Great at selling and fast installation'(key pad for alarm not centered and not level - that is another story) BUT - When it comes to guarantee they will give you a hard time on the phone, will take two weeks for appointment and will not arrive on the day they promise and when you complain they finally make you wait another week and send a technician who can't solve your problems with the camera because he does not have the cable to fix the situation and in addition you have to pay them for the cable that they say is broken but don't know where and now have to pay $0.89 per feet of cable. I have my own cable, and they will not use it. (of course they want to charge me) $79.21.
Next time I will buy and install my own system and not be at the mercy of the end of this contract. How ADT keep them as authorize dealers with the service they provide is a mystery to me. Still waiting for a manager to call me. Don't use this ADT dealer. read more