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Alameda West Lagoon HOA

4.0 (1 review)

Services - Alameda West Lagoon HOA

Property management

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3 years ago

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Ukiyo Property Management - We manage rental properties in the Grand Lake area of Oakland.

Ukiyo Property Management

(60 reviews)

Uptown

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

Oak Tree Property Group - Renovante units

Oak Tree Property Group

(26 reviews)

I just recently signed a lease with Oak Tree Property Group. From the very simple application…read moreprocess, the apartment tour, to the timely correspondence in between, I cannot recommend Oak Tree Property Group enough. I was recommended by a friend who also found her rental through Oak tree. I'm so glad I listened to her...I have adhd and an ESA animal, applications for apartments always feel daunting. I worked with Nay from start to finish. He made everything very simple, communicated expectations very clearly, and helped me find the most perfect apartment for me and my pup Molly. Thank you so much Nay and everyone at Oak Tree Property Group!

Oak Tree took over the property management of the apartment complex I was living at in El Cerrito…read moreand, bless their hearts, made a feeble attempt at trying to improve the disaster that the previous property management company, BG Asset Management, left behind. For the love of all that is holy, please steer clear of renting any units on Central Avenue in El Cerrito!!! Between the mold in the walls, an active and years old cockroach infestation, three out of four broken washing machines at any given time and the rats that like to just hang out in the courtyard and the parking garage, it is just not worth it! After a repair job on the roof was performed by Oak Tree's maintenance crew when they took over earlier this year, the cockroach problems managed to get worse. Don't let the fancy paint jobs or $500.00 off the first month's rent fool you about Oak Tree's Central Avenue available units. All the paint and deals can't fix a property in need of a full building fumigation and mold remediation. Skip on by Oak Tree...

Eclipse Property Management - Property management company that can't  even manage taking out the trash

Eclipse Property Management

(15 reviews)

As a longtime San Francisco landlord, I've worked with several property management companies, and…read morethis team continues to stand out for their professionalism, responsiveness, and deep understanding of the city's complex landlord-tenant laws. Their expertise has been invaluable in navigating compliance issues and avoiding costly mistakes in such a regulated market. A special acknowledgment goes to Marsha in the front office, who is the heart of the operation. She is exceptionally attentive, courteous, and proactive. Marsha not only ensures tenant concerns are addressed promptly but also makes a real effort to find cost-effective solutions--often going out of her way to source better-priced vendors without sacrificing quality. Her diligence and communication have consistently given me peace of mind as a landlord. While the back-office team is competent and detail-oriented, I've noticed that the newer property manager occasionally relies on higher-cost vendors and has a slower turnaround time on certain maintenance issues. This has modestly affected profit margins, but the overall service quality and compliance remain high. Despite these minor challenges, I would still highly recommend this company. They genuinely care about both landlords and tenants, take responsibility for resolving problems, and manage properties with integrity and professionalism. It's rare to find a management team in San Francisco that combines such legal knowledge, hands-on service, and genuine client advocacy--and this firm does exactly that.

No stars they are no help when there is an issue with biased board members at an HOA. They have…read moreno responsibility at all and do not work for the actual people that own the condominiums in their organization. They don't listen to actual reason. Awful customer service... Those that own condominiums Beware !!! Their employees have no recourse to help the actual condominium owners.

Alameda West Lagoon HOA - propertymgmt - Updated May 2026

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