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    Adirondack Trailways

    2.3 (17 reviews)

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    14 years ago

    Encountered a rude driver on the Albany to New York route. Otherwise ride was comfortable.

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    Premiere Transportation

    Premiere Transportation

    3.3(26 reviews)
    1.6 mi

    My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

    The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

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    Premiere Transportation
    Premiere Transportation
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    Constitution Coach - Constitution Coach Inc.

    Constitution Coach

    4.0(3 reviews)
    91.8 mi

    Took a bus trip to a Yankee game today…read more Driver rating - 4 stars-nice smooth fast ride. We ran into a big backup in Danbury, he jumped off the highway, made a few zigs and zags and got us onto 684 easy as can be. Nice driving on tight street corners in the Bronx. If only he had more of a personality he'd have rated 5 stars - he was kind of quiet Bus rating - 2 stars Bus seemed old and out of kilter. We rode on Bus #43, and the second TV monitor on the right was terrible - it blinked off and on the whole trip. On the way home there was a major malfunction of the Air Conditioning that had water pouring out of the overhead bins onto many passengers. Some of the water was brownish and disgusting. Must have been some sort of a drainage issue. So how did they "fix it"? Easy- they shut off the overhead AC on a day that saw triple digits of temperature.

    I used constitution coach for my wedding--they handled transportation for about 100 people. I find…read morethat transportation seems to be the one issue that comes up at every wedding. It went perfectly with this company. They were able to provide 55 passenger buses for a very reasonable price. I also kept making last minute changes, Darren was so easy to work with. He told me not to worry and we could make changes as often as needed. Most importantly the buses arrived early, got everyone where they needed to be, and were clean and air conditioned.

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    Constitution Coach - Constitution Coach Inc.

    Constitution Coach Inc.

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    Megabus

    Megabus

    2.5(2 reviews)
    4.6 mi

    There are two Capital Region stops for Megabus. The SUNY Albany one is better, provides you can get…read morea lift and don't need to park a car. Sure, the trip takes a little longer, because you'll have to stop at the Rensselaer train station before heading down to the city. But because the bus is empty at the SUNY stop, you'll avoid the crush of humanity and the stress of finding a seat. Plus, there is a much larger CDTA bus shelter at the base of the Collins Circle should the weather be bad. And if the weather is good, you've got a fountain, flowers, and that distinctive brutalist architecture to admire. And now that we,be got UBER and Lyft, catching the Magabus at this stop should be a no brainer.

    I am very disappointed with Megabus.Last Friday evening i scheduled the bus at Suny Collins circle…read moreat 6:00pm .The bus did nit arrive until almost 9:00pm. I called the customer service number to speak to a representatative.They could'nt tell me anything about the 6:00 bus .They told me to call back in 10 minutes.I explained to the dispatcher tgat u wlukd be unable to call back becsuse my ohone needed to be charged. Due ti thr lzteness of the bus and no where to go in order to charge it. When the bus finally did arrive the bus driver had a negative attitude ,no explaination or apology ! To make matters worst he gave me a hard timr sbkut my not being able to show my ticket.due to myphonenot Being charged.He commrnted you've got a problem don't you!

    Adirondack Trailways - buses - Updated May 2026

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