Jill does an amazing job! Highly recommend her and her services, from a cut to color to highlights and keratin.

Complete hair makeover! Adriana was excellent. I asked her to do what she'd recommend given I have tons of grays. She did a full self of highlights to help with the coverage. She was very detailed, caring and most of all professional. Definitely going back to her. read more

Alban Hair Design - Highlights - Hair Salons Near Me - Braintree, Massachusetts

Highly recommend! I went to Alban Hair Design to get a keratin treatment and was extremely impressed with the results. At the end of my appointment, my typically very curly hair was perfectly straight. I went before a trip to Europe and Jill ensured me that the high temperatures and humidity predicted on my trip would not impact my hair - she was correct! She did such an incredible job. read more

Jill is fantastic. I discovered this place a few years ago on Groupon and boy am I glad I did. My hair has never been this healthy and the keratin product she uses is the reason for it. I highly recommend her to anyone. read more

Alban Hair Design - Finished cut and keratin treatment - Hair Salons Near Me - Braintree, Massachusetts

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Had a 3pm appt with Adriana. Took off work early to make the appt and got there she let me know she was running behind 30+ minutes. "Ya know stylists run behind". I asked her why she did not call to let me know so I could stay at work a little longer to that she responded "oh sorry, you wan to wait or reschedule" I will never be back to this salon the unprofessionalism and uncaring attitude is horrible. read more

I came here after 2 poor experiences at having Keratin treatments done - one at Arnold Wayne with Cathy, another at Lotus Salon - both in Braintree. I needed a new salon as my stylist Dennis left his last place and was nowhere to be found. Prior to Dennis, I had the same stylist for 15 years until he tried to burn his salon down for the insurance $ and was deported back to Portugal (people are crazy!!). I found Alban Hair Design, like I did Arnold Wayne and Lotus, via Groupon. I wanted a salon in Braintree or Weymouth, close to home. Normally I'd look to a friend for a referral and stop trolling Groupon, but all my friends have stick-straight hair and don't get keratin treatments. I have crazy, kinky, curly, rat's-nest-frizzy, out-of-control hair and have had so many bad experiences with stylists over my lifetime. If you have my kind of curly hair, you know what I'm dealing with and that it's really hard to find someone that actually understands how curly hair behaves. But, it's funny...as soon as I heard the owner, Jill, was Brazilian, I had a really good feeling (Keratin treatments originated in Brazil, after all and Brazilian women typically have curly hair, like me!). And just to be clear, I'm not Brazilian myself... but the entire time I was there (and I was there a little over 3 hours, as Keratin treatments, and a cut, take a loooong time), I didn't feel like that was an issue. You know what I mean if you've ever gone into a nail salon where everyone speaks another language and you wonder what they are saying, and if they are talking about you? lol. The salon is nearly in the middle of a rather busy intersection right across from the Weymouth Landing Commuter Rail stations, so you could easily miss it. It's a converted 2 family home, with the salon on the first floor. Thankfully there is some parking (not a lot) in the driveway. It was spacious, clean and appeared well stocked. There was a separate room where a woman was doing waxing, and boy was she BUSY with lots of women coming in and out while I was there. I'm not sure what other services they have, aside from hair and waxing. Jill was lovely, warm and friendly. She really made me feel right at home. She even offered me some lunch (she was just finishing when I arrived), which I politely declined. She talked with me about my hair, asked lots of questions, and listened to me about the issues I've had in the past with it (I've had Japanese relaxers, perms, you name it, over the last 30+ years). I have a weird cowlick that she pointed out (lots of stylists don't even notice or just try to pretend it's not there - do you SEE why I've had bad hair styling issues?). Jill took her time on the keratin, and even did a quick trim for me without charging me for it (I evidently had made a mistake and bought the Groupon for just a keratin, not including a cut). We talked about what products I used and she recommended two products, one of which she doesn't even carry (AHA!! not trying to sell me anything I don't need - LOVE IT!!). She even let me take a picture of the one she did carry, so I could find it later, if I decided I wanted to try it out. Most important - she took the time to show me how to style my hair to give it some body (it was UBER straight when she was done, so this was very much appreciated). She described what it should look like when it dries naturally vs. when I blow dry it, and told me that if it didn't look like that in a couple of months, to come back and she'd fix it, for free. Nobody else in 7 years of getting keratin treatments has taken the time to do all of this. I was impressed. But the real test is how did it last, right? Well, 2 months later and my hair looks great - better than it has ever looked after a keratin treatment. It's still very soft and straight. I have found my new "hair home" and I'm thrilled. Go see Jill...this place is a hidden gem! It looks like she uses FB for her website - it's https://www.facebook.com/albanhairdesign/info/?tab=overview read more

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Bought a groupon for this place for a highlight, cut and blow dry. I get there on time but hairdresser was still working on another customer so I ended using waiting 25 minutes for Jill? to get to me. Finally she comes over and begins to give me a (no exaggeration) 25 minutes lecture about how horrible my hair is for using store bought dye when I touched up my roots. She was very demeaning and I kept asking her what she suggested and she kept saying she didn't know and that to "fix" my hair would cost another additional $200-300 in addition to the supposedly $218 groupon value. Then when I decided to get up and leave she kept saying she would do my roots though... I don't care if she had agreed to do my whole head for free at that point. I would rather walk around with my big mess of a head than have that lady ever touch it. Awful experience...Practically left in tears. read more

I never gave any reviews on the web before, but after some thought I decided to review Jill as I wish no one goes through such a horrific experience as me . And I am not sure if google accepts zero stars that's the only reason I am giving her one. I went for hair color,highlights, keratin, cut and a dry, I booked all of that through the website. 1-From the minute i showed up she told me that she has a customer coming at 2:00 and she has to be done by then clearly she wouldn't have been done and I knew she will be running late for the customer that's scheduled at 2:00!!! Great time management 2- I told her that she is hurting me while applying the highlights as my hair is tangly and she is pulling in it she said"it looks like u are too sensitive people as sensitive as you shouldn't get their hair done. 3-I was watching something on my phone in Arabic and she said put it off I need to hear my music!!! Great customer service 4- the highlights showed zero color all my hair was the same color and it was a waste of time and I showed zero frustration about it as I wanted to get done . 5-she was done with my hair at 3:10 and the lady came 2:10, and when I asked her to wash my hair and do the dry after the keratin she went crazy screaming at my face !!! 6- telling me that I only go to her place because she can accommodate me as I wear a headscarf and she can put down the curtains and I can't find that elsewhere !!! Very racist 7-she had scissors in her hands yelling at me which was so scary and telling me that she doesn't have all day to do my hair and I will get her in trouble with the other customer!!! Obviously it's not me who scheduled the other customer at that time. And how can you yell at someone that way. A few months ago I walked on her shouting at another customer I should have known better. You go to a hairdresser to enjoy your time and have a good experience not to get lectured, criticized and hearing racist comments. I recommended her in the past to a number of friends but I will spread the word. read more

Absolutely worst service ever. And I didn't even get my hair done! I bought a Groupon on Saturday and scheduled an appointment for Monday. I received emails for both 2pm and 3pm appointments. I called at 12pm the day of the appointment to make sure I arrived at the correct time. No one called me back. Red flag #1. I arrived at 2:55pm and was told "come look at my screen, there's a big problem". My appointment was at 2pm. When I picked it on google it was 3pm available. The owner explained, "I wish people wouldn't use google because it doesn't schedule correctly". Why the hell would you keep it then?? I told her I called several hours ago to see what time I was supposed to be here for my appointment. She replied, "I don't have time to call people back. I'm by myself". Keep in mind, she had no one in the chair right now. Probably received my call, didn't call me back and waited until I took off work and drove all the way there to be informed I didn't have an appointment. I told her thanks anyways but I didn't want to stay and get my hair done by someone so unprofessional, to which she said, "calm down". I left stating I would get my money back from Groupon. Complete waste of time and completely unprofessional. Even how she talked to me, she had no respect or consideration for anyone but herself. DO NOT GO HERE. read more

Best place to get a keratin treatment in Boston- friendly, welcoming, and a great, quality treatment! I moved from Boston and miss getting my hair done here. read more

I've been to Alban Hair Design a few times over the years, but not since the re-opening amidst the pandemic. I typically don't write negative reviews, even if I have had a bad experience somewhere. After having an appointment about a week ago, and speaking with other business owners and first responders, I felt I had to. The owner is not adhering to the MA mask mandate or COVID-19 protocols that all businesses are required to comply with. With all of the additional steps that so many small businesses have adopted so that they are able to operate, it's not fair to completely disregard this. I thought others should be aware of this before making an appointment, as I regularly check Yelp before making appointments anywhere. read more

I bought a keratin treatment on Groupon, and couldn't be happier with my results. This place lives up to its rave reviews. HIDDEN GEM!!!! I have long, naturally swavy hair that gets frizzy in the humid summer months, and I destroy my hair with hairspray at my job and tying it back to go running. I was very much in need of some hair love! I learned that I was actually getting a "Brazilian blowout" which is different than a regular keratin treatment. Unlike a regular K treatment you don't have to keep your hair down for three days straight without washing it, tying it up, or getting it wet. This is HUGE bc I am very busy and active, work and exercise almost every day and wear my hair up a lot... I can't go 3 days without washing it/putting it up!! And also, you don't leave with that nasty greasy feeling that K treatments give you. That being said my hair has never been this soft and shiny. I hardly need any products for it to look good. She even gave me samples of high-quality shampoo and conditioner that I'm considering buying because I love it so much. I'm trying to use minimal products and styling tools as long as I can now. Even though I won't be able to pay the Groupon price next time, I'll still go back bc I have legit supermodel hair now!! read more

Both, the salon owner Jill and her daughter Adriana are hair experts. Nowhere else I've ever gotten a better keratin treatment like the ones I get in their hair salon. I originally bought my deal through Groupon and I can tell you, they lived up to my expectations. They take their time doing my hair until I am totally satisfied. They did it back then and every time go they do an awesome job in my hair. And they always treat me like family. That's why I keep coming back. Thank you ladies! read more

I had a wonderful experience today at Alban Salon. Jill, the owner, is personable and very passionate about her work. She is very knowledgeable about hair treatment, color and care. She was very clear about setting time expectations, and prices are fair! Skip taking a drive into Boston and stop in to see Jill and Adrianna. You will not be disappointed when you walk out! I will definitely stop in to see Jill and Adrianna again. Thank you for a great afternoon, I am thrilled with my new hairstyle! read more

Alban Hair Design - Brazilian Keratin treatment and haircut! - Hair Salons Near Me - Braintree, Massachusetts

I have been going to Jill for 2 years now - I originally got a Groupon for a Keratin treatment and it came out AMAZING. It lasted for about 5 months and I went back for another round - same awesome results! I get my regular haircuts with her and have never had a problem. Once in a while I may wait longer because she's finishing up a client - not a huge deal to me, as she always takes her time with me and I make sure not to make strict plans. Her and her daughter are lovely people and I highly recommend them!! Obrigada! read more

Jill is amazing!!! I got a keratin treatment and haircut and it came out amazing! She is so nice and very knowledgeable. I will be going back! read more

I came across this salon listing for a keratin. I didn't necessarily have high expectations as it is a small salon, in what looks like a private house. Well, the salon backs upright on the river and is very serene despite being located at a busy intersection. Now, for the service: Jill was personable, professional and my hair came out AMAZING! I highly recommend. She and her daughter are sweethearts and I have received so many compliments on my hair! I am very pleased with how long the keratin has lasted as well. I will definitely tell my friends to visit. Couldn't be happier. read more

Never have I been treated so poorly by a customer service establishment. I purchased a Groupon Wednesday and was psyched that I could get an appointment so soon. I was informed by Jill, the owner, that she had a cancellation on Friday at 11 and I could take it. I told her I would need to speak to my babysitter and see if that was ok. She said there was no guarantee the appointment would still be there, so we agreed that I would make the appointment and if for some reason I couldn't make it I would give her a call back. I was able to get my babysitter to agree to sit for me, so I kept my appointment. I woke up this morning so excited for a haircut and treatment. I am a mother of 3, so these opportunities don't come often. I rushed to the salon and made it just on time. I was hit by the smell of marijuana when I walked in, which I thought was a bit unprofessional but I was willing to overlook it. Jill glances over at me and gives me a look that I wouldn't read as friendly. I was immediately putt off. She asks if she can help me and I tell her I'm her 11 o'clock. She proceeds to point at a woman sitting in a chair and says no, she is my 11. At this point I'm extremely confused and she pretends to have no recollection of my phone call. All of the sudden she puts on an Oscar worthy performance and says "ohhhh, I cancelled your appointment because you never called me back." I let her know that that wasn't the agreement we made, that I would've called her back if I couldn't make it and that wasn't the case. She does nothing to further explain and instead tells me she isn't going to take me because she's busy and shows me the door. She doesn't try to reschedule, or take any steps to apologize for the confusion. I ask her what I should do about my now useless Groupon and she says that isn't her problem and I should call them. In my opinion she isn't a professional because a professional would've taken the proper steps to rectify the situation. I was left embarrassed and extremely disappointed. I wouldn't recommend this salon to anyone looking for a professional salon experience. read more

She doesn't respect her clients , you have numerous choices just don't choose her to do you a service

Great experience! Jill spent a lot of time with me and the results were amazing. My hair is very thick and a combination of curly, wavy and frizzy. It's a nightmare to style, and I can't do it by myself. When I went to my regular colorist/stylist (on Newbury Street in Boston) after the keratin treatment at Alban Hair Design, she raved about my hair. She asked for Jill's contact info and is making an appointment for herself (and she gets these treatments for FREE at her salon in Boston)! I also brought with me the special shampoo & conditioner that I had purchased at Alban, and the woman who shampooed my hair loved it. She said the smell was so much nicer than the keratin shampoo in her salon and took down the information on the bottles to order them. A huge compliment if you ask me! read more

Be very CAREFUL! Terrible time management and overly priced. Spent 5 hours when she said she could do it in 3.5 hours. Spent too much time criticizing hair stylist that do keratin. Charged me 500 for keratin when she charges two friends of mine 150. I brought a Groupon thank god I was able to use that but it was pointless if I have to pay such a difference. Did I mention she cut my hair short? I let my hair grow for almost 2 years. It was below my waist. I wanted to cut 4 inches and she cut it so short it was above my breast. I could not believe what happened. Oh and NO apology! She laughed the whole thing off saying she gets too excited cutting hair. Jill, never again. Maybe my friends had good experiences but not me. read more

If you have even an ounce of self respect and dignity, avoid this place like the plague. I went to this place once over a year ago for cut and style- no problems, great cut. But Jill seems to have gotten very comfortable over the past year, as four friends and family members that had gone to her just in the past two weeks ALL had issues with her and will no longer be seeing her, as well as me. On her own website, Jill had listed "Keratin + Cut (Groupon $179)" which has since been removed from the site. I didn't realize there was a Groupon before seeing this on her site, so I went to Groupon and purchased the voucher. First, when I arrived and showed her a picture of what I wanted for length, she dismissed it, saying "you people (presumably Middle Easterners) never know what you want and end up complaining it's too short- no I'm cutting to here!" --umm, excuse you?! Then, when I went to use the voucher, she said she would not honor it because it's not profitable, and for new customers only. This was not listed anywhere on the fine print, but she said it was "common sense". Sorry, that's NOT how coupons work! I contacted Groupon who 100% agreed with me and said she had to honor it, but she said she would only take it if I paid her an extra $100 (total $279) to cover her lost costs. Woman, if you don't like Groupon and it loses you money, DON'T ADVERTISE FOR IT!! She said if I hadn't purchased the Groupon, she would've charged $150, but with the Groupon, a total of $279. To put a customer through this due to your own shortcomings is WRONG and immoral. The only common sense thing in all this is that even when the customer is wrong, you don't put them in trouble and distress. But she was completely at fault, did not accept responsibility, and did not budge. I am generally an easy going person and this is my first ever complaint to a business- but this is a public service announcement. Worst. customer. service. ever- AVOID. read more

Bad service ! I spent so much on keratin treatment and there was such poor result! Beware- when you do keratin they flat iron your hair too and make it look great on dat 1- after d first wash hair was back to original , I.e normal frizzy curly condition ! No refund given no customer service given even after the complain ! 0 star for horrible service ! Do not get fooled !! read more

My hair color experience at Alban was great! Jill the owner was very personable and she took extra time with me to make it a pleasurable experience. The salon is very clean and comfortable and has a nice view of the river. She was very flexible in scheduling a evening appointment for me which I greatly appreciated. I went to Alban after trying to color my curly hair myself and I made it to dark. She explained the different techniques to make my hair color lighter and let me choose what was good for me. She did a wonderful job with the color and cut as it came out just right. She also straightened my hair with a blowdry to show how my hair would look if I did a keratin treatment. Jill was able to answer all my questions and she is very knowledgeable and talented in her craft. My hair came out awesome, I was very satisfied with her service and the prices. read more

I had a very unprofessional experience. I arrived prior to my scheduled appointment and was left sitting outside for a minimum of 30 minutes prior to Jill opening the door. She did not apologize and did not offer an explanation. After recent experiences I have heard from others who have gone I will never come here again. Boston has no shortage of talented hairdressers. read more

Had been looking for a new hair dresser for a few months now, since mine had to move away. Found out about Alban hair design. I finally made an appointment and I have to say I left Jill in absolute Love, my hair was nothing but perfect. She did exactly what I asked but exceeded my expectations in all aspects. I got the Keratin done and got layers as part of a new hair cut. It's been now 2 weeks and here I am to say my hair is so healthy, still so shiny and easy to care for. I super recommend it. read more

Never in my life have I had such a bad experience. I showed her a picture of a haircut and what I got was about 4 inches shorter than the photo. She cut off about 6 inches from my hair after I told her I was trying to grow it out. It was awful. She just kept cutting and cutting. It was like a woman with a vengeance. I'll never go back to this place. Very horrible customer service too. It will take months for my hair to grow back. If you like your hair even 5%, steer clear of this woman and her sheers. She will make you regret ever stepping foot into her salon. How hard is it to stick to a picture and how about listen to your clients? read more

I had a wonderful experience getting a keratin treatment and hair cut. Jill, the owner, and her daughter were both so sweet and personable. They made me feel right at home. Jill taught me a lot about hair care and didn't bs me into buying products! She was very honest about how to maintain healthy hair at home, which I really appreciated! My haircut is fantastic and she's very thorough in getting it perfect!! And to top it all off she has the most reasonable prices ever!!! I definitely recommend this salon. read more

I found Alban on Groupon as I was looking for a new hair salon. The deep conditioning (with scalp massage) was really a bonus deal! Jill really knows hair and knew exactly what cut I wanted and how to "clean up" my uneven layers. I really want to share with everyone just how welcome I felt and so relaxed. Everyone was so friendly and personable, and I got a great hair cut!! I would very much recommend to anyone looking for a new hair dresser... read more

I would highly recommend this hair salon! The salon itself is so beautiful and feels like home! The employees are very friendly and very nice! Also the prices are very reasonable! Overall I had a great time here! read more