I'm a little surprised that this DDS is still in business. It was a while ago but he worked on my 10 yr old daughter only to leave a piece of tooth jetting out against her gum. As she complained to him, Dr Spoolstra dismissed her pain and credibility leaving her in on-going pain. We went to another dentist after a number of painful days. The pain was gone in 30 seconds after the new dentist removed the jagged piece of tooth Dr Spoolstra left behind. I don't mind the mistake as much as the way he dismissed a kid's complaint of legitimate pain. read more

I wasn't sure about giving five stars, but realized that's simply because oral surgery, and recovering from it, is super unpleasant. But Dr. Spoolstra and his team are the best. Sheila especially was the most comforting nurse/assistant/person they could have possibly selected to help with my pre-op prep. She's delightfully reassuring, especially to this gal who needed all four wisdom teeth out and at 34 has never been put under before. She is an absolute gem of a person. So after surgery, she helps me to the X-ray to make sure they got everything and it comes up that there's still a piece of tooth in there- the especially impacted/problem tooth. I'm still pretty heavily medicated, so Dr. Spoolstra tries to go in as is. I immediately say ouch and start sobbing. I'm not sure if it actually hurt or if I was freaked out, but he listened to me, stopped immediately and gave me more anisthetic before proceding. I had a pretty traumatic dental experience some years ago with an awful dentist, that led me to procrastinating dealing with my wisdom teeth till they became a problem. This person didn't believe/totally ignored me when I said I felt pain, and may have been an actual sadist. Recently I have finally found a couple dentists I like, and Dr. Spoolstra and his team really blew my expectations out of the water. Compassionate, professional, and responsive. I felt totally safe and secure before even before the anesthesia, and Sheila brought my husband to the recovery room and even sat talking with us and trying to understand my odd mix of sign language (part made up/part memory from Jr. High sign language class) and totally high gauze talk. I'm still in recovery, and have a follow up appointment next weds, and will update if anything changes, but so far, I am very impressed by Dr. Spoolstra, Sheila and the rest of the team here, and would definitely trust them with any future dental surgeries needed. read more

Albern L Spoolstra, DDS - Following my post-op care instructions after the successful extraction of all four wisdom teeth. - Oral Surgeons Near Me - Long Beach, California

I was referred to Dr. Albern Spoolstra by my regular Dentist for my double left wisdom teeth extractions after she saw that my lower left wisdom tooth was unfortunately chipped by my previous nut eating habits. I went into Dr. Albern Spoolstra's Office on March 6, 2018 for a panoramic dental x-ray of my teeth and a consultation with Dr. Albern Spoolstra afterward. At the consultation, I got to look at my panoramic dental x-ray on the computer screen. Our consultation was brief, yet thorough. Dr. Spoolstra entertained all of my questions. I did inquire if I could have my wisdom teeth extracted with only local anesthesia. He stated that for wisdom teeth extractions, he prefers that all of his patients to be under general anesthesia. So I had no choice but to accept his treatment plan for me. March 16, 2018 was my double left wisdom teeth extraction appointment. Originally it was scheduled for 1:30 PM, but I was called by his Assistant a few days before the appointment and it was moved up to 12:00 PM. When I checked in, I applied for Care Credit and used it to pay for this visit. Immediately after that, I was brought into the Dental Surgery Room. Obviously I was nervous, but the Dental Nurses and Staff did an excellent job at reassuring me that everything will go well with the surgery and all will be fine. After being given a pill to dissolve under my tongue, vital signs monitors were attached to me. I like how I was not rushed into going under general anesthesia by the staff. Dr. Spoolstra came into the room, greeted me, and then proceeded with looking for a vein on my right arm for the IV sedation. He quickly found it and administered the IV on my right hand. The injection was quick, precise, and painless. I said a short prayer out loud as he administered the general anesthesia, and then I fell asleep and unconscious shortly after the prayer. Before I knew it, I woke up after my double left wisdom teeth extractions. I was quickly escorted into the waiting room by one of the Nurses. I felt groggy, very dizzy, and nauseated from the general anesthesia. Right after I took a seat, I gagged and tried to hold my vomit. The Nurse came out with a bag, and I vomited. After my Mom took a picture of me smiling with gauze in my mouth and two thumbs up, I briefly laid down on the recovery bench. I wanted to rest up some more while trying to get over the dizziness. However the Nurse rushed me out of the Recovery Room and had me take a wheelchair escort to my Mom's car. Everything about this visit and surgery went very well, except for being rushed out of the recovery room, for which my Mom and I felt very disappointed about. Hence the four star overall rating. Miraculously I was pain free the entire time, during and after the surgery, and I never had to take any of the pain pills that Dr. Spoolstra prescribed! I spent the evening resting up at home. Thankfully the next day, I felt well again and was able to drive to Los Angeles with my Parents, to attend a Memorial Service and play my violin for that Memorial Service! Obviously a successful and pain free, double left wisdom teeth extraction and quick recovery are excellent testimony to Dr. Spoolstra's years of experience and expertise as an Oral Surgeon! However I believe that they can improve on the quality of their patient services by allowing patients more time in the recovery room to feel somewhat better, adjusted, and ready before discharging them home. I definitely did not feel ready when I was discharged from the Dental Office, and it was not hospitable of them to rush me out at that time. Today, five days post-surgery, other than trying to adjust for not having two left wisdom teeth, caring for the dental surgery wounds, and eating a soft foods diet, my life is pretty much back to normal again. Thank you, Dr. Spoolstra and staff, for the successful double wisdom teeth extractions! read more

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The surgery went smooth. It took about 3 days to get back to work. Doctor Albern was great and very professional. I'm satisfied with his work. It's been almost two months and I feel great. So highly recommend to get it done in his office. However I have to follow up with receptionist regarding the info about how much I owe or how much they owe me after the surgery. Other than that it was great. Also would like to mention doctor's assistant Shelia who was extremely helpful and professional. Thank you very much for your help. read more

worst experience in 20 years. Double billing. Worst CSR. Have no concept of time nor customer needs. Never to be recommended

I was recently referred to Dr. Spoolstra because I had to have a tooth extracted. I was really concerned with having to go to an oral surgeon because of a HUGH dental phobia. My experience with this office was outstanding. Sheila greeted me and helped explain the entire process. The day of my extraction was really easy and I had more discomfort than pain. I had a follow up appointment to get the stitch removed and again, the whole experience was really positive. I would highly recommend Dr. Spoolstra and his team if someone needed a tooth extracted. read more

We were referred to Dr Spoolstra for my son's wisdom teeth extraction. The initial consultation was very thorough. They explained everything very well and clarified all our questions. The day of the procedure went very well. They gave us very thorough instructions on what to do with medications and self care upon arriving home and onwards. My call to clarify on some matters was answered promptly and completely. I met Dr Spoolstra during consultation. Very technical and direct to the point. The staff are very helpful. I had a very good and pleasant experience in this clinic. read more

the absolute WORST ! do not ever come here. i was referred here by my dentist to get my wisdom teeth removed. scheduled my appt. and fasted as instructed. get to my appt and they tell me i need xrays (which i've already done) and charge me $50 for them and say "oh you need four wisdom teeth removed" (why else would i have a referral to get them removed) they then prescribe medication (which was JUST prescribed) and tell me to make an appointment. then tell me i can't get them removed today even though i fasted and tell me i need a morning appointment. (my appointment was in the afternoon). i have already missed work just for a 10 minute appointment for a CONSULTATION which i just had three weeks prior. this is ridiculous and the customer service at the front desk is BEYOND unprofessional. SAVE YOURSELF TIME AND MONEY AND RESEARCH a better oral surgeon because this is definitely not the place to go. read more

Had a wisdom tooth extraction and was a great experience. I was nervous because because I had never been put under and heard stories about having pain for a week after. They made me feel at ease and I only needed pain meds for 1 day before switching to Ibuprofen for a day. I'd definitely go back for any further work needed. read more

I was really nervous about getting all four of my wisdom teeth taken out, especially with the reviews on yelp, but I was really overall pleased with my experience at Dr. Spoolstra's office. Front Desk Review: Front desk lady was very pleasant and accommodating considering I brought the wrong insurance card. She personally called different dental insurances to see which one I was covered under. As someone who has worked in an Urgent Care I know that she didn't have to do that and really went the extra mile to help me. Nurse Review: Nurse Sheila has the best bed side manners I have ever experienced from a health care worker. She eased all of my worries, addressed any concerns I had, even went as far as to remember what my preferred name was (not my legal name) and always addressed as such from henceforth. Very sweet and caring; a rare quality in the health care field. Dr. Review: Dr. Spoolstra was very quick, efficient and professional. I felt confident that he really performed well and having waited more than a week to write this review I can say confidently that the surgery and recover went very well. I had a bad reaction to a medication prescribed to me and I was easily able to reach Dr. Spoolstra after hours and he helped me through the situation. This kind of care really is rare and it was much appreciated. Overall, really great experience and I am very happy with my choiceof surgeon and staff. read more

They get straight to business! Honestly, when you're dealing with pain from a wisdom tooth, all that matters is getting the darn impacted tooth out ASAP & a smooth recovery! I was referred to this office & got freaked out by the previous 1 star ratings. My dentist's office referred me to Spoolstra's office & set me up for a 9AM appointment early this month. I go in at 830AM to fill out my application because I was too lazy to do it online from home (+ my wisdom tooth was killing me) . By the time I finished it using their laptop, they called me in on time! Appointments here matter A+++ for that. Skip the whole pre-surgery/X-ray deal, Miss Carmen was helpful & nice! Dr. Spoolstra came in to fill me in with more details & reassured that I would be fine because I was nervous. Although, I had the one wisdom tooth killing me, only two of the other three would eventually bring pain just as bad. So I decided to take out all three I finally get in the surgery mode & the ladies and Dr. Spoolstra were in gear to extract my teeth Great job calming me down right before putting me to sleep lol I could hear how fast my heart was beating through the monitor I woke up with gauze in my mouth. Miss Carmen helped me into a small recovery room where she let me rest up until I was no longer dizzy lol Fast forward to my follow up. Spoolstra was a tad bit late- nice of him to actually let me know he got held up in traffic! I told them how my recovery went smooth because I actually slept in right after my surgery until the following day. His staff are real easy to talk to as well! The nice dental assistant who gets to spend time with her grandson Tuesdays rocks! Overall, I would recommend this place if you're looking for a place to extract your wisdom teeth read more

I've had my teeth removed before but was never put to sleep so when I came in to get my wisdom teeth removed I was beyond scared, especially since I would hear horror stories of people using anesthesia and not waking up. The dental assistants were very comforting and gave me laughing gas to calm my nerves. After one giggle I feel the IV going into my vein and next thing I know I'm waking up in the chair and my face is numb. Dr. Spoolstra and the nurses carefully guided me into the recovery room where my boyfriend (driver) was already waiting. I fell asleep while they gave my boyfriend extensive details on what to do and what not to do following the surgery. It took a while for the blood to clot so around 11:30pm I called the office who transferred me to Dr. Spoolstra personally who gave me great detail on what to do to help stop the bleeding. It worked! And I felt extremely cared about that my doctor was able to help me at such a late time. The day after surgery I woke up to a voicemail from the office seeing how I was feeling and if the bleeding had stopped, which was also very nice. I was in minimal pain and was able to go out to lunch for my grandmothers birthday. I'm glad my doctor recommended me to Dr. Spoolstra, they actually care about their customers and I would recommend anyone that needed oral surgery to them. read more

I would definitely recommend Dr. Spoolstra and his staff when it comes to having your wisdom teeth removed. My dentist referred me to him because she noticed that both of my lower wisdom teeth were impacted. Dr. Spoolstra did a terrific job at explaining what would be done on the day of surgery and was patient in answering my questions. The lady at the front desk was also really nice and would regularly update me on the financial aspect of things (which I really appreciated). Fast forward to the day of surgery I was very anxious but Sheila did an amazing job at alleviating my fears. She also did a good job at taking care of me post-operatively. I am so happy that the whole process was relatively quick and easy. Thank you Dr. Spoolstra and Staff! read more

Dr Spoolstra and the women that work here are amazing. I went in yesterday for a tooth abstraction and and a bone graph for a dental implant. I was so scared and uneasy because I hate being put under and so scared about being in pain but the girls made me so comfortable and were all so nice. Normally I wake up after surgery feeling nauseated so I told the doc before and he made sure to give me the proper meds to make sure that didn't happen. And to my surprise I woke up to no pain and feeling great. I highly recommend them! read more

Go somewhere else. When it comes time to pay they will try to trick you into signing a receipt that doesn't make clear what you owe, even if your insurance covers most of the treatment. The way it's setup, they could come back later and bill you whatever they choose. Trust me, when you have a procedure done, they can easily verify the costs ahead and give you a clear bill and show nothing owed. I paid everything and they still refused to give me a clear receipt and said they cant until they receive payment from insurance. Dont deal with them. They were rough while I was under anesthesia too, but it was wearing off enough to tell what was happening. Their blood pressure machine used to monitor during surgery stopped working before surgery, and they still moved forward with the surgery. Very unsafe. Go elsewhere! read more

This was my first time having any type of surgery, the staff was very professional and friendly and addressed all my concerns. The procedure was quick and painless. After the procedure, I was still without pain and my swelling went away after 3 days. I loved that they seemed to be really concerned about my welfare especially during this day in time. read more

I had my wisdom teeth removed by Dr. Spoolstra and everything went as smooth as possible. The procedure was quick, the recovery was short and I felt almost no pain. As I got all 4 removed (2 impacted) I was surprised to be eating full meals and off pain meds in 3 days! His office doesn't look great, as the building is rather old, but I still recommend him 100% for wisdom teeth removal. read more

I was referred by my regular dentist to Dr. Spoolstra to have a molar removed. There was little teeth left above the gum, so oral surgery was necessary to removed the roots of the tooth. It was my first visit there and didn't know what to expect as I've only had oral surgery done once before, so I was a little stressed. I was pleasantly surprised by my dental assistant as she completely put me at ease and explained everything to me. I elected to have a local anesthesia and it was enough so I didn't feel much discomfort or pain. Within about 2 hours or so, all bleeding of my gums stopped and within 24 hours I don't feel any pain in my gums. I was prescribed Norco which is a form of Vicodane and took the pills prior to feeling any pain and have since stopped taking that medication the next morning after my tooth removal. My experience was very good and I would recommend Dr.Spoolstra. read more

Our family dentist recommended Dr. Spoolstra after I fractured a tooth and needed special help to remove both tooth and root, and eventually it will be replaced with an implant. As a first time patient of Dr. Spoolstra, I filled out the necessary paperwork online, prior to visiting doctor's office. I found Dr. Spoolstra's office crew and assistants to be both personable and professional. My office wait-time was minimal. At this point, we have successfully removed the fractured portion of the tooth, as well as the root, and initiated a bone graft. I appreciated a complete description beforehand of what was about to happen by one of Dr. Spoolstra's assistants, before it actually happened. I expected the worst and instead completed this portion of the procedure with virtually no discomfort. In fact, there was even no need to fill Dr. Spoolstra's prescription for a pain killer. When I returned home I took a single Aleve and returned to work that same afternoon. I will update this report on the bone graft and implant at a future date, however if that experience matches what I have already experienced at Dr. Spoolstra's hands, I will look forward to it! Other members of our family, who have previously seen Dr. Spoolstra, and myself, highly recommend Dr. Spoolstra and his staff! read more

I actually had a good experience here. I had all four of my wisdom teeth removed almost two weeks ago and, (this is a big one for me) the staff was very friendly and caring. I appreciated that they gave me an appointment quickly and once there, they were very fast and I was out of there much earlier than expected. I am still having some pain in my jaw, but I do understand that everyone heals differently and I've heard stories of people being fine the next day and of people being miserable and out of work for weeks. In my case, I have to give it some time and see how I progress, if not I'll be sure to go back but I do seem to get better everyday and I'm glad that I got the issue taken care of, I was terrified to do it, but now that it's done I feel like a huge load was lifted off my back. read more

was referred her by my primary dentist. super nervous to have my wisdom four teeth removed. the staff was very kind and reassuring that everything would be fine. prior to surgery, i was nervous about if they'd easily find my vein for the IV. i really valued that they listened to me about where to easily find me vein without having to stick me multiple times! the next thing i knew, I was awake and in recovery. just as easy as they said it would be. great experience. read more

Sheila was great, calmed all my nerves i had about my wisdom teeth extraction and the procedure went smoothly. My only issue was the service i received from Laurie, she was consistently rude and unprofessional. I had to call the office myself the following week after my initial appointment to get my quoted co-pay, because she failed to call me with the quote the next day like she stated. Also, the day prior to surgery she called me while laughing on the phone carrying on a conversation with someone. Lastly the day of my surgery, when handed her my card to pay she tossed a pen for me to sign the receipt and placed the card on the table as i was reaching out to grab the card. She is so unprofessional and disrespectful I'm surprised she isn't bringing down this offices reviews more. Lastly, they have switched to making all the paperwork online, which is great by me but they need an IT person to deal with the data redundancy's in their database of patients because i was told to create a new account and when i called they kept finding my old account from 7 years prior and not my current one and i was spoken to very rudely as if i didn't fill out the paperwork when in reality they had to search for my new account because they don't remove / update or merge patient accounts. read more

If I had to go somewhere to get wisdom teeth pulled, I sure am glad I went to Dr. Spoolstra's office. First off, the staff was delightful. First I met with Tammy and she was extremely welcoming and helpful. Sheila prepped me for the surgery and she was kind, thorough and set my mind at ease. Secondly, scheduling was very easy. I called and was scheduled the next week. I did the consultation on Thursday and the extraction of Friday. Worked out perfectly with my schedule. Finally, the procedure was as fast and easy as advertised. Dr. Spoolstra came in, introduced himself again, and did his thing. Less than an hour later, I was walking out (with some assistance of course). I am currently 48 hours post surgery and I no longer need pain pills and am eating solid food again. Highly recommend this place! read more

Dr. Spoolstra and his staff are very professional & friendly! I have gone to him for years for various procedures and have always been more than satisfied with the results. Highly recommend!! read more

First, I am not a negative person and you will see from my other Yelp reviews I generally only take the time to spread positive opinions! I would give 0 stars if possible. This was the most God-awful experience I have ever experienced with a medical/dental office. Had my 4 wisdom teeth removed on a Wednesday. Friday of that week I developed excruciatingly painful dry socket in 2 sockets on one side. I called the office several times over the weekend, and never got a response. The pain was so bad I drove 50 miles to an emergency dentist that was open on a Sunday, and had to pay $150 out of pocket for that visit (unfortunately this Dr. did not pack the sockets). First thing Monday morning I call Dr. Spoolstra's office which is supposed to be open, leave a pleading/desperate message with the answering service that I am having severe pain, and 3 hours later I have still not received a response from the office. I call again only to be told by the ditz at the front desk that she didn't get my msg, but Dr. Spoolstra is not in the office and that I'll have to wait another day. I am still in EXCRUCIATING pain and have not slept in 2 days. That same Monday, about an hour later I go to swish my mouth out and water starts pouring out of my nose. I panic and show my husband, he is horrified so he calls Dr. Spoolstra's office again and the moron at the front desk tells him that I should just "pinch my nose" and tells him my chart doesn't indicate a punctured sinus. Not satisfied, my husband calls our regular general dentist who has me come in. She determines I have dry socket and she puts clove packing in. Dr. Spoolstra's office made it abundantly clear that my experience and treatment did not matter. I was forced to seek out treatment from 2 additional/separate dental offices in the days following my surgery because they could not be bothered to call me back or treat my agonizing pain for several days. Also I was neglected to be informed that I had a punctured sinus when I left the office post-surgery which could have led to additional health complications. It is a year later now and I am left with permanent nerve damage. I have no feeling in my lower lip and chin on one side. When I tried to request a copy of my records the idiot at the front desk initially refused to give it to me because she claimed I had a balance due of around $100 (it is illegal to withold a patient's medical record on claims of a balance due, which I informed her). She kept harping that I needed to pay the balance owed, but she also said my account was in collections. I asked her if she was referring to a 3rd party collection agency, she said yes. I inform her that their office legally has no claim to this alleged balance owed if they have already sold it to a 3rd party. I also inform her AGAIN that due to their negligence I had to go to an emergency dentist for treatment and pay $150 out of pocket for that service which would not have been necessary if they had not been negligent in providing the needed treatment, and could we just consider the account settled. She tells me she will check with Dr. Spoolstra, says she'll call me back about getting me my records but doesn't. The woman at the front desk is totally incompetent and an imbecile. Read the other negative reviews about this office, this is the general consensus! A few days after our interaction she did have the courtesy to call back and leave a foreboding message that she was calling to give me one last chance to pay the bill or else (the same bill that she had told me had already gone to collections). To add insult to injury, I just received notice that my credit score has decreased 27 points because I now have a collection on my account from Dr. Spoolstra's office. This was overall a disgusting, depressing and traumatic experience. I wish I had gone with my initial gut feeling after reading the Yelp reviews before I went with this office. read more

My daughter needed a frenotomy. We were referred to Dr.Spoolstra by our dentist. When we had our consultation, the office advise we would have a $150 payment due at time of surgery, as the rest was covered by my insurance(she verified). The morning of the surgery we arrived, paid the $150 with front desk. My daughter had her procedure. Dr. Spoolstra did a good job. My daughter and I left and followed the instructions. The reason for my one star is simple. Five months after the procedure, I receive a call from Dr. Spoolstra office saying that "My insurance would not approve and did not pay for procedure". I reminded her she told me that the procedure was covered by my insurance. I even asked her why did she wait so long to contact me? Her response was "They bill my insurance as a courtesy to me and it's my responsibility to pay". "I owe $1500 for the procedure". I have never heard a doctor office "billing as a courtesy". What kind of game is this? What makes me angry is that she was the one who supposedly received approval from my insurance prior to the procedure. This procedure is covered by my insurance, Dr. Spoolstra office is not. I believe they knew this but needed the business. Now I have to pay out of pocket because this office person didn't do her job. I'm convinced she didn't even contact my insurance until after the procedure. It's not worth it. Find another doctor that has a better front office staff. Someone who understands insurance and billing. read more

The office is old school. The ladies are lovely and Dr. Spoolstra is a true pro! I visited the office on 12/31 to have 2 wisdom teeth removed. The assistants were incredible and made me perfectly comfortable and explained everything i should expect during the oral surgery. Dr. Spoolstra is a pretty straight forward guy. He told me his recommendation and explained other alternatives. I was put to sleep and a few minutes later I woke up with gauze in my mouth. 45 minutes later I was shopping with hubby in Costco. 2 hours later I was eating mashed potatoes for dinner. I have referred several friends and strangers to this office. My husband is going this Friday. I could not believe how easy this oral surgery was. Dr. Spoolstra is a true pro. No wonder my mom referred me :) I highly recommend this office and will continue being seen here. read more

I was anxious upon arrival for my appointment; but was immediately reassured with the warmth, kindness, and professionalism of the staff. All went well with my bridge/tooth extraction. I wouldn't hesitate to return in the future. Reta F. read more

I went to Dr Spoolsta to have my wisdom teeth out. I was very nervous, but was put at easy with the friendliness of the doctor and his staff. He was very concerned about my health,I have some problems, and made sure all was well. Had no pain after surgery and healed great. I would recommend Dr Spoolstra and his office. read more

I went to Dr. Spoolstra a couple months ago to get one of my wisdom teeth extracted. The service was professional and both the doctor and his staff were very caring. The service was expensive but well worth it. I didn't have any pain afterward and my healing was amazing. No one at work believed I had my wisdom tooth pulled. Have recommended the doctor to several friends and colleagues. read more

I recently had surgery performed by Dr. Spoolstra, he was very warm and caring. He assured me that my surgery would go smoothly ... and it did!!!! I was very impressed by his bedside manner, and will STRONGLY recommend him to everyone I know. I had absolutely no problems with my recovery and post-operative care. The instructions given to me by Dr. Spoolstra and the staff, made for a fast and easy recovery. I would like to say a BIG thank you to Dr. Spoolstra and his staff for all that they did for me. Thanks for taking care of all of my Oral Surgery needs. Gail S. read more

I went to see Dr. Spoolstra in his Bellflower Blvd office based on the 5-star review he had recieved, but I must warn all that this doctor is not 5-star quality. I have never had surgery before, so while his staff of nurses were very nice, polite, and reassuring, the doctor himself was terse, impersonable, and mechanical in his approach. I had 4 wisdom teeth removed. I appreciated that he gave me pain killers before I woke up. I was pain free for two hours before it wore off. Since then, I've continued to be on pain killers because the wisdom teeth extraction still hurt. My gum was not sutured, as standard procedures suggest. He simply said that the wounds will clot and heal itself. I still have a gaping hole in my gum that causes pain to radiate to the nearby tooth. After a week, the pain and hilatosis combined had me worried that it can lead to a gum infection. When I came back for the check-up, the doctor was less encouraging than before. Within 5 minutes, he quickly answered (in a dissmissive manner) my concerning questions, told me my body will heal itself, and sent me home with a syringe to squirt water into the holes. Since then, the hilatosis is gone but the pain remains and the recover will continue to be slow as the hole tries to fill itself in the coming weeks/months. I've heard my friends describe their painless recovery from surgeries performed by other dentists. I wish I had been in town to visit those dentists instead of Spoolstra. He's a competent, experienced dentist, but if you're looking for a thorough, caring doc, do yourself the favor and look elsewhere. Lastly, I was unimpressed by the follow-up phone call, which was primarily to confirm my listed address. read more

This dentist tried to trick me into paying more than my insurance will allow. They purposely withheld information from my insurance causing them to deny my claim. Luckily I checked with my insurance and subsequently approved my claim, I'm going to another dentist. read more

Such a waste of time. So I go to this office yesterday to get an incision done because I got a staph infection in my throat. Fresh out of the hospital and I'm still on IV antibiotics. With my insurance they wanted to charge me over $400. For an incision and drainage. $67 for the xray would have been fine, but $350 for general anethesia is way over the top. Especially when local would have been enough and free for me. This guy is obviously only out to get money. He didn't even come and speak to me the whole time I was there. The only reason I know what he looks like is because of his picture here on Yelp. No one even had a reason as to why I needed general anesthesia other than local is "just too much" and "he's an oral surgeon". How is local just too much when I'm barely even swollen anymore? I don't want to be put to sleep, simple as that. Not unless it's necessary. In this case it absolutely was not. Even if they did end up taking out my wisdom tooth at the same time. This place is a huge joke. The woman in the front was nice enough I guess. In a fake, let me see how much I milk you for kind of way. Pick someone else if you need work done. This guys could care less about his patients. He never even spoke to me. read more

The receptionist was on the phone making a lunch date for the followings day while I stood there waiting to check in. Once she completed her call she ask my name and immediately started texting so I had to repeat my name. My daughters were referred here to have all four of their wisdom teeth removed and were charged different amounts and the receptionist could not explain why and when I requested to speak to someone else about she said she was the only person that handled billing. I did not get a satisfactory answer. The girls both had only used the insurance once for a cleaning. I plan to contact the Better Business Bureau in hopes of finding a satisfactory answer. I have no complaints about the Dr or the back office staff. They were nice and professional. My daughter that had her procedure last week is doing fine. If money is not an object and you don't care about front office service then I would recommend this Dentist. read more

Disappointing. My daughter made an appointment two weeks ago by phone. She was given an appointment for today (4/6/15) for 1:30 pm. She was told to go online and fill out paperwork, which she did. She was referred by a friend who had her wisdom teeth removed by Dr Spoolstra, so she trusted her friend. I went online this morning and read some of these reviews. I told my daughter that he isn't getting good reviews about the front office worker. She said that people lie sometimes so she would try it anyway because of her friends referral. Let me tell you, the reviews are spot on about the front office woman. She wasn't friendly. She didn't show that my daughter even had an appointment. She was clueless about my daughter. She had my daughter write her name on a piece of paper. She said it was probably just the system. Sure. If you read some other reviews, they tell of how she was on personal call whole people are standing at counter. She did that today. Told whoever she was talking to she had to go because she had customers. You will read she was texting instead of paying full attention to people. When I walked up to counter to check on what was going to be happening, like can we even see the doctor since we didn't have an appointment according to her, and she was on her cell phone texting. I could go on about other things I saw and heard, but I won't. We ended up just leaving. I told her werent staying and all she said was "Ok". No " Im sorry". No help or caring whatsoever . My daughter said she didn't want to spend her hard earned $245.00 on a consultation with a doctor that ran an office like this. She works too hard for her money. Service is important. We run a service business and this type of customer service is not cool. Like another reviewer wrote, - the doctor was good and if you don't care about the front office then go. We won't go because if that is how he wants his front office run, it tells me about how much he cares. read more

We come back a week later to remove stitches n packing. 2 days later I noticed a weird smell, and come to realize that the dr forgot to remove the packing. If I wouldn't of notice, who knows what infection my poor child would have got. read more

I highly recommend this office they are very professional on what they do I went in for a root extraction and didn't feel a thing. There staff is very kind and understanding I am going back for a wisdom extraction thank you for taking good care of me . read more

I have had many bad experiences over the years with dentists and was horrified to have this procedure done. I had a tooth removed and a bone graph for a future implant. Let me tell you the staff and Doctor were AMAZING! I would recommend his practice to everyone and even take my kids there. Thank you so much for taking care of me and my needs... read more

Dr. Spoolstra is as gifted an oral surgeon as any doctor. He is professional and attentive. His staff is great as well. I loved all of the nurses! The nurses who helped him perform my wisdom teeth extraction were prepared, experienced, and calming. After I had my wisdom teeth removed, the doctor and nurses gave me good instructions and I was pain free the day after. My situation was not very severe, so I may have been a special case. I highly recommend this doctor. Although I wish he had a better sense of humor (I enjoy it when the people cutting me open can joke around), I would return for any other type of oral surgery. Thanks Dr. Spoolstra! read more