I moved to Charlottesville recently and was recommended this dentist by a friend when I told her I…read moreneeded a dentist in the area. I was surprised at how far in advance I needed to schedule an exam to see Dr. Al. The front desk had to schedule me for two different dates for the initial exam and x-rays and then the cleaning. However, my excellent hygienist, Rachel, very graciously fit me in for a cleaning on my first visit when I explained that having to find a sitter for my three toddlers is a challenge. She was the most through hygienist I've worked with, explaining each procedure she was doing, pulling up my x-rays and going through the images with me, and also explaining why I get tartar build up in certain areas of my mouth. I was very impressed with her and appreciative of her doing my cleaning (and I'm assuming going into her lunch break to accommodate me.) Dr. Al was friendly and efficient when he came in for the exam as well. We don't have dental insurance and I ended up signing up for their in house dental insurance plan which seemed reasonable and competitive. It also doesn't lock you into any sort of long term contract or payment plan so I don't need to worry should we end up moving or having dental coverage in the future. Very happy with this office and would recommend to others!

Would not recommend this place to anyone I know. I went in after taking several years off dental…read morecare and was wanting to catch back up. This dentist quoted me for 10 fillings which seemed high so I went and got a second opinion. Second opinion told me I only needed 3 fillings and to watch 3 other spots. The front office and hygienists were very kind but the Doctor was very obviously trying to take advantage of my desire to get my dental health in order to make a bigger check.

I hadn't been to the dentist since just before Covid started, so I was a little nervous about my…read morecheck up and cleaning. No need. Everything went smoothly, from check in to new patient paperwork to cleaning and X-rays. The hygienist was a superstar, dealing with a couple of areas that were hard to clean in my small mouth. Dr Buckwalter was great and went over everything you'd expect as a new patient. Administratively it was all very organized at check out (they bill your insurance) and now I'm all set for another cleaning in 6 months!

I truly cannot say enough great things about this dental office! Everyone is so kind and really…read morecares about your experience. Today was only my second time coming but Dr. Buckwalter and his assistant Cathy made me feel so welcomed and comfortable. I had a filling performed and they explained to me exactly what the treatment consisted of and it was a breeze! The week before, I had my teeth cleaned and my hygienist Mallory was incredible, she has the hands of an angel! I have never had such a pleasant cleaning in my life. This place is awesome, who knew the dentist could be so fun!

The staff here is the most caring, professional, sweet, fun staff I have come a crossed in years!…read moreThe Dentists are caring, compassionate, professional, as well as fun. Whoever knows me, knows that I LOVE my Dentist Dr. McCain. I am so thankful I found them.

Love this practice-could not be better! However, would like to comment on cancelation policy. Went…read morein today for Geoff's appointment to find that it had been canceled because he had not responded to the e-mail reminders to respond. Geoff probably did not recognize the Sapon and Swisher Dental and did not respond. We have been going to Dr. Brandt for several years and will continue to do so! However, to cancel an appointment for someone who is disabled due to a massive stroke and has limited I Phone skills is totally inappropriate. Someone could have called me, his mom and caregiver, to verify the appointment. It is not like we are new patients! THey know us there-or so I thought! Getting Geoff dressed and moving is no easy task since he is paralyzed on his left side. We were there before noon and I was told the appointment had been canceled that morning. I would also like to point out that not everyone is glued to their phone and could miss an appointment reminder and therefore have an appointment canceled. Sometimes I do not look at my cell phone for several days-being a caregiver is a full time job! We will continue to see Dr. Brandt-she is tops! But, I hope that in the future I will not go to an appointment to find that is was canceled a few hours before because I did not respond to a reminder that I not even have known I had!

7 years later and I am still dealing with the repercussions of what Dr. Spano did to me. My current…read moredentist has said "Your dental work looks like was done in the USSR." On one visit he nicked a nerve while drilling a cavity. Causing me to come in 3 hours later in extreme pain and have the tooth pulled. On my first visit while examining my mouth he said to his assistant (as if I wasn't in the room and his hands were not inside my mouth,) "Wow, this girl has really messed up her mouth. This is going to cost her a fortune." - I was a 20-year-old college student at the time. On another visit I spent 5 hours in the dentist chair with my mouth pried open. Since this appointment I have had panic attacks before and during dentist appointments. In the years since I've had to get his work corrected over numerous appointments. Fillings were done incorrectly causing decay under them. He has cost me thousands of dollars. Avoid his practice. There are many other good dentists in C'ville.

Such a kind, attentive staff that can get you in and out. I never have any problems scheduling an…read moreappointment and have never left without being told (and also feeling like) I have a clean and beautiful smile.

Absolutely professional surgeons, nurses and staff. Caring gentle care with respect for their…read morepatients. The experience and talent are unsurpassed as everyone goes the extra mile to make you feel safe and confident during the procedure.

Do not go here. I had a pull that wasn't stitched at the discretion of Dr. Ibanez, it bleed…read moreunnecessarily all night and the next day. I've had several pull done before this and each dentist had the discretion to stitch the flaps of loose skin together. For my second visit and installing the tooth, I was prescribed amoxicillin which had already been noted that I was allergic to in the first surgery. The amoxicillin had to be swapped out for Clindamycin and along the way the pain med and the mouth rinse dropped off the Costco formulary when I went to pick it up. I requested to have that phoned back in but received push back from the admin Bethany stating that it will be phoned over a few days before the surgery. I work for the military and have an unforgiving schedule and wanted to pick it up on the weekend and expressed as much to the office worker Bethany. This request was made over 8 days ago and now that I am 7 days out and looking to pick it up this weekend. Dr. refused to phone my meds in for an entire week and even now as I am 7 days to the oral surgery and have time on the weekend was still being stone walled. Due to their negligence in ignoring a documented antibiotic allergy, the office was required to submit a correctio order to Costco, and in canceling the first order, they did not bother to ensure that the oral rinse and pain meds were still in the formulary. Bethany the admin, was patronizing to the demands of my schedule and repeatedly told me that "Dr. Ibenez will send it in when he has time. I can't pull him out of surgery or council for this." My needs as a patient absolutely put her off. Apparently, there's no set time slots or delegations in place during the work week for the insignificance of ensuring patients get their meds with some built I padded time. When I spoke over her out of frustration for her response, she threatened she'd hang up on me if I didn't allow her to finish her sentence, while offering no new solves. I'm told that due to the nature of the controlled substance, the day of sending over the prescription is based on the judgment of the doctor, you know when he has time. Am I being assumed a substance abuser? A suspicion pinned on me from them dropping the ball on antibiotics? The first go around they had notified me with a 7 day notice... Bethany should not be in a patient facing capacity until she receives further guidance and is capable of doing her job. Yeah, sure go here, Dr. Ibanez and Bethany's competence is unparalleled.

Great group of dentists committed to patient care! Always a good experience here and they…read moreencouraged me to bring my toddler for her first appointment with me. She sat on my lap the entire time during my cleaning and the hygienist was amazing with her. They've expanded into two offices in the same building and even have a relaxation room if you get there early which I did. What a treat with a massage chair, headphones, electric fireplace, diffuser, lamp and blankets. My cleanings have always been amazing and their customer service is always so sweet!

I've always been phobic about going to the dentist. Dr Hodges and his excellent staff make it easy…read moreto do, and the office is always very responsive to an emergency.

While we've been longterm patients of Dr. States, he was out of town when my wife needed and…read morecleaning and I needed an old filling re-done. We both ended up seeing Dr. Horton and had very good experiences. Prior to my filling she checked in about my comfort and had me sign to approve the service and cost. During the filling she checked in about my comfort a few times. Her assistant (zach?) was skilled and experienced. They worked together efficiently and I was done quickly. This dentistry office had trouble filling all their hygienist positions for a few years through covid, but they have been back to full staffing for about a year and once again seem to be able to schedule 6 month cleanings without a problem.

My husband and I loved our experience with Charlottesville Dental Associates. The staff is friendly…read moreand funny the office is clean and professional. We had an issue with our insurance company and they're helping us out with it. Hoping to send the kids as well!

This dental care was the best I have had since I was in my youth. I have never felt so comfortable…read morein a dentist office. Everyone was genuinely kind and genuine with their care for me. The hygienist was thorough and gentle on my gums. I had 3 rounds of deep cleaning, and recieved 2 fillings after that. It had been a long since I could afford any dental care, I needed alot of work, and I am so happy I was pointed their direction. I highly recommend them.

I ended up with a low grade fever after teeth cleaning. Hygienest was kind but the cleaning felt…read morerough.

Please avoid . First during x rays they didn't even put the barrier over top of me during the x…read morerays but the time before they did. Last visit was told a cleaning then two small fill ins. Six months later the two teeth that needed filling in are magically not a problem anymore and now there's a new tooth that needs a fill in. Place is a corporate chain and best to avoid. Money is their only objective and priority. No inconsistency in dentists clearly. It would be best to look elsewhere!!!

If only my insurance permitted me to go anywhere else! On my first visit, it took nearly 2 hours…read morefor them to merely x ray my teeth and see the dentist for less than 5 minutes. Then I was scheduled to come back weeks later for the actual cleaning, and then more weeks later to receive fluoride. I have two kids under 18 months and absolutely do not have time--or childcare--for 3 visits to accomplish what usually is done at other offices in 45mins flat. Fast forward a year later, it remains difficult to schedule these appointments because of my young kids. The day before my appointment they say I need to reschedule without any reason. It's ridiculous. The people on the phone are kind enough, but this whole "corporate dentist" bureaucracy is not for me.

If I could leave less than 1 star I would. Dentists are fine as are hygienist. Office staff,…read moreespecially Laura are rude and condescending. Rather than explain how multiple insurance works you get treated like garbage. Would look elsewhere for care!!! As an added note, have waited 3 days from a call from one of the 2 dentist. Zero contact. Message was likely not given to contact us or they just don't care.

Took over a practice for my old dentist so I thought I'd give you Doctor Parker or try and so far…read moreI've been very satisfied with capable service an excellent office manager who helps you negotiate the admittedly challenging world of insurance in the dentist world. Unfortunately I have terrible teeth so lots of dental experience and my sense from 2 or 3 visits is a very capable practice that will serve me well.