I've never been very trustful of any auto repair business, mechanic, or the like, but since I've…read morefound this place, I can truly say that I've been lucked out. After having taken my '03 Civic to more shops than I can count and leaving each one either being ripped off, the same problem not being fixed, or even with more problems than I came there with, I didn't really think I could trust another shop or one more mechanic telling me that not only was "W" the issue, but also "X", "Y", and "Z' and that in order for me to fix said issue, I would have to fix all four. It was a bit unbelievable really.
I wanted to get a second opinion before burning my wallet in half, so I stumbled upon three Yahoo reviews for this shop, all rating it no less than 5 stars, and I can tell you I was a little skeptical at first. However, after actually having been there myself, I am surprised there aren't more reviews out there on Google or Yelp. So I guess I'll be the first.
I am going to start out saying that I am not too fond of all the construction being done along the street, but that's a minor issue. The shop is a little hidden since it doesn't exactly sit on the corner but is definitely visible once you turn on Belle Park (it is right across from a small Church center). Size-wise, it's pretty big in comparison to a lot of the other auto repair shops in the area and, although, from an outward aspect, it doesn't have the best overall appearance, I'm not there to pay for good looks. I am looking for quality service, and for the first time, not to be cheated out of the money I put in.
It wasn't the easiest to schedule an appointment over the phone as the receptionist wasn't too pleasant, but I wasn't about to rate this shop negatively because of that. The shop owner, himself, is probably one of the most genuine, knowledgeable, straightforward, and honest-to-goodness men I have met, in any business for that matter. Upon questioning him on what was wrong with my car, he told me the exact problem and my options for fixing it; no run-around speech or extra garbage. In fact, "X", "Y", and "Z" weren't even a problem as the other shops had claimed and those parts I had paid $$$ for?! Yeah, cheap parts that would only force me to return to those crappy shops when something starts breaking down.
I can't say that I really "know" the guy on a personal level, but it truly only took me one visit for my gut to tell me that he was someone I could trust; a family man and a humble business owner. He saved me so much more money and time; and time, my friends, is an essence.
It has been almost a year since I first came there and my car is still running in tip-top shape. I stop by occasionally for auto advice or maybe minor things like an oil change, but I probably wouldn't trust even the most trivial things with any other mechanic, and this is coming from someone living in far West Houston, near Katy. It's not the closest drive but well worth it.