I am a high risk pregnancy patient who needs a surgery. I had an appointment scheduled and Dr. Michas requested I was moved to his schedule because of the high risk status. My appointment was canceled due to insurance problems. A primary insurance was popping up under my name incorrectly from an error at my previous job *with no plan or benefits listed for me* when all I have is Medicaid AT THIS MOMENT. Medicaid gave me a reference number and informed me they would cover my visit and gave a claim number to be filed too. The manager said i can't be seen until it's removed completely they might deny the claim (medicaid said they would not). No support. Reassurance. Or a spec of patient care to someone whose babys life depends on surgery. I'll be going to the Howard center where I was immediately told "we will focus on your insurance as it comes and your care first" as soon as I explained the situation. I'll be making the 45 minute drive so my baby and I are in better hands. read more

I absolutely love Yvette. I've seen Alison Bosko, Dr. Brosnan and Dr. Mosmen before too and they were all great. Yet the passion with which I despise their electronic check-in system literally cannot be overstated. I am a returning patient and have been with them for years - why do I need to fill all this out at every appt? It is so insanely time-consuming and irritating. If I've already told you before how old I was when I got my period for the first time...why would you...ask me how old I was...when I got my period for the first time every time I come in?! I get them asking whether someone is sexually active, but my number of partners? If they want to talk to me about safe sex or contraception, go ahead! But I know they don't need to know how many people I've been with to do that. Sometimes I think medical professionals ask you non-essential questions just because they can. Same thing with asking the gender of my partners. There was no option for "extraterrestrial creatures" so I couldn't even answer it honestly. (See also: this whole thing is stupid). I also don't like being asked about my marital status. If they want to ask me who can receive my medical information or who my emergency contact is, just do that instead. Moreover, they ask YOU to show up 15 mins early but then are habitually running late. I got to my 9 am appt at 8:45 and sat in the waiting room until 9:20. I've been here for 35 mins already. How are you already running late at 9 am? I get that emergencies happen and some days are crazy but this routinely happens in my appts. I had to give a urine sample and in the time it took me to do that (30 seconds? 1 min?) my nurse just...walked away. I stood around for about 7 mins just waiting for her to come back from wherever she went. At this point it's 9:25, I still haven't been weighed, haven't had the nurse do my blood pressure, and then when she leaves the exam room I know it'll take about another 15 mins for the dr to come in. I won't even see the dr until 9:45, a full hour after I got there. This is not an acceptable use of my time. read more

Had a midwife and physician treat me like I was a number at this practice and not a real person. Dr. Vu and Lisa, the midwife, don't seem to truly care about their patients. If this is your first time pregnant, I would try to find another practice. I would find myself so excited for an appointment only to be disappointed by the medical personnels behavior once I left. Go somewhere where you'll be treated like a real person and not a number. Padi is the nicest midwife, but honestly everyone else I've met with (Dr. Vu and Lisa) need to work on patient care. I've also met with Leslie and Gabby the ultrasound technicians. Gabby the ultrasound tech, was not friendly, does not try to make small talk and does not care about her patients. Rushes through ultrasounds. I cannot emphasize enough how this practice doesn't care about their patients. If you're an excited first time parent and want to leave your appointments happy, comfortable and excited please don't come here. read more