At first I was so impressed with the staff and the level of care I received, however, after my…read moresecond visit I was told the services/bill were going to be sent to my insurance. A few weeks later I received the bill and was told that insurance would not cover it. After researching and calling my insurance I found that the claim had never been turned into them by the office and it was in fact covered. The incident broke my trust and I will never go back. I even received a bill for 100$ for cancelling me and my daughter's appointment after this happened. I would not recommend solely because they are untrustworthy.

From the owner: Our patients are friends of the practice, and we take pride in providing dependable care that grows…read morewith your goals. Let us show you the difference that a relationship-based approach to dentistry in Staunton, Virginia, can make. We look forward to welcoming you and becoming your trusted dental home.

They are great. They have helped me with years of neglect, and have me much healthier. They work…read morehard to keep you from needing heavy work, and start with the minimally invasive treatment before breaking out drills. I changed dentist to them and they kept me from pulling out four teeth. I had a different tooth that needed to be replaced with a prosthetic due to an error in judgment years ago and they did their part wonderfully. The administrative staff is wonderful and responsive to your requests. I am never kept waiting long, and they are great for scheduling. They are also better than par for dealing with insurance.

Once again, Willis Dentistry outperformed itself. Friendly staff. Great care. Efficient check in…read moreand out. Recently came off insurance and they were helpful with providing other options. Completely recommend!

New to the area and found them. Great doctors, all of whom are conservative in their treatments…read more They will do what is required, but they won't pull anything for sport (my last dentist wanted to pull 4 teeth, this guy no. Great hygienist. I would recommend them.

Great staff. No wait, and they'll always get you in for an urgent issue. Love Dr. Wolfe.read more

Our eight-year-old daughter needed to get some teeth polled. The doctor has great rapport with the…read morepatience, he made her feel very safe, and was great at explaining all procedures. The staff was all very friendly. He was recommended to us by two different dental and orthodontic clinics. Her surgery was very smooth with limited pain and they allowed me to be present for it.I would highly recommend your service.

This guy is awesome! Has a great sense of humor…read more I got wisdom teeth extracted at age 31. After waking up from anesthesia I felt ZERO pain and had no problems. I was out hanging with friends 2 hours after surgery.

Dr. Malone is amazing. Not only is he the proud father to my darling grand niece, he is also an…read moreexcellent pediatric dentist. He is patient, skilled and experienced. He bedside manner with the children is outstanding. I highly recommend him.

From the owner: Bonding, Cosmetic Contouring, Crowns and Bridges, Cosmetic Fillings, Implants, Veneers, Whitening,…read moreSealants, Root Canal Therapy, Extractions, Scaling and Root Planing, Dentures - Resin partial dentures, Jaw/TMJ, Cosmetic Dentistry, Invisalign

Always able to fit me in at least within a few weeks, which is nice. Happy that they are local, but…read morethat they do offer a secondary location for greater convenience of their customers.

Super friendly staff. Gave great recommendations. Will continue to return. They were upfront about…read moretimeline and pricing. It seems like a great place to work!

Three things: 1:…read moreConsidering that I'm patient with DHA and my daughter having terrible dental pain, I got an appointment for her right away, which was wonderful! Very thankful! The x-rays taken, per the dentist, did not show any cavities or broken teeth and diagnosed her with pregnancy induced gingivitis. Two days later, my daughter was still in excruciating pain, which warranted an emergency visit to another dentist for a second opinion and to have another look at her x-rays. The second set of x-rays showed a fractured tooth and a root abscess in teeth numbers 1 and 2. After the news, we contacted DHA, they got her in right away, which was wonderful! They took another set of x-rays, that showed a broken tooth and an abscessed root on the another tooth. These needed to be extracted right away. Another dentist in the office had room in his schedule to perform the extractions, so that's what we did. 2: Here is when things went south. During these entire extractions, the dental assistant, per my daughter, did not use hardly any suction during this process, even with the encouragement of the dentist. My daughter stated that she had to swallow lots of blood and chips off her teeth because the dental technician, did not do her job appropriately. This is unacceptable! My daughter had to endure 1.5 hours worth of extraction work and sutures, without help from the technician, who has obviously ignored multiple requests from the doctor, to suction in the back. She did not listen. I'm appalled and severely upset over the lack of care and assistance by the technician, and have decided to not only review here and on yelp, but to write a letter to dental board and the dental assistant board (or whatever board that passes these dental assistants) regarding this issue. Unfortunately, which I thought was an isolated incident back in March, when I had dental work done, another dental assistant, did the did the same thing to me, but with overpowering water spraying, very little suction, especially in the back, which forced me to swallow a lot of water and sediment, as well. Beyond that, water was running down my face, dampening the shirt I was wearing that day. Now that we both have experienced the same treatment, with two different assistants, I've come to the conclusion that this is a training issue and it should be remedied fast and in a hurry!! As much as I appreciate and enjoy my dentist's care and attention to detail. 3: Prior to the extractions, my daughter was handed a treatment plan by the secretary, who stated that she would have to pay over $2,263.72 up front for the extractions and bone grafts, but thankfully , the office manager, called her insurance company, which wound up covering most of the amount, leaving an up front charge of $958.34!!! The office secretary should be re-trained, as well, and investigated for making patients pay astronomical amounts of money without calling the insurance to see what they actually cover. My gosh!!!! What's next?!?!

service has given in April -- first bill was received in august and was paid in August by check --…read moreincluding account number and mailed to the office on the statement. Check was deposited a few days later. Thought issue was resolved. In October received a "FINAL NOTICE" stating that balance would be sent to collection. I made copies of canceled check and presented them to the office manager, who stated that we had been sent 3 statements before the final one (NOT RECEIVED) and that she would have contact 'the office' to resolve the issue. COnfronted with the evidence of payment -- I would have expected an apology or at least assurance that the issue was resolved. No such luck....