Not only did I have to call Aladdin once, but twice on a second property!!! Each time it was under and emergency situation, one just a few days before Christmas the other at my mother's home. Both situations would have caused us to have our homes red tagged which was NOT an option.... I called multiple companies, Aladdin is who we chose the first time and we were over the moon on their time and energy that they gave us. All was done in said in less than 3 days.... but the multiple calls that I made to Jeff at all hours of the day, he always picked up his phone and took the time to walk me thru. He was always professional, kind and courtesy. His workers, clean, neat and conscientious. So when we ran into a problem at my mom's home again, they were there in a matter of minutes to make sure we never went without heat and worked around all our needs.... I proudly refer Jeff and his staff for any heating & cooling needs! read more