer service and now in HR so have had my share of rude people but man they take the cake. If you can push through the front desk attitude, you'll get a great doctor team.

Poor place to take you kid the lady's in the front will smart talk you and give you attitude like…read moreif they aren't trained to treat patients with positive attitude. I got to my appointment late due to my kid having DIARRHEA lady in the front stated they could no longer see me that day I was turned down with a SICK 11month old. Once that was stated I let her know I would most likely be transferring because I needed my son seen that day! He was not okay so I went ahead and took him to an urgent care she apparently "put that in system" today I am trying to take my son for his shots and check up lady stated "SHE MUST ASK DOCTOR IF THEY CAN SEE ME" when I haven't even made a pediatrician change to Medicaid this is ignorant behavior no parent should be treated this way.

Awesome customer service and follow up! They took my son as a new patient due to us having a…read morehorrible experience at PAD. They weren't even taking new patients and made an exception for my son. Thank you for also have wonderful receptionist and not an automated service!

The physicians are fine, but the office stinks. On several occasions, they are billing my…read moreinsurance company for extraordinary expenses. It's unbelievable what they are trying to pass on for very simple and routine procedures. I was literally charged $30 for a 10 question questionaire that tracked the progress of my child. I could google a better questionaire. I have to be extremely vigilant on the expenses that they pass on. I would not recommend this place. We are looking to move once we check out other pediatric places.

Park Cities Pediatrics is always my go-to recommendation for pediatric care. It's a smaller…read morepractice, so you never feel like a number -- the team is warm, attentive, and truly cares about each family. The physicians are incredibly smart and always so helpful, which gives me a lot of confidence as a parent. I feel very safe and grateful to call them my children's pediatricians. My son goes to Dr. Matthew Simon and my daughter goes to Dr. Tiffany Lieu. Both are fantastic! As an owner of Clinic Concierge, I refer families here all the time because I trust the care they provide. Their location is great, and they run an efficient office that gets you in and out while still providing excellent care. Highly recommend!

We love Dr. Simon! Been going to his practice since our baby was born 22 months ago. I'm a first…read moretime mom and nervous and anxious and feel i have dumb questions and he always sits with me patiently and answers my questions and doesn't make me feel dumb or crazy. He is available for questions and same day appointments. We will be staying with this practice for a while!!

Dr. Padilla is an exceptional physician…read more From the moment I met Dr. Padilla, I felt seen and heard... something that can be surprisingly rare in healthcare. He's extremely personable with an outstanding bedside manner that instantly puts you at ease. What stands out most is that he truly listens and makes you feel like your concerns are valid. I've never felt rushed or dismissed. He takes the time to understand what's going on and explains everything clearly. It's incredibly reassuring to have a doctor who not only takes your symptoms seriously but also works with you as a partner in your care. I genuinely trust his judgment and feel confident in his hands.

This ER staff is exceptional. The girl who greets you, walks you through the paperwork, and calls…read morethe insurance company. Excellent. The nurse who starts the process for the doctor. Nurse Jackie is personable, caring, and excellent. Dr. Zevallos not only cared for my teenage son, who was diagnosed with a double whammy (Covid and Flu A), but was also concerned for our family as a whole. Exceptional care from all. I thank God for all these kind, caring professionals who helped us today.

I am shocked to see such low ratings for FLP. We absolutely love our pediatrician Dr. Mitchell, he…read morehas always provided excellent care for my sons, 8.5 years old and 5.5 years old. We have seen Dr. Mitchell since my oldest was a newborn. I trust Dr. Mitchell with my sons' lives! I am a very anxious mom and my brain tends to catastrophise any new medical symptoms, but Dr. Mitchell has never dismissed my concerns and always takes time to explain things to me in a calming and reassuring manner without minimizing my concerns or making me feel ashamed for my intrusive thoughts. Never dismissive, never condencending, never once has come from a place of ego in instances when I have pushed back on his assesment/dignosis. Dr. Mitchell always says "you are the expert on your own child" and will agree for additional testing if I don't feel at peace with something regarding my children's health. I have never once in all these years felt rushed or unheard during our appointments or phone calls. Dr.Mitchell just deeply cares for his patients and goes out of his way to make their parents feel best equipped to care for them and guide them. I drive from Allen to FLP in Dallas no matter how bad the traffic may be, and will continue to do so no matter where we move next across the DFW metroplex. Additionally, in 8.5 years we were always seen the same day for sick visits. Some other excellent doctors at FLP we have seen for sick visits include Dr. Clark, Dr. Kravitz and Dr. Strong. In 8.5 years, we have only waited to be seen ONCE for longer than 30min. We have also only had positive experiences with the front desk staff and nurses. Side note for any anxious moms like me: best to skip scheduling with Dr. Tang. I am sure she is extremely qualified in medical expertise, but she leads with the worst case scenario. I am still scarred from taking my children to see her twice.

Their doctor was the one on the floor at the hospital I conceived at and we decided to just…read morecontinue with their care. My child had some complications early on and the doctor that treated her either didn't know the procedures for that process or didn't remember. She claimed she forgot since it rarely happens, but I doubt that. Even so, if she didn't know or don't remember, ask someone who knows. The health and future of my child is in her hands. I'm not the expert, I'm trusting them to be, but the handling of the aftermath was messy and negligent. It was phone tag, a lost referral, and a non-apology apology. I don't recommend.

I was very happy with my granddaughters meet and greet with her pediatrician. The location is near…read moreby (it's in a residential area). The decor is so cute, stylish and makes you feel homie. The receptionist, was friendly and helpful. We didn't wait too long before the nurse called us back to get her checked in. I think Dr Glasow loves her job and will be a perfect addition to our support team. She share resources and ensured my daughter knew they were available if she needed any assistance and that she is not alone, she is apart of their village. Dr. Glasow is very comforting, not just to my granddaughter, my daughter also felt at ease with her. Thank you for loving what you do, Girl Power!!

We have been very happy with all of the care we have received at Oak Cliff Pediatrics. All of the…read morestaff are warm, welcoming and helpful. I always feel like they take their time for each visit!

This a great family medical practice in Dallas! We take our son to Dr. Jowdy. Her and the staff are…read moreall so nice and friendly. They know how to make the kids feel most comfortable even when they have to give shots or do something not so fun. I feel comfortable there with my 9 month old son. They are taking Covid seriously and only keep one patient in the waiting room at a time and the office is always nice and clean. Even though I moved to Plano recently I'm happy to commute to see Dr. Jowdy and her team.

I am new to the Dallas area and was looking for a family medicine clinic to establish care…read more Unfortunately, this location has made that process unnecessarily frustrating and unprofessional. I have now driven from Irving to this clinic twice in the past two weeks, only to be told both times that my appointment had been canceled -- with no explanation given and no prior notification. Each visit cost me a day of work, plus hours spent calling my employer's HR department and my insurance company to confirm my coverage. Both confirmed everything was accurate and active. The problem was never on my end. What makes this worse is that the clinic seemed to place the blame on me for their own cancellations, rather than taking any accountability or offering a solution. I understand that schedules change and issues come up, but canceling appointments last minute without notice and then pointing the finger at the patient is not acceptable -- especially for someone trying to establish a new patient relationship. I've lost time, wages, and patience over this. If you're new to the area and looking for a reliable primary care provider, I'd strongly recommend looking elsewhere. First impressions matter, and this one speaks volumes.