Pediatric orthodontics can be hard to navigate, but Chicago Pediatric Dentistry & Orthodontics…read moremakes it all so easy. My initial call with Natalia at the front desk was wonderful. She explained their no-pressure orthodontic consultation and found an appointment time that worked great for my family and I. Natalia and the entire front office (special shout-out to Melissa too!) have always been kind and helpful. We had a great consult with Dr. Dale. He was so thorough in his exam and recommendations, with a warmth that we had never experienced before. We are so grateful, as our daughter (and we, her parents) were instantly put at ease. We immediately wanted to become his patients and plan to be for many, many years! Becky assisted us regarding orthodontic cost and payment options. She is SPECTACULAR. There was never any pressure to proceed, and she and the team made sure that everything was explained in full detail so we knew what to expect at all times. Above and beyond! That is what Chicago Pediatric Dentistry & Orthodontics is. Our daughter was actually excited and still is to have braces on her teeth. We are in awe. Thank you magnificent Chicago Pediatric Dentistry & Orthodontics team! If you want excellent orthodontic care - you MUST check them out.

Dr. Dale Benjamin misled me at the consultation by promising treatment that left me with a huge…read moreoverbite (bigger on the upper left than on the right side), teeth were not fully aligned, a piece of a tooth broke during the treatment, he shortened my upper left tooth in trying to create impression of delivering quick results and most importantly left me with misaligned bite where my upper and lower teeth no longer match. As a result I can't close my mouth properly and I am in constant discomfort that led to jaw pain, headaches, tension in my tongue, face and neck muscles, and a lot of anxiety. My face changed significantly as a result of the treatment. Dale Benjamin refused to give me a refund unless I sign a release form that I am taking the refund as a settlement and I release him from any liability that may arise from his treatment. When I reached out to him regarding the jaw pain he referred me to a general dentist for a toothache. In my opinion Dr. Dale doesn't have any integrity and he is not trustworthy. I still haven't begun a treatment somewhere else because I paid $4,520 to Dale Benjamin and now I have to pay $7,500 to another orthodontist to fix what Dr. Benjamin messed up. Therefore I have been wearing unattended braces since April 2024, the colored O rings started falling out and I accidentally swallowed three of them. With that said, you should think 100 times before you hire a board certified orthodontist with university degree who will trick you into a treatment that caused more damage than good and who wants to be released from any liability that might arise from the treatment he provided you with. I don't know how I fell for the promises of Dr. Benjamin. Had I known that that after one year I will have the overbite of a horse and I will not be able to close my mouth properly I would've ran away from his clinic. At the consultation I chose metal braces. I am 41 years old and Dr. Benjamin asked me how I am going to date with metal braces. Well, I see no issue but anyway my dating life is not Dr. Benjamin's business. I began the treatment and when I went for my first check up he referred to me as "you were the one with the metal braces" and he rushed to clarify that I am the first adult patient he has ever had to choose metal braces over ceramic. At this point I don't know what made the doctor feel so comfortable talking to me like this. Was the big issue because of a $600 difference in the price or the doctor is normally a bully who likes degrading his patients. The only reason I agreed to this treatment is because he assured me that there will be no tooth extraction and now he was recommending extraction. Dale Benjamin apologized that he misspoke at the consultation by saying there will be no extraction. I consulted with four other orthodontists and they all did not recommend extraction of premolars as suitable for me. I also want to mention the office manager Shelly Martinez. When I spoke over the phone with her to share my complaints and dissatisfaction with Dr. Benjamin's work she called that a slander accusing me of lying and slandering Dr. Benjamin because I quote: "She doesn't know him in this light". No worries, I will upload photos of what they call a "slander". That was a very disappointing experience. I come from Europe where doctors with university degrees don't sit like a salesman telling you anything you want to hear in order to sell you their services. I regret the day I went in for a consultation and I fell for the promises of Dale Benjamin. I regret the day I hired Dale Benjamin. His treatment caused more damage than good. Now instead of taking the braces off and moving on with my life now I have to begin a new treatment, spend thousands more, undergo a painful surgery to remove impacted wisdom tooth and then spend another year or more wearing braces but that doesn't guarantee that for the $7,500 I will spend the overbite of a horse will be reduced as it may end up permanent. Hiring Dale Benjamin as my orthodontist was the biggest waste of time and money in my life!

Dr. Joanne Oppenheim and Ms. Caryl are AMAZING! I was worried how my son is going to do for the…read morefirst time x-ray his teeth, is he going to stay still for the machine to move around for 16 seconds! But with the calmness and the techniques to help my son understand and followed her direction and the most important things was the smiling faces of them and the calm voices made everything went smoothly! I was so relieved! And I'm very proud of him that he could do it! Everyone here is very friendly, very helpful and the place is very clean! And the overhead TV while doing the cleaning teeth is GREAT. Thank you very much Dr. Joanne and Ms.Caryl , you are Amazing!

Saw Dr. Joanne Oppenheim for my 2yo and almost 6yo and couldn't have been more impressed!!! She was…read moreincredibly knowledgeable, amazing communication with my husband and I and with our two kids! Dr. Oppenheim has such a wonderful vibe and really educated all of us in the most professional, efficient and calming way during both exams! She was personable and her assistants were so wonderful - especially Araceli. We were recommended by numerous friends who have their kids taken here and I get why! We look forward to coming back!

I'm sad to say our most recent experiences at Pine have caused us to move on to the next best…read morepediatric dentist. My 3-yo ended up with cavities and she was not the best sports at her cleaning. It was bad. So we came back for x-rays and she was still not the best. I was told we would need to book with their partner in order to put my kiddo under for x-rays and her dental procedures. That is when I put a stop to the plan of action. My kiddo needed a root canal and 4 extractions to her front teeth, I kindly declined and went to look for a second opinion. I was made to feel like her teeth had no hope, however my daughter has since gotten a crown and fill-ins, and zero extractions. Goodbye Pine Dental.

Not honest. Dentist wanted to pull out all 21 teeth my 3 years old had. She said they were all…read moredecayed and needed to be all extracted. I got a second opinion at Toothbuds and that dentist saved All my daughter's teeth. Do not trust them.

My first visit, and it was Stellar…read more I had an appointment a month away but asked if there were any openings sooner to please add me to the waitlist. The next day they told me they had an opening and I was able to go at the open time slots. Everything done via text. Very efficient. The entire staff was great. I got X-rays and a cleaning. They kept checking in to see if I was ok, and if I'm doing good. They even allow you to put on anything you want on Netflix if you want. Never had a dentist offer that haha The cleaning went great. Fast, and pain free. I've had some pretty rough cleanings before, this was as pleasant as it could be. I am coming back in to get a new retainer. And before I left they gave me an estimate of how much it would cost and they put me on the calendar for the return visit.

So glad I switched dentists and came here! Very clean office, very timely also. I felt very…read morewelcomed and comfortable! My hygienist and dentist were very professionally and knowledgeable!

My 4 year old just walked out of her first appointment here and said "mama…read moremy doctors are so amazing... can I come here everyday?" Her words say it all.. thank you Sasha and Dr Casey for making the experience so seamless. Will see you in 6 months.

This location is dirty, and the office staff is extremely incompetent. They also didn't inform us…read moreof a charge that wasn't going to be covered by insurance. After receiving a bill in the mail we spent weeks and numerous calls trying to speak with their office staff about the wrongful charge. After many promises they were going to call back they sent our bill to collections AFTER we already paid. If you want to go to a place that doesn't value its customer, will levy fictitious charges and then not call you back when you try to dispute this is the place for you.

They were always nice to me, answered any questions. Flexible scheduling. I think I had dr Rez, he…read morewas nice he was a dentist.

Keith is a superb hygienist. The staff is friendly and the dentist competent and equally nice. I…read morehighly recommend this practice.

these people were absolutely horrible. I went in to get a gum graft on one singular tooth and it…read morewas a terrible experience. they pushed me to do it as soon as I could - even thought I wouldn't say I was ready. they used phrases like "your insurance might not cover it later" I then got the surgery done and it looked terrible and did not hold. I had kindly called and emailed many times expressing my concerns but I was ignored, told I was fine, and they even emailed me in all caps telling me the periodontist will not be seeing me again because everything was fine. being so disappointed I stopped calling and now just have nerve damage and still a huge receding area in my gums. to top it all off they then send me letters with current balances after I had paid for everything and they ran it through my insurance saying "well they insurance won't pay it so it's stuck with you" and this was after I was told they had checked and everything was covered. overall this is one of the worst experiences I've ever had with any business and that's not an exaggeration. I still have gum problems and they're still sending me bills. do not go here.

Ever have work done on your teeth and they stick that paper in your mouth and tell you to 'bite…read morebite bite'...well imagine if your dentist had personality and said 'grind it like you mean it!' Everyone that works in this office is so funny, personable, great chair side manner and all of that just helps me feel RELAXED while they drill cavities! Equally important, this is not a factory where the dentist is going back and forth between patients and your appointment ends up being twice as long!!! I've had A LOT of work done in my life and can't recommend Dr. Joyce and her team enough! Plus--she sings along to the radio and it makes you smile inside and feel like you will survive the dentist chair. Negative-- parking. Pay to park garages are in front and public transpo is easy.

It was time for our first kids first dentist appt. which was stressful. I wanted to make sure I…read moretook him somewhere awesome and I am glad we came here. The wait was not bad, there are toys and a tv in the waiting room to keep the little people entertained. *Dr. Vitiello was great. She was very patient and informative which really helped calm all of us :) *There is a tv on the ceiling which is great to distract the kids. We will be back in 6 months for out next check up!!

The dentist practice is fine. They take on too many…read moreorthodontic clients, however, and thus have no availability. I've spent hours of my life trying to get appointments at either location, and shuffling my kid around town. We chose the practice because we could walk from our house, but end up having to drive to the other location most of the time. This was not explained as a potential issue when we started. We are being as flexible as we possibly can be - missing school and work!!!!!! - with no flexibility on their end. They simply have too many patients for the one Dr. We are trying to switch providers mid-process now, and will send our younger child elsewhere for sure.

My son has been a patient with Dr. Oppenheim for the last seven years. She's wonderful,…read moreprofessional and knowledgeable. I love her approach of less is more. If the teeth are in good condition, avoid any treatment that may weaken it. I totally agree! And her office is well run with a professional staff who manages your appointments in a timely manner and are always polite, courteous and responsive.

I have been taking my son here for several years. Dr. Oppenheim and her staff go out of their way…read moreto make sure my son with special needs has a good experience. They are extremely patient, thoughtful and kind. My son has a hard time sitting still for procedures and they never rush him and wait until he feels comfortable. I highly recommend this practice especially if you have a child who is anxious about going to the dentist!

Excellent dentist and staff. I am so glad we found this office. Saw changes immediately with sleep…read moreand breathing. Glad I didn't wait until she was a preteen!

This is a really nice practice. I came here with my two-year-old son for his first ever dental…read morecleaning. I was really nervous because I thought my son was going to freak out. He actually had a great time and didn't want to lie wanted to keep playing in the waiting area, it's a really pretty brown stone looks like a house very welcoming and the dental assistant was very nice. I really liked her a lot.