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    Albany Greyhound

    1.4 (9 reviews)

    Albany Greyhound Photos

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    1 year ago

    So good and so beautiful it's clean and perfect for my children I go here like 2 times a week

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    4 days ago

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    3 years ago

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    8 years ago

    Helpful 15
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    2 years ago

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    7 years ago

    Worst customer service ever! I gave them one star because it's not possible to give them a zero.

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    6 years ago

    This place is so gross. Waiting for friends bus to arrive and saw nice running across the floor. Feel bad for the people that work here.

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    7 years ago

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    9 years ago

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    Megabus

    Megabus

    2.5(2 reviews)
    4.6 mi

    There are two Capital Region stops for Megabus. The SUNY Albany one is better, provides you can get…read morea lift and don't need to park a car. Sure, the trip takes a little longer, because you'll have to stop at the Rensselaer train station before heading down to the city. But because the bus is empty at the SUNY stop, you'll avoid the crush of humanity and the stress of finding a seat. Plus, there is a much larger CDTA bus shelter at the base of the Collins Circle should the weather be bad. And if the weather is good, you've got a fountain, flowers, and that distinctive brutalist architecture to admire. And now that we,be got UBER and Lyft, catching the Magabus at this stop should be a no brainer.

    I am very disappointed with Megabus.Last Friday evening i scheduled the bus at Suny Collins circle…read moreat 6:00pm .The bus did nit arrive until almost 9:00pm. I called the customer service number to speak to a representatative.They could'nt tell me anything about the 6:00 bus .They told me to call back in 10 minutes.I explained to the dispatcher tgat u wlukd be unable to call back becsuse my ohone needed to be charged. Due ti thr lzteness of the bus and no where to go in order to charge it. When the bus finally did arrive the bus driver had a negative attitude ,no explaination or apology ! To make matters worst he gave me a hard timr sbkut my not being able to show my ticket.due to myphonenot Being charged.He commrnted you've got a problem don't you!

    Fox Bus - Interior of bus station (1/2)

    Fox Bus

    1.7(32 reviews)
    2.7 mi

    "The Chinatown Bus is the bus only masochists take." - one of my friends…read more Is this bus as cheap as megabus or greyhound? Nope; well, yes on holidays. (Always a fixed $20, one way.) Does this bus have wifi service? Haa. You're funny. Does this bus have friendly service? If you speak Chinese, maybe. Are the seats cramped? I'm 5'3 and petite so nah. My tall friends say otherwise though. Is there a bathroom? Yep, but youre better off destroying your bladder. Are you guaranteed a seat? Only if you're good at wrestling your way through crowds or squeezing through them like me. (On a real note, its not bad. It just depends when you go. Eg. On holiday times, a prepurchased bus ticket dont guarantee you a seat.) So why am I giving this place 4 stars? Why take this bus? It's convinent and flexible. The bus comes every 1.5 hours starting at 8:00am till 10:30 + some extra times (128 Central Ave to NYC) 11 buses in one day! Megabus and greyhound have maybe 4-5 buses each in one day. You can purchase tickets on gotobus.com with a credit card but they don't require you to buy a bus ticket ahead of time. You can just show up and get one (CASH ONLY.) Decided to make a spontaneous trip to the city in the next hour or woke up late and missed the bus you need? The Chinatown bus has got you covered!

    I've taken one of the Chinatown buses to Philly and figured the experience would be similar. The…read morebus to Albany does have WIFI. Not the best but it does help to past the time and lets you check your emails. Some of the seats are broken. People always snack on the bus. So crumbs galore! Customer service is meh. Never had a problem with the Philadelphia bus but this one is definitely a "don't slow us down" kinda place. But for $20 one way, cheapest option I had for the trip. Took me to walking distance of Albany Med Center which is where I needed to go. Would I take it again...probably. $40 flat and 20 min walking from the hospital. No need for uber.

    Photos
    Fox Bus - Cleaner then the bus last chances

    Cleaner then the bus last chances

    Fox Bus - Bus schedule as of 05Dec2017

    Bus schedule as of 05Dec2017

    Fox Bus - The Albany station

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    The Albany station

    Megabus

    Megabus

    2.1(31 reviews)
    2.0 mi

    On time. Clean bus. Excellent driver. No muss no fuss. Good value. Good service from operators at…read morethe call service and helpful person at the bus station. Keep up the good work.

    You get what you pay for…read more They advertise $5 fares, I've yet to snag one that low. But even when I've paid $50 for a one way ticket, there's not a cheaper/easier option to get to certain local cities without renting a car. So this is a company I'm happy exists, but really, really temper your expectations. I've had trips that went seamlessly, and I've had buses that arrived 90 minutes late in the freezing cold. Lateness is forgivable, you can't always account for everything, but their customer service is horrendous. You're going to be lied to, hung up on, ignored, you're going to be told conflicting information, you're going to have to argue and fight for any kind of compensation - and if you do receive it it will be in the form of credits to use towards future Mega Bus trips. But you can get those credits. Keep calling, keep talking to as many people as you can. The calls are recorded, so if someone says something they do have to be held to it. While refunds aren't given for lateness, "compensation" is given depending on the amount of time the bus is late. No one will notify you if your bus is running late, you have to call and the people who work for this company are clearly miserable, from the ones answering the phones to the ones assisting you on the bus itself. At one point I was told my bus was in Canada - 3 hours away. It wasn't. People left the line because of that information, but we all exchanged numbers and I was able to stall to keep the bus there until they came back. The WiFi often doesn't work and the charging ports don't always take the newest cords or are broken. But the bathrooms are clean, the seats comfortable, the rest stops give you ample time to use the bathroom and grab a snack.

    Photos
    Megabus
    Megabus
    Megabus

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    Albany Greyhound - busstations - Updated May 2026

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