after me posting the bad review ADT contacted me & is resolving…read morethe problem nicely--I am very happy with them again--I tried to remove the bad review but yelp was giving me problems doing so--

This is not even the ADT company that is stateside. ADT in the VI simply pays the stateside…read morecompany to use their name. Also, I contracted them for an alarm system and camera system and both systems have worked only about 50% of the time. Now I'm trying to return the equipment and get my money back and Barry, the owner, is not being cooperative. This company is terrible and the service is terrible. I wouldn't recommend them in a million years.

Se me partió la llave de la casa está mañana cuando trancaba la puerta. Busqué en Yelp y vi que…read moreValenzuela no quedaba lejos. Arranqué en mi hora de almuerzo y pedí dos copias. Me las hicieron rápidos. Desafortunadamente ninguna funcionó cuando llegué a casa. Tuve que regresar y pedir que me las reemplazaran. Las reemplazaron sin problemas, no me cobraron. Estas copias salieron buenas. Al final todo se dio. Sin embargo, fue una inconveniencia tener que ir y volver en el tráfico de la hora de almuerzo. En general el servicio al cliente fue bueno. Respondieron bien al problema y sin issue. Por eso, estoy dispuesto a darles otra oportunidad. Pero no en la hora de almuerzo porque me quedé sin comer.

Was searching for new locks for my grandparents, but I wanted them to all have the same key…read more Valenzuela Locks was great! Found the locks I needed (wanted) and they were so thoughtful they even worked it out where I could save some money on the keying two of the locks. Love the family oriented values and service. Will definitely return if I need more locks or safes! And I will definitely send anyone that asks to Valenzuela Locks for their lock/safe needs and amazing service!

pésimo el servicio mandaron un technico para decirme cuánto me salía un trabajo me están cobrando…read morela visita pero llevo una semana esperando para ver la cotización y aún nada. el technico ya me había dicho que me cobraría la cableria pq es lo único que tiene que hacer todo lo demás lo pongo yo. he llamado ya varios días diferentes incluyendo que llame al technico y nada

Great at selling and fast installation'(key pad for alarm not centered and not level - that is…read moreanother story) BUT - When it comes to guarantee they will give you a hard time on the phone, will take two weeks for appointment and will not arrive on the day they promise and when you complain they finally make you wait another week and send a technician who can't solve your problems with the camera because he does not have the cable to fix the situation and in addition you have to pay them for the cable that they say is broken but don't know where and now have to pay $0.89 per feet of cable. I have my own cable, and they will not use it. (of course they want to charge me) $79.21. Next time I will buy and install my own system and not be at the mercy of the end of this contract. How ADT keep them as authorize dealers with the service they provide is a mystery to me. Still waiting for a manager to call me. Don't use this ADT dealer.

Lunes 6 de abril de 2026 copia de llaves y accesorios en Fajardo local frente a National…read more Estacionamiento disponible al frente del local. Tuve que ir dos veces y siempre encontré estacionamiento. Servicio rápido.

Fast easy and experienced. They carry a large selection of key, gate locks and door locks. One stop…read moreshop. I was in and out

This place made my stressful situation very bearable. I was locked out of my car and they came very…read morequickly. The service was prompt and I didn't feel robbed. 10 stars