Pack your walking shoes, you won't need your car much if you stay at Hotel Valencia!…read more Although we only stayed 1night, we really liked our stay here. The location was unbeatable since everything we had planned was on Santana Row. Restaurants, shopping, Westfield Valley Fair, and the Winchester Mystery House were all within easy walking distance. The room was clean, the staff was friendly, the property was beautiful, and the complimentary sangria at check-in was a nice touch. The bed was also one of the most comfortable hotel beds I've slept in. Just be aware that this is an upscale hotel with upscale fees. Early check-in before 10 am is $100, early check-in by 1 pm is $60, and valet parking is $60 per day with in-and-out privileges. We arrived around 9:30 am but decided to wait until check-in since the early check-in fee wasn't worth it for us. We came back around 2 pm and were pleasantly surprised they checked us in at no extra charge. We also skipped valet and parked in one of the nearby garages for about $15 per day. We'd definitely stay here again and next time book a longer stay to enjoy it even more.

My sister and boyfriend got a hotel for the weekend for her birthday. After dinner we all went back…read moreto the Valencia BARand all 12 will NEVER GO BACK. First the bartender told my sister she can't sit on her boyfriend lap. Second they are WAYYYYYYY OVER PRICE.... Third bartender told my sister to to change the light back to blue. They have little laps on the table that change colors and she put it to the bright regular light so she can see and I told her to change it back to the dark blue.. It was my sisters birthday in and one of our friends end up drinking a little too much dancing a little loud, not rude, or being like the bad guy a troublemaker, but they kicked us out because she was too loud . so if you're trying to have a good time, lots of fun and not being picked on do not go to that bar.. the energy in there a little more was almost we were to go to be there and we did not appreciate that we just wanted to drink. Have fun and celebrate. And my husband made that bartender apologize to my sister is the one that told her to get off her boyfriends lap .

The hotel itself is beautiful, and I really wanted to leave a better review. The lobby is gorgeous,…read moreand the receptionist who checked us in was kind and welcoming. Unfortunately, several parts of our stay brought the experience down. The food at the lobby bar was disappointing, and we also received a completely random call to our room around 4:00 a.m. and again 10 am for no reason, which was obviously frustrating and disruptive. The biggest issue, however, was the valet service. The attitude and rudeness we experienced from the valet staff was completely unnecessary and left a very negative impression. Valet is often the first and last interaction a guest has with a hotel, so the way guests are treated there matters. At a nice hotel, I expect basic courtesy and professionalism, especially from a service guests are paying for. It's unfortunate because there were things we genuinely liked about the hotel, but the valet experience in particular overshadowed a lot of the positives. Hospitality is about more than having a beautiful property. How guests are treated is just as important, and that is ultimately why I could only give our stay three stars.

I attended an event at the hotel a few days ago and had such a great experience! The event itself…read morewas wonderful, and I really enjoyed my time there. A lot of guests arrived around the same time, and there was another big rush when the event ended, but the valet team did a great job keeping everything organized and moving efficiently. They were incredibly friendly, attentive, and hardworking throughout the entire process. I was especially impressed with how well they handled such a busy period while still making sure everyone felt welcomed and taken care of. Overall, I had a wonderful experience. The event was fantastic, the staff was great, and I really appreciated the hospitality. I hope to be back again soon!

We stayed at the Four Points by Sheraton in downtown San Jose during our trip, and overall, we had…read morea really great experience. We were traveling from San Francisco and took Caltrain before switching to the light rail to get to our hotel. The best surprise was that the light rail stop was literally right in front of the hotel! I had no idea when we booked it, so that was an amazing convenience. The downside to being that close to public transportation is that you can definitely hear it. In the mornings, we could hear the buses and trains arriving, along with the beeping sounds they make. It wasn't a huge deal for us, but if you're a light sleeper, it's something to keep in mind. The room was the perfect size for my daughter and me. We were both able to spread out and actually unpack all of our things, which felt especially nice after staying in a micro-hotel for the few days before. The bathroom was also a good size and everything felt very clean, which is one of the most important things to me when staying in a hotel. I want to feel like I'm in a clean, safe space, and this hotel definitely delivered on that. One of my favorite features was the blackout curtains. When you pulled them all the way down, they blocked out all the daylight. You could honestly forget what time of day it was! They were absolutely perfect for those vacation afternoon naps. The location was probably the biggest selling point for us. Not only were we right next to public transportation, but so many things were within walking distance. We didn't realize when we booked that we were staying in an area with a lot of bars, but thankfully it didn't feel like an overly rowdy or drunken area. We walked about 20 minutes to the SAP Center for a concert and then walked back to the hotel at night, and we felt completely safe the entire time. We were also able to walk to two different restaurants that we really enjoyed, and there was even a little mini-golf place nearby that we wanted to try. Unfortunately, the hours never worked with our schedule, but it was nice having so many options close by. After coming back from the concert around 11 p.m., we were even able to stop at a cookie shop and an ice cream shop for a late-night treat before heading back to the hotel. The area was still busy with people at the bars, but everyone we encountered was friendly. Another convenience was being able to leave our bags at the hotel after checking out while we went to brunch before heading to the airport. That made our last morning so much easier. One slightly odd thing is that the hotel is connected to a restaurant, so you need your room key to access the lobby restrooms. After we had checked out and were waiting for our ride to the airport, we needed to use the restroom and had to go back to the front desk and ask for a key. It's a small thing, but it would have been nice to know beforehand. Overall, I really enjoyed our stay. The room was clean and comfortable, the blackout curtains were fantastic, the staff was friendly, and the location was incredibly convenient. Being able to take public transportation directly to the hotel and then walk to restaurants, the concert venue, and other things around downtown made our trip so much easier. For a trip where we were trying to get around without constantly using Uber or a car, this was a great location.

Liked this hotel experience. Was looking for a place to stay…read morewhen coming down for a work trip, and this hotel is conveniently located in the middle of Downtown San Jose, within walking distance of a lot of food and bars and things to do. Check in was smooth and not in a super dangerous part of town.

Well, I love the location It's close to the airport…read moreAnd walkable to some decent eating establishments close by The first room, I walked into a spot like cigarette smoke I walked downstairs and got a second room, the guy front desk seemed pretty apathetic about life in general When I got upstairs, the key didn't work Went back downstairs I got the key reprogrammed This second room doesn't exactly smell fresh either...

My friends and I stayed here for the weekend. We booked two rooms. The room I stayed in is nice and…read morespacious! Great lighting coming in from the big windows. It is clean and the bath products are from Crabtree and Evelyn. The lobby also smells great! The down side is parking lot smells awful and the pool is just so small and weirdly shaped. The vibes are just not there.

I travel a lot for work & live out of hotels & Ashly at the…read morefront desk is friendly, welcoming, and professional. She makes you feel comfortable from the moment you walk in and is always happy to help. Her positive attitude makes a real difference. Thank you, Ashly, for the great customer service!

On my tour of different hotels managed thru Hilton...Home2 Suites was on the stop in San Jose…read more One of the nicest places to feel at home while your not at home. Great set up with kitchen, living room , bedroom with closet / drawer space. Facility has spacious dinning area for breakfast provided daily, laundry room, gym, pool and plenty office space along with 2 floors for guest to stay. The staff was very friendly and accomadating and my favourite thing was all the ample water bottle refilll stations..literally need that in my house! Ciao for now....

Alexander T is very kind even I am foreigner. He explain…read morevery detail and make sure I understand correctly. Appreciate him.

Because of long stay, I met some nice ppl here in Elements Milpitas who make me feel like home…read moreduring the trip. Here I particularly want to thank John Alexa and Aurora who work at the breakfast. They give me the warmest greetings every morning and prepare me healthy and delicious meal that cheers me up before the start of a day. They pay attention to every details that I can totally feel it from the bottom of my heart. If I'd like to choose to come back to this location, they're definitely the most important reason. They're the asset of the hotel and deserve being valued.

Loved this hotel!…read more Pros: Room was spacious. Beds were very comfortable. Rooms were super quiet! TV's were sized for the room! Pool was clean. Saltwater is a great touch. Healthy eating options (Chipotle, Chick-Fil-A, etc.) in walking distance. Target in the plaza across the street! Complimentary Breakfast Buffet. Workout room was adequate. Very close to Levi's stadium. Cons: Internet was a tad bit slow for being in Silicon Valley. Parking is paid. $17/night. We have not had the need to pay for parking at any of the other Hyatt houses and Hyatt places before. Silly, I thought. The plaza had cautionary signs about car break ins and safety every 20 feet. It was odd and a little scary that they had to put close to 20 placards at this small lot.. All in all, we would stay here again. Comfortable, quiet, pool, Breakfast, etc.

Hands down my favorite hotel in San Jose. . Location is perfect, walking distance to stores &…read morerestaurants!! Can't beat this location, was able to walk in the morning and get some champagne for mimosas:) Check in was a breeze, employees were very friendly and helpful!! Rooms are a great size & has a living room and mini kitchen. Beds were very comfortable! And I loved the bathroom. Complementary breakfast was very good. One of the better breakfasts offered from a hotel. Many options to choose from. There is a nice pool which is great in the summer! This is my preferred hotel when in San Jo.

In San Jose for a graduation at SJSU. Hotel is conveniently located between both the airport and…read morethe Campus. I stayed 2 days and it was a perfect stay. I had a studio. The room comes with a kitchen. I worked remotely and the desk and ergonomic work chair were perfect, I loved that the TV swiveled so if I was working or in the bed i could view the TV. I called for engineering as the TV didn't turn on. The remote lit up but, the TV wouldn't respond. Engineering was there within 5 minutes of my call.it too about 25 minutes to fix but it was no issue. There is breakfast served in the morning which included , tortillas, eggs,sausages, potatoes, rice, batter to make your own waffles, rice, boiled eggs, hot oatmeal, instant oatmeal, dry cereal, yogurt, bread, juice , water and coffee. There is an eating area or you can eat in your room. There is a swimming pool and a fitness room. There is a parking charge in their parking garage of $15 per day. I would stay again.

Upon check in .. greeting was ok .. The evening customer Service needed a little help. We got our…read moreroom without any issues .. good sign. The hallways are more hot and humid than the outside. Our in-room air conditioner is ok but is having difficulties maintaining a consistent temperature but we're adapting ok. The room has all the basics and is a little small, but will do ok. The bed is comfortable and firm for a good night's sleep. The walk-in shower and sink, both, actually have great water pressure while there is ample room in the shower. We pickup up some extra towels, just to be safe. We weren't really looking for a great view here. Not a big deal. Overall .. nice area around to walk the puppy and stretch our legs. Lobby has a nice breakfast bar and a nice seating area to enjoy your meal. Nice hotel, and a nice room at a great price !! Cheers !

Looking to work off some free double tree cookies? Ask for the room with the built in fitness…read morecenter! Who needs GLP1s? Jump on the pelly or hit some pull ups! Reading chairs and desks in the room are for NERDS! Get off your tail and hit some lat raises and EARN that body. Double swol hotel is dedicated to your health!

On a recent trip back to the Bay Area our family stayed at the Doubletree in the Pruneyard Plaza…read more When we lived in San Jose we were very close to the Prunyard Plaza and would pass this hotel many times. Location: It is ultra conveniently located to shopping, dining and entertainment. You can roll out of your room and be at a great restaurant, a movie theater, and all forms of retail shopping including a Trader Joes. Checking in: Check-in was smooth as you can check-in using the app. We still swung by the front desk to get an extra room key and that was quick and easy. Room: The room was spacious for 4. The bed was very comfortable and the room and bathroom were clean. Parking: There was no cost for parking. Property: They have a nice fitness room with a good amount of gear. There is a pool and a restaurant connected to the lobby. Staff: The staff was awesome and friendly. They were prompt with addressing any question or request that we had. Overall it was an awesome expereince and I can foresee us staying here again next time we are visiting the South Bay.

Clean, spacious, no noise audible in the room, friendly and helpful front desk staff and Jorge is a…read moregood bartender. I also like the convenient location. It's walking distance to the convention center and to Pedro square for food options. Hand crafted espresso from Nirvana Soul cafe is also walking distance. Sometimes there are Lime scooters around too. This was our second time staying here for the annual Fanimecon that takes place during Memorial Day weekend. I like it because I can book a king room through their hotel block and link my Marriott bonvoy account for points. The parking garage is also convenient but you do have to pay. It's not bad at all and there's a few level 2 chargers for EVs

Small but clean hotel with friendly, helpful staff and a great downtown location. It's within…read morewalking distance of a variety of tasty restaurants and the convention center, making it very convenient for exploring the area or attending an event. Parking was also reasonably priced. My main complaint was the bed--it was quite hard and uncomfortable, which made it difficult to get a good night's sleep. Overall, a convenient hotel with a great location, but the beds could definitely be more comfortable.