Dr. Nilli is an outstanding physician. His office is exceptionally organized, and he and his staff maintain the highest level of professionalism. I have great respect and appreciation for their excellent care. Zia read more

I've seen Dr Nili more than 10 years . He is aways friendly , caring and professional. The staff office Jacky and April as his Medical assistant are very kind and helpful . highly recommended! read more

I hope Dr Nili reads this massage and I hope he will do something about it: 1. Every time within the past two years i called to either make an appointment or needed a document i got the voicemail. Why a well known practice like this doesn't have a dedicated receptionist to answer the phones? 2. I left a message to get a copy of my blood test order, no one called me back within the 24 hrs. So i Called again ( so frustrating) as my lab appointment was the following day; someone finally called me back few hours later with a rude tone that we emailed you! I said let me check and i didn't see anything in my inbox, then she emailed it again. But she wasn't apologetic or anything and just hung up. 3. Same situation now, i called 48 hours ago to find out if i did mammogram earlier this year and if not i need an order. As of now, no one called me back and i have an appointment on Tuesday for mamogram. Dr Nili, this is not only me, i heard from some other patience of yours who actually referred me to you that your front desk needs a Nice full time girl who can assist the patience. Please consider this and also adding an online portal ( most doctors has it now) for easy access to medical orders and prescriptions. You're a great doctor and i would like to continue coming to you but if i can't reach you or any of your staff for what i need then i need to reconsider coming there. Thank you read more

I love him he is the best pcp I have ever had. I highly recommend him. He cares about all patients and their well being!

It pains me to write this review because I really like the care Dr. nili provides but his operations are a mess. I have a prescription that needs to get filled every 3 months but the pharmacy cannot get a hold of Dr. nili's people and they can't fill my prescription. Therefore I need to call many times and leave voicemails so I can get them to do something as simple as that. I guess another reason Dr. nilli does this is to get you to visit him. Not sure what's going on but I decided to switch doctors tonight and not going back. read more

One of the best doctors to ever walk the earth. Literally, my family went to him as a child and I could not say nicer things about him. Imagine HOUSE MD Tv show but if he was nice? lol read more

Dr Nili has taken care of me and my family for over 20 years. Throughout my life, he and his amazing staff and nurse practitioners have taken care of our health. From simple cold or flu, to physical exams, to injury due to car accident, etc he has been there for us. He is knowledgeable, caring, efficient, intelligent, holistic, and most importantly a good human being. I am thankful to Dr Alan Nili and his office and highly recommend him as he is the best! read more

This review is in regards to the billing department and the front desk. I work in the medical field so I know how medical practices run. My husband and I needed our annual physical so we went here. I schedule two different appointments for myself and my husband. I went first. I was told by the NP that they do not physicals on the first visit. I would have to get lab work and return for the physical. Okay...? That's a first. I got my bloodwork - got the results back and called to schedule ANOTHER annual physical. I scheduled my appointment before getting a phone call from the office about my results. If you read the registration forms - it takes them 2 weeks to get back to you in regards to your results - just an FYI. Even though you get an email from Quest Diagnostics first, within 3-5 days. When I called to schedule my appointment, I stated to the receptionist "I would like to schedule a follow-up appointment for my annual physical. I received my labwork from my initial visit and was told I needed to do that first before your office can do the physical." However, when the NP came in, she stated the visit was only for a follow-up and she didn't have enough time to do the physical. Uhh... What? Strike 2. I informed her of the situation, offered no apology, and stated she will do the physical. She was not rude about it. And she answered all the questions I had. She didn't rush me at all. I felt bad because it just puts her behind schedule. So - a scheduling error. It would ALSO be helpful if the receptionist informs new patients that they do not do physicals on the 1st visit. Because I have never heard of this before. (Side note: I have PPO.) Also, if I am coming in for my annual physical - I do not have to pay a co-pay. BUT they make you pay, no matter what. If you have insurance, you DO NOT pay anything during your annual physical appointment. Strike 3. Here's a train of thought: it would be nice to do the physical during your initial appointment, give the patient paperwork for the lab and then call with the results. If they need to come back (due to abnormal results), they can schedule an appointment. Why do patients come back twice? So you can get money from insurance? That was the case for me. My husband went 2 weeks after me. They billed his FIRST INITIAL visit as preventative. They billed MY FIRST INITIAL visit as an office visit, and my 2nd visit as preventative. After speaking with my insurance and informing them of the situation, I called the billing department who kept saying "I understand. I understand. We will contact your insurance and see what's going on." However, they never did. I received a phone call today (over 60 days after speaking with them) from a rude male who states they never received a phone call or new claim from my insurance in regards to my visit. Again, he stated 'I understand. I understand. However...'. If you understand what I was saying, you don't need to continue with 'however', "bro". WHY WOULD THE INSURANCE MAIL YOU A NEW CLAIM? YOU are suppose to send them the CORRECT CODES so that we can process it. YOU are suppose to contact them to correct YOUR ERROR. However, they put the blame on patients and the insurance saying that me, the patient, was suppose to do it. The insurance is suppose to do it. Not them. Again, I'm an office manager at a medical practice, I know how billing works. I know the codes. What they are doing is unlawful. They want you to come back twice so that they can get the money. NO ONE should have to go back twice for an annual physical - they just want the money so that they can charge 1 as an office visit and the other as preventative. I would give this place 1 star, but the NP was extremely nice - hence the extra star. They need to be compensating me for the 2 hours I was on the phone was insurance. Ridiculous. The doctors may be good but we weary of the billing department. Look over your EOBs before sending payment. read more

What an amazon doctor and human being. My whole family has been with Dr. Nili for well over 20 years now. For as long as I can remember he's been pushing to help improve my and my family's health. He cares and he follows through to make sure you're doing better. He calls when you least expect a doctor to call, just to let you know he's thinking about you. What I love most about him is that he's not a pill pusher. He motivates me to find alternative solutions towards improved health. He leads by example as he's on his own journey for maintaining optimum health. He pays attention to detail, and makes you feel very comfortable with addressing difficult to talk about health subjects. I am blessed to have Dr. Alan Nili as my doctor. read more

Great Family Physician! Dr. Nili is the only doctor my family and I can TRUST! He has been our physician for over 12 years and I'm so thankful to know him as our family doctor. He has so much caring for his patients. He will be our forever doctor. His team in the office are very professional and caring as well. We appreciate all you do for us Dr. Nili, Maryam, April, Aida and team! read more

I recently had an annual check-up with Dr. Alan Nili. The experience was unlike any other annual check-up I have ever done. The thorough examination, the attention to detail, and the level of care were unlike anything else I have experienced. I will highly recommend Dr. Nili to anyone who looks for a caring doctor who pays attention to all details, including family history, past health history, and your current age, and what you need to do to stay healthy. read more

Like a previous review, I can say the same. Dr. Nili, Maryam and the whole staff... They are an extension of our family. My husband, my daughter and I, we are very grateful for them. We've been Dr. Nili's patients since 2010. read more

I love Dr. Nili so much. I can't begin to tell you how much he has helped me improve my health. My mother trusted him enough to send me there and I'm so grateful. I don't usually have to wait long and he is so kind and understanding, I never feel ashamed and am always so comfortable. He is so knowledgeable, I'm happy that i'm in good hands :) read more

I've been going to Dr. Nili's office for several years now. It has been my experience that both Dr. Nili and his nurse practitioners are not the best to work with for your medical needs. In fact, I have had multiple instances where I have felt rushed, belittled, and treated an arrogant attitude and impatience. In addition, I have felt rushed and unable to fully explain what my experience was with certain medical issues. I have routinely been cut off from sharing what I think is important. They have made rush to judgment because they are in a hurry. On top of all that, you usually have to wait about an hour past your scheduled appointment time to see them. Lastly, I had an incident with the nurse practitioner in which she failed to complete a test adequately. I had to go back to get it re-done. The two stars that I have given for this review are due to the convenient office location and the front office staff that has been helpful and friendly. Overall, it is my recommendation that you do not go to this medical office to see either Dr. Nili or his nurse practitioners. There are many other highly qualified doctors that are both patient and kind. Unfortunately, patience and kindness is not what I experienced by going to Dr. Nili's office. read more

A perfect example of a Physician who became a MD to help others. Dr. Nili is always attentive. Been going to him for few years now and can't imagine him retiring one day. Very recently I came back from a business trip to Birmingham Alabama with a bad flu and airplane ear. Called in and he squeezed me into his hectic schedule and saw me. As always He was very caring and nice. Office staff sent my prescriptions to my pharmacy and it was ready in minutes. BEST physician EVER. =) read more

Alan Nili, DO - Small seating area, but quick service. - Family Practice Near Me - Irvine, California

Dr. Nili is the most amazing doctor. He is extremely thorough, smart and kind. He also returns phone calls the same day, and does not charge for an office visit for phone calls, as many other doctors have started doing. The only drawback is that he gets behind in the afternoon because he spends so long with his patients. The waiting room is tiny. I suggest bringing some reading material, but he's worth the wait. Jackie, the receptionist, is also wonderful. She is mild-mannered and very nice. read more

Initially this was a great place when I first started going, but I soon realized it was the worst. I went to the doctor to determine what was going on with my migraines and pain in my abdominal area. The doctor did blood work and stated everything was fine and that I was ok even though I was having severe migraines. She told me that it was normal that everyone including she had severe migraines, disregarding my pain. I requested more blood work and was told no by the doctor that it wasn't necessary because I was healthy. Additionally, I was given a call by the doctor based on a CT scan follow up, and she provided very vague explanation to my results. Towards the end of the phone call she decides to mention " oh by the way has anyone told you have PCOS," it was very inconsiderate and it was as though I was pulling teeth asking for more information regarding PCOS. I stopped going here and instead found a holistic doctor in the area ( which I highly recommend if you need answers) and it was determined my iron levels were on the floor that I almost had to go to the ER. Unfortunately, I did not have a very good experience and was ignored when I was clear about symptoms I had. Though the doctor here proclaimed I was healthy when I went to the holistic doctor all my vitamin levels were on the floor. So, therefore I do not recommend this place. I believe the doctor I saw here was Maryam. read more

He is the best Dr ever. He spent a long time explaining everything to me .He really cares and pays attention to your problem. I'm very happy and satisfied. read more

Alan Nili is the best primary care physician I have found because he spends the time to help you with not only medicine but psychology and other aspects of holistic medicine. He is very smart, knowledgeable and friendly. He has an excellent staff and was so happy to find him. He put my mind at ease and I knew that I could help myself with the health ailments I had. read more

My experience with Dr. Nili is like talking to a knowledgeable friend. Never in too much of a hurry to listen to my complaints and sometimes offers over the counter solutions to my ailments. I like his hands on approach and advice too. Thank you Dr. Nili!! read more

Dr Nili, NP Maryam, and staff have proven to be the absolute best in terms of the level of care provided to patients. My family and I are all patients and are grateful to have him as our primary care physician. He is diligent, thorough, patient, and genuinely cares. read more

I have been using Dr Nili as my PCP for 18 years now. He is one of a kind and I am so happy I have chosen Dr Nili! He is knowledgeable and thorough in his practice, always explains what the exact treatments and conditions are and has the most accurate diagnosis ever seen among physicians. He is caring, super friendly and always responds to my emergency concerns. The front desk is nice and friendly too. Highly recommended to all who are looking for an attentive and caring physician. read more

The girl at the front desk could really use a lesson in customer service. I understand that she's probably a nurse and im sure she's qualified for whatever else her job entails, but if youre also the person greeting patients into the office, there is a certain level if attentiveness you need to have. Learn to diffuse situations. Learn to be friendly. Learn to apologize when you've kept a patient waiting for over 20 minutes when the sign in your door said you shouldve been back 15 minutes ago. read more

Best medicare you can get in this world. Doctor and nurse practitioners are vey positive and make you feel like you are home. Also the best receptionist in tusin and irvine so far. Thank you read more

The medical care of Dr. Nili has been superb through all the years that I and my husband have been his patients. He has excellent communication skills, very thorough and alway available even with assistance when we have been out of the country. He does not rush, he is very attentive and receptive to questions and he takes all the necessary time for clear explanations. We had have a great experience with Dr. Nili's Medical Care. read more

Dr Nili and Maryam been my doctor over 10 years me and my whole family happy to be his patient The best doctor in town. Friendly staff.

I have been going to Dr. Nili for the past 9 years. He is extremely thorough, personable, caring, empathetic, very professional and welcoming. I almost always leave the office feeling heard, cared for and clear on what my next steps are. Feeling blessed to be in good hands. read more

Very disappointing place. Went there as a new patient with high hopes - this dr seems to have pretty reviews. Arrived there pretty much on time, filled out all paperwork in advance from home as I was instructed when I called to make an appointment. Once I arrived, I already guessed I was in trouble - 4 people were waiting ahead of me already. Patiently waited and after no word came from the office assistant when I will be able to see the doctor, i was told that she scheduled the appointment 30 mins later just in case I would not have filled out the paperwork in advance. I ended up waiting another 45 mins at which point I just left. Waiting an hour and 15/20 min is just not acceptable - especially if it is not during rush hour. This doc may or not be a good doctor, but he and his staff have no respect for his patients time. Definitely not going again. read more

I was searching for a new primary care doctor in a hurry (we just moved to CA and I was enrolling with new insurance.) Though I was skeptical of just trusting reviews on the internet, I'm so glad I did. My initial visit with Dr. Nili was good, he took the time to hear me out regarding my health, history, etc. But the real reason for 5 stars is his ability to help me when I really needed a doc. I called in desperate pain with my shoulder. I got right in, he helped me manage my pain and got me to an ortho in about 24 hours! Dr. Nili even personally called me to check in after I called regarding a reaction to a medication he gave me. That's quite rare these days. Office staff is great. Liz, Dr. Nili's nurse, is extremely patient and will go the extra mile to help. Overall, I am so glad I found this terrific, highly recommended office. read more

Dr. Nili is a very nice and passionate Doctor. I respect him and Im sure if he knew some patients have problem with his receptionists, he would do something about it. My Review is here for his Receptionists. The term Return calls is not introduced to them. First of all, they try to give you medical advice which I dont think it's professional. Then whenever they say they will give you a call back, they have NEVER done that ! They still owe me 4 call backs!! The term I'm in pain, please ask the doctor to send me/pharmacy the prescription is just like saying " Whenever you had time during the next month, ask the doctor or your grandma, to give me a prescription" ! I asked them to ask the doctor to give ma an extra blood work that I go to the lab just once, that was 4 months ago!!! When I was 27, I asked the receptionist to check if I can get my HPV shot under my insurance coverage in their office, Now I'm 31 and never got back their phone call ! I called 3 hours ago with a lot of pain , and then called back one hour ago to check if the doctor had sent my prescription to the pharmacy,.... not answered! I called the pharmacy I thought maybe they have send the prescription to the pharmacy, but no luck ! So, I had to say it ! But Again! I think Dr. Nili is a very nice doctor, But I cannot take it anymore with his unprofessional receptionists. So.. Update ! Finally I found one the girls in his office who cares about everyone and everything! Aida is the best :) read more

Dr alan nili has been my primary care doctor for over 10 years. I could not be happier. He is one of the nicest people you ever meet. Very knowledgeable and takes his time unlike many other doctors these days. I would highly recommend him. And also his staff will go above and beyond to help you out. I appreciate everything that office does for me including dr nili Thank you read more

Dr. Alan Nili & Maryam are both amazing. I've been coming to them for many years and they are super knowledgeable, they listen, and they take their time explaining everything and don't make you feel rushed. In addition, they are both kind & really care about their patients. I highly recommend them & will continue to refer my friends/family to them. 5 Stars all the way. read more

Dr. Nili and his office are wonderful! From the moment I walked into their beautiful office, I was warmly greeted and felt at home. The whole staff was very friendly and responsive. Dr. Nili is amazing! He is very warm, extremely knowledgeable, and thorough. He listens well and truly cares about his patients, as evidenced during my visit today. Also, I only had to wait a very short time to be seen. This is a first-class doctor in my opinion. I'm very glad I found him on Yelp! read more

Dr. Nili has been my doctor for more than ten years now. He is the most amazing, caring, knowledgable and kind physician I have ever known. His office staff is also very professional, kind and caring. Dr. Nili is one of the very few doctors that i\I have known to return after hour phone calls without exception, and with a very kind and professional manner. He spends enough time with me in the exam room which I appreciate very much, and it is rare to find these days. I wish him and his staff health and success, and thank him for being there for his patients. read more

I have been seeing Dr. Nili for almost 7-8 years and he is as friendly and warm as always . Dr. Nili understands and listen to you very well and gives you the appropriate medical advise and line of treatment without going overboard. Talking of staff- all of them are so nice and polite and the office is on top of schedules and pretty tech. savvy too with all your records and appointments are well maintained online. read more

We have been going to Dr. Nili for past 15 years. All I can tell he is the most caring, patient, professional physician we have gone to. I highly recommend Dr. Nili read more

Umm definitely not pleased with the fact that Dr. Nilli didn't even ask my husbands consent before having his nurse stick him with a pneumonia shot which then caused him to get sick for 8 days after not being sick at all for a year. Have had multiple people tell us to sue considering he just wants to get payouts for giving shots. Not to mention for 1 year he gave my friend random medicine when she complained of stomach pain that progressed to stage 4 cancer. Honestly I am not someone who gives reviews like this, but I don't want money seeking doctors to affect other people's health. read more

I was seeing Dr. Nili for a few years till my insurance changed and I wasn't able to go to him anymore. He is absolutely one the best physicians and a wonderful human being I have seen in the past 30 years. He really cares about his patients. He also has a great and well organized office and with great staff. I definitely recommend him to anyone wants a great doctor. read more

Dr. Nili has been my primary care physician for eight years now. He has an excellent bedside manner and is very thorough in his examinations and in his explanations of conditions and treatments. He keeps current regarding the latest medical studies and shares them with you if they're relevant to your situation. On a couple of occasions I've needed to see hm on short notice and they've always worked me into his busy schedule. A nice convenience is that Hoag Hospital Irvine is only about two minutes away in the event you get referred for tests. You might find yourself waiting a bit even if you have an appointment, but the wait is worth it. You'll get his full attention once your appointment begins. read more

What a jerk! I wish I could give him a zero. Made me wait almost three months for a "first time patient" appointment, EVEN though i had been there before, then cancelled the appointment a week before because he wanted to go on vacation for the holidays. I needed a referral to a specialist. It cost me months of pain and agony. My condition may have become chronic. DON'T GO HERE! read more