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    Alameda County Hazardous Waste Facility

    4.1 (15 reviews)
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    Services - Alameda County Hazardous Waste Facility

    Hazardous waste disposal

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    Review Highlights - Alameda County Hazardous Waste Facility

    Two guys in head to toe personal protective wear will handle each item and sort them, returning your buckets to the trunk.

    Mentioned in 5 reviews

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    WM - Oakland - For two recycling collections in a row, at least one bin remains partially full.  I was able to easily move the contents by hand.

    WM - Oakland

    (196 reviews)

    East Oakland

    Disappointing and Unprofessional Customer Service…read more I called Waste Management today to get basic information about a service that assists customers who are no longer physically able to move their trash cans. This was for my mother, who has medical limitations, and the inquiry should have been a straightforward customer service interaction. Unfortunately, the representative I spoke with--Eric--was rude, dismissive, and unprofessional from the start. His tone was condescending, he spoke over me, and when I politely asked if I could speak with someone else, his behavior escalated rather than improved. At one point, he interrupted me repeatedly and spoke in a way that was inappropriate and unnecessary. I was calm, respectful, and simply seeking information. There was no reason for the hostility or lack of professionalism. After reading other reviews, it's disappointing--but not surprising--to see that this does not appear to be an isolated incident. Customer service, especially for a company that serves households with elderly or medically limited residents, should be rooted in patience and respect. This experience fell far below that standard. I hope management takes these repeated complaints seriously and addresses the issue.

    Horrible! They have a monopoly and do not care about customer service. I have been trying to…read moreschedule a bulky pickup - a service I pay for, if I use it or not - for weeks. Their website does not work. There no phone numbers to speak with a human. Their chat takes 30 minutes to then provide an email address. Just horrible. - Carl

    MSE Environmental - 18 unit Full Demo inside. No exterior work

    MSE Environmental

    (10 reviews)

    During our renovation, we had to take out some old, fake ceiling beams and demo our kitchen's…read morehardwood floor. Upon looking under the old hardwood, our hardwood installer showed us two layers of glued vinyl and requested we have it tested for asbestos - which we did and found asbestos. We separately tested the cottage cheese we found under one beam, which also had asbestos (old cottage cheese ceiling underneath) We contacted MES and one other company. The other company had some communication issues (phone) and did not follow-up , so we never got a price. MSE was fast to respond and price seemed in-line with what our hardwood installer thought it may cost. Their work included demoing the hardwood floors and beams and then the asbestos removal. It was a two day process and we stayed in the house during the abatement. The rooms were completely sealed off, a negative pressure was created and they did their work. Once done, the rooms looked completely clean of any work. Their demo work was great. There was no real evidence of left over glue on the subfloor (the old vinyl floors were glues). They removed all hardwood including where it met or edged under the kitchen cabinets so we had very clean lines to but against or slip under the cabinets. And they removed all the asbestos. The rooms were left clean and no sign of any dust or debris. Very highly recommend. Also, very quick responses to any questions during the bid and work process.

    I needed asbestos removed from my bathroom for a complete remodel and MSE Environmental did an…read moreamazing job! Parth was my contact and head estimator. He was very prompt, professional, friendly, and did a great job explaining the job that was going to be done. The workers did an incredible job in the bathroom and did an excellent job cleaning up after the work was done. They were mindful of both our in-apartment flooring as well as the complex carpets in the common areas. I will be recommending MSE Environmental to anyone who needs their services.

    Private Clean

    Private Clean

    (2 reviews)

    This company, or rather just the owner, Mark, is an absolute criminal…read more I contacted him because I had a rare, vintage camper trailer that hadn't been moved in 40 years and I was planning to renovate it. Rodents had gotten into it and done some damage so it was a big job. I knew that going in and when I contacted Mark I told him exactly what he was in for. Never-the-less, he refused to go and see the job before giving me a quote, claiming that it was too far away. Too far to look at in advance but NOT too far away to do the job! I should point out that I was in another part of the country at the time and I couldn't take a first-hand control of the situation. He gave me a price and I never tried to negotiate it. I went on his reputation, (one review), and our phone conversation. Surprise! When he got to the location he decided that he needed to get more money! I told him that I didn't like getting a price increase in the middle of the work but again, I didn't quibble. Now, I see that he did a very poor job. I just spent the better part of a day cleaning out a trailer that he supposedly had already cleaned! Again, I know full-well how disgusting the job was but he knew that going in. There is no excuse for this. It is NEVER permissible to renegotiate the price of a job during the job! And in such cases when it might happen I would at least expect that the job be done correctly. Private Clean and the owner, Mark, is a total failure.

    Mark and his crew are top notch! We do urban farming as a hobby and needed twelve raised beds…read moreremoved, including much of the dirt, because of a concern with some contamination. It was a BIG job that would have taken us more time and energy than we could spare. Mark and his guys showed up on time (early even!), and they were totally finished by lunch! Not only that, but Mark is seriously a super nice guy. His crew was great too. I wouldn't hesitate to hire them again!

    Alameda County Hazardous Waste Facility - hazardouswastedisposal - Updated May 2026

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