I had an appoint at this office in early January. This establishment is very neat and clean. However the staff can easily be described as rude and nasty. First of all, the girl up front was using her phone when I walked in and when I was signing in for my appointment she looked bothered to look away from her phone while she got my paperwork ready. Then, when she looked up, I could see a very unprofessional tattoo all over her chest. Having that sort of tattoo is not wrong but it should definitely be covered up in a professional setting. That sort of threw me off but I thought, okay, maybe this is just an isolated incident. But then the person who did my preliminary tests came out and she was wonderful and sweet. We laughed and everything was going really well. I felt like my initial experience was just a fluke. Then the doctor came to get me, while giving her staffer a brutal talking to. I did not like this. The doctor is rude, nasty, and just plan mean. When things did not go as she wanted you could automatically feel anyone in the staff tense up. This helped me to see that I do not wish to continue getting care there. Even the woman who helped me pick my glasses, did my measurements and placed my order was basically just awful. She has all the warmth of a block of ice. I checked out and a heavier blond woman came and helped me. She could barely catch her breath enough to even discuss with me what I was signing and paying for when I signed the bottom of my insurance forms.
I had to return recently even though I did not want to for an issue I was having with my eyes and the one person who was actually kind to me when I was there was gone and replaced with someone who made the entire experience terrible. I never would have mentioned the previous occasion had I had at least a decent experience this time around, I was hoping to give this place a second chance but that will not be the case. DO NOT go here. DO NOT allow this place, its HUGELY EXPENSIVE PRICES and its terrible staff to ruin your experience. What an awful experience. Ugh. read more