The name is now Phoebe Orthopaedic Specialty Group. I come here for my monthly checkups with Dr…read more Pilcher on my leg. I tore my left quadriceps tendon muscle about six months ago and was forced to have surgery in order for it to heal. Since then I've been here countless times. The staff is hit or miss. Sometimes they are there, other times they are hard to get ahold of (especially via a phone call). But you will not find a greater group of orthopaedics in SOWEGA (Southwest Georgia). They have years and years of experience under their belt. Just bring something to read because the wait time can be long.

Dr. Skidmore & Dr. Pilcher are unsurpassed in their field, and as human beings.read more

Dr. Cotton takes great care if our resident's needs, and what a beautiful building his office is in!read more

Points to take away: 1. Go to a different clinic or get a…read moresecond opinion. 2. Any orthotics, boots or durable medical equipment is not refundable even if you were given the wrong item. 3. This clinic is not responsive to customer problems or issues. 4. Before you purchase anything from them open your phone and check the price on Amazon. Boot costs less than $100.00. Save yourself $400.00 give or take. 5. The front office staff and physical therapy staff is very nice an great to work with. Go to a different provider or get a second opinion. Made an appointment at the Albany office with Dr. McGee on May 1st . I was told I had a fallen arch on only one foot and I needed a cast boot to isolate and physical therapy. That he could give me an orthotic but we will try this cast boot and physical therapy, and then we can discuss surgery if necessary. Right after meeting with the doctor I was ushered to the physical therapy area. I was fitted for a cast boot and charged $336 after my insurance contribution $164. I told the girl that it was extremely painful and did not seem right. She said you need to give it a few days. I no longer got home (30 min) and was in severe pain twice as much as when I arrived at the clinic. I called the office the next morning (Thursday) at 10am. They said the only person that can make a decision of "what to do next" is the doctor. I was directed to leave a message with his nurse and transferred to voicemail. I called again at 4:45pm and the receptionist said you will get a response today. Nevertheless, the call back was not received. I drove to the clinic the next morning (Friday) and was sent to the physical therapy area. They said that they needed the doctor to direct them as to what to do and he was not in on Fridays. Just in conversation with a few of the very kind physical therapy staff, I figured out on my own that this cast boot is probably the worst thing that I could have been given. I made an appointment at another local orthopedist at a different clinic. He gave me an orthotic for my foot ($80) and some exercises and I am pain free. Sorry for the book on this review. There are so many unfortunate experiences here that I wanted to share to prevent anyone else from undue treatment, frustration and cost. I still have not heard from the doctor or his nurse and its been 18 days since the message was left.

My first visit was with Dr. Davis and after that I was only allowed to see the PA. She was good at…read morefirst but my last encounter with her and the staff was beyond horrible. She treated me like I was a drug addict even though I was not asking for any pain meds but instead was asking for accommodations for school. She refused to assist me and said it was illegal for her to write me any note. She dismissed my concerns and watered my diagnosis down to just an ankle sprain. If I just had an ankle sprain why did I have to pay $100 for a knee brace? They charged me $100 and my insurance $100 for this knee brace. Her staff asked me interrogating questions about my follow up appointment. Again, it's not like I was asking for any medication but a note for school to get assistance to and from my classes (a service my tuition dollars pay for). I am still experiencing a lot of pain but will not be returning to this office ever again.