put a crown on broken tooth due to inadequate assessment…read moretooth became infected and needed extraction a few months later still charged me $700 and will not respond to messages they take everyone's insurance and omit the fact that they are our of network glossy exterior with home basement service

After nearly 21 years as a patient of this practice, I am writing to formally notify you that I…read morewill be transferring my dental care--and that of my entire family--to another provider. This decision is not a reflection of the dentist or the clinical care, which has always been satisfactory. Unfortunately, it is the result of ongoing issues with the back-office billing process under the current office management. Due to repeated billing negligence, I was forced to pay over $600 out of pocket, ultimately including payment to a collection agency for charges that should have been properly handled and reconciled by the office. Today, when I contacted the office to have my account reviewed after resolving the collection, I was placed on hold for over an hour without resolution. After nearly two decades of loyalty, this level of billing mismanagement and lack of responsiveness is unacceptable. Patients should not bear financial consequences due to administrative errors, nor should they have to expend excessive time attempting to correct them. As a result, I will be transitioning myself and my family to a dental practice that demonstrates greater accountability and appreciation for its patients.

A bunch of very unprofessional, rude, money hungry, clueless group of people…read more Starting from both receptionists at the front desk on up. All they care about is money. I barely entered the building, no service has been rendered yet before they started talking about payment/money. I was immediately disgusted. Needless to say, I will not be returning to any of Mint dentistry locations. I have bad experiences at both of the locations that I have tried.

The receptionists at the front are rude and dont know the difference between credit and debit. I…read moregot charged a 3% fee for using apple cash. Not a credit card. Actual cash on my apple wallet. When I mentioned that i was there two days prior and paid the exact same way, she didn't care to fix it and I paid it just to be done with it. Its only 2.26 more but thats not the point. The point is why am i getting charged to use cash... i had an appointment at 4:30 to get a tooth pulled. I was there on time. Got my mouth numbed at 4:50 and waited until 5:30 for someone to come do the procedure. Apparently the doctor that did the anesthesia was supposed to do the procedure but he left 10mins after he gave me the anesthesia. The doctor that ended up doing my procedure didn't even know i was in the office. I had also waited a long time to get taken care of for my cleaning two days prior. I loved Mint when i first started going there but practice has really gone downhill. I will be looking for a new dentist.

We went to see Dr. Schiffer to address my 13-year old daughter's gum issues. The office staff was…read morevery accommodating of our schedule, got us in quickly and efficiently. We were met with a smile from everyone, and each assistant, nurse and administrator that helped us took time to ask if we had questions or concerns while being considerate of our needs. My daughter was a bit nervous, and they went over and above to make her more comfortable. Dr. Schiffer was equally hospitable and did everything possible to make us feel confident and ease concerns. The work was done professionally with great results. My daughter's confidence in her smile is back - which is all a father could ask for! I highly recommend this office to anyone. Most doctor/dental experiences I have leave me annoyed and often uneasy. This office gave me only good feelings, and I left feeling total confidence in the provider!

Great office experience with quality for my difficult case. Really appreciate the professionalism…read moreand the follow up.

Great, Dentist and staff. Just switched from prior dentist I've been at for 4 years. Confirmed…read morethat prior dentist office were just out to Hustle me.

Dr. Cohen is honestly one of the nicest people I have met. He is so very sweet and had such a calm…read moreabout him. His assistant is also so very sweet and so is the lady when you first walk in and the billing woman as well. Unfortunately I had to leave due to not taking my insurance any longer. But I will add the only reason this place is getting 3 stars is because the lady that does the deep cleanings I had an unpleasant experience with her the few times I went there and it was every time I went not just having a bad day one time it was everytime I was there for a cleaning.

From the owner: The non-surgical and surgical treatment of gum related problems. This includes periodontal…read morecleanings after active treatment is completed to help maintain the patients improved periodontal health. We also surgically place dental implants to help replace missing teeth.

I started going to Gary Greenwald after losing a front tooth to really bad hygiene and decay. Most…read moreof the bone was gone, so it looked like just getting an implant would not be visually appealing. Dr Greenwald suggested I get bone grafts before thinking about it. He was professional and very informative. After undergoing a few surgeries of bone and gum grafts, my front tooth looks realistic and great. The first two procedures, I was under full anesthetics, and the last one was with local anesthetics. All of my procedures were painless during and after. The staff at this place is pleasant and professional. They always greet me with welcoming arms every time I have a visit.

I won't give them a five only cause I did have surgery lol. I just had a gum graft and I chose not…read moreto go under but to just have my mouth numbed so I could watch the whole time. Now it's been a week later and I haven't had much pain at all. Thanks Doc

I have been a patient of SmokeRise dental for years. Dr Moetti is the best hands down in the…read morebusiness. His crowns are top notch, even my orthodontist thought it was real. I hated my smile for years. Never showing my teeth in any photos my whole life. I decided to look into orthodontics as an adult and consulted Dr Moetti. He was not only supportive he worked hard to make sure even after my braces came off that old crowns that were done elsewhere got replaced and I could chew on all sides of my mouth. My whole family goes here. The kids see Dr Davis and they just love her Don't even get me started on Paula she is the best hygienist I've ever had. Just adore her. Front office staff is amazing. They treat you like family here.

Smoke Rise Dental was a breath of fresh air after dealing with larger shady corporate dental…read moreoffices in town. The staff here is very kind, professional and timely. I had x-rays and cleaning, both of which were quick and simple with great communication throughout the whole process. We look forward to returning for future cleanings.

I had mostly positive experiences with Franklin Dental until recently. My 5-year-old granddaughter,…read morewho had been a patient there for over a year, was suddenly denied treatment because the dentist reportedly "didn't feel comfortable" seeing her. I filed a complaint and was told to contact the owner, but I received nothing but the runaround and no resolution. I also spoke with the front desk receptionist, Cynthia, and found her customer service to be very disappointing. Based on this experience, I would encourage parents to carefully consider their options before bringing their children here.

This is an absolute no…read more.. We walked in with our daughter, they did not greet or even acknowledge us. One was on her phone (literally talking on her cellphone)the other was deep in her computer. We signed in, and we took a seat, waiting for them to give us paperwork or at least ask for our insurance and they did not. We waited 20 minutes and it took for us to say something to them for them to say "one minute" while another girl clocked in. The girl came in, asked our insurance and during that time she talked crap about people to her coworker. The entire front desk experience led us to leave before receiving care. I'm sure the care quality would have been rude and awful if we continued. I believe you're going at your own risk.

Been my dentist since 1987 great staff and dentist. They are nice and the hygienist was thorough…read moreand Dr. B conducts a great exam of your whole mouth-gums, teeth, tougue, cheeks - nothing is left unturned. You won't be disappointed. More than anything he cares about his patients and his staff does as well.

Love, love, love Dr. Blankenship & his staff! If you're uncomfortable with dentist office, the…read morefriendliness and care of everyone here will melt all that away. This is a very professional and caring environment. And everyone makes it their business to keep you comfortable. The office is located in a white house-like building at the intersection of Lilburn-Stone Mountain Rd & Hugh Howell Rd. This location is quick and easy access to Highway 78. And yes, they keep the office very neat and immaculate. I was referred to Dr. Blankenship by a friend many years ago. This is still THE best referral I've gotten to this date. Every procedure performed here has been painless and efficient. With every visit you will always be examined to make sure you're in good oral health. And if anything is lacking you'll receive instructions & tips to get it right. And if you're looking for cosmetic work, Dr. B makes sure that he understands what you want and then makes a plan to get you to your desired result. Best dentist ever! And I love that they've added an online option for payment.

I've never visited this dental office before, so I called for questions. Tess was THE most…read moreinformative representative that I've spoken on the phone with when it came to dentistry! Thank you so much again Tess!

This place is the best thus far. The office is located off Jimmy Carter not to far in Lilburn. This…read morewas my first visit here and it definitely won't be my last. I was really late and when I arrived there and was seen right away. I got my x-rays and recommendations then Dr. Lacour came in and was so nice and informative on my recommendations. He does everything from deep cleaning to braces. I was in and out within 1.5 hours. I was all set and they even polished my teeth. Never and I mean never has this been done with a cleaning at any other office in Georgia... Upon checking out the Dental Hygenist gave me a care package with all the necessities for good hygiene . They also recommended some products that were sold at the office. I went along with anything suggested because I felt so good!!! I want to personally thank everyone at this office for my big smile today